target audience: TECH SUPPLIER  Publication date: Apr 2024 - Document type: IDC Survey - Doc  Document number: # US52002324

IDC's Used IT Equipment Study: Understanding Buyer Behaviors and Requirements for Used IT Equipment


  • Rob Brothers Loading
  • Susan Middleton


  • 42 slides

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In 1Q24, IDC's IT Asset Disposal Services: Circular Economy and Refurbished Market Trends program conducted a survey of enterprise customers to understand their motivations and selection process for acquiring used IT equipment and selecting an equipment provider and the top criteria when evaluating an ITAD provider.

IDC surveyed 1,300+ IT decision-makers in the following countries:

  • Australia
  • Canada
  • France
  • Germany
  • Singapore
  • United Kingdom
  • United States

The survey explored key topics like the reasons that organizations acquire used IT equipment, drivers for adopting used equipment, life-cycle services that are required, and satisfaction levels and expectations with providers.


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