target audience: TECH SUPPLIER  Publication date: Oct 2024 - Document type: IDC Survey - Doc  Document number: # US52675524

Augmented and Virtual Reality @Work, 2024: Software and Platforms

By:  Ramon T. Llamas Loading

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Abstract


This IDC Survey examines what software and platforms commercial users have been deploying for augmented reality (AR) and virtual reality (VR) at work. We polled 306 commercial IT decision-makers about who developed their software solutions, and in the case of augmented reality, why they chose those particular software providers, and which experiences they use the most from their AR platform.

"Hardware vendors stood out as the most popular provider of both AR and VR software, similar to how they stood out as the most popular provider of AR and VR headsets," points out Ramon T. Llamas, research director with IDC's Augmented and Virtual Reality team. "This is set to change next year as organizations either seek multiple solutions from multiple vendors or develop solutions on their own."

Specifically for AR, several use cases have risen to the top: "More than half of AR users have been using "See What I See," training videos, and creating workflow instructions. Vendors would do well to continuously refine these into best-of-breed experiences."



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