target audience: TECH SUPPLIER Publication date: Jan 2024 - Document type: IDC Survey Spotlight - Doc Document number: # US51696924
Importance of GenAI for IT Automation
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Abstract
This IDC Survey Spotlight was completed in 4Q23 and covered the impact of GenAI on important tools used by IT operations such as infrastructure automation solutions. Enterprises responded that they found GenAI a critical capability to include as vendors continue to enhance their IT automation platforms. This IDC Survey Spotlight also includes IDC recommendations on specific use cases where GenAI and IT automation can positively impact the effectiveness of IT teams.