target audience: TECH BUYER Publication date: Apr 2024 - Document type: IDC Perspective - Doc Document number: # US51710623
So What Do I Do with All This Visibility? From Seeing to Acting, and the Tool Gaps That Still Exist
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Abstract
This IDC Perspective highlights the importance of leveraging use cases to assess cross-functional visibility and gaps effectively. Companies have spent years and significant time and investment in visibility solutions. This has created an interesting opportunity and a pitfall to be avoided. Rather than taking existing solutions and seeking problems for them to solve, starting with specific use cases and process requirements will identify ways to mine value in existing visibility solutions, identify gaps in them, and position organizations for the end-state ideal of supply chain orchestration.
"Companies that focus on opportunities through a business lens will find they understand their solutions needs faster than companies that start with a solution and seek opportunities for the solution itself and will find their investments in visibility have untapped value as well as existing gaps." — Eric Thompson, director, Worldwide Supply Chain Planning at IDC