target audience: TECH BUYER Publication date: Mar 2024 - Document type: Tech Buyer Presentation - Doc Document number: # US51927224
Navigating Advanced Commercial Constructs in Managed Business Process Services
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- 15 slides
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Abstract
This IDC Tech Buyer Presentation examines the different pricing models leveraged for managed business process service engagements including requirements and considerations for each pricing model and the adoption of different models for finance and accounting and customer care business process services. It also provides essential guidance for model selection.