target audience: TECH SUPPLIER Publication date: Nov 2024 - Document type: IDC Survey Spotlight - Doc Document number: # US52144225
Perception of Value Comparing Managed SPs Versus Public Cloud Providers
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Abstract
This IDC Survey Spotlight highlights results from the following question posed to 1,514 respondents and firms with 1,000+ employees across 6 countries, and several major industries, as part of IDC's 2024 Worldwide Managed CloudView Survey: "Please select which type of provider — managed service provider (SP) or public cloud IaaS provider — you believe aligns most with each of the following characteristics." This IDC Survey Spotlight then assesses the impact of these enterprise perceptions of the value that buyers place on managed SPs versus public cloud IaaS providers and highlights how managed SPs need to move to system-centric services, shift brand perception to business-centric delivery, drive fundamental changes in culture from project based to operational, and build new channels for opportunities.