target audience: TECH SUPPLIER Publication date: Jan 2024 - Document type: IDC Survey Spotlight - Doc Document number: # US51778823
IDC Survey Spotlight: Top Use Cases for Incorporating Generative AI into Digital Solutions and Software Components
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Abstract
This IDC Survey Spotlight explores data from IDC's November 2023 PaaS Decision-Maker and Business Value Survey, identifying the primary areas of business value or ROI for incorporating generative AI (GenAI) into digital solutions and software components (see 2024 Cloud Platform Services and PaaS Decision Maker Survey, IDC #US51139824, January 2024). Because GenAI is a disruptive and rapidly evolving technology, developers will need new tools and platforms to enable them to leverage this technology to build better customer experiences, increase employee productivity, and take advantage of opportunities for new sources of revenue, new markets, and new customers.