target audience: TECH SUPPLIER Publication date: Sep 2024 - Document type: IDC Survey - Doc Document number: # US51686124
SMB Communications Services Survey, 2024: Unified Communications
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Abstract
This IDC Survey provides a summary of results from IDC's SMB Communications Services Survey, an online survey of the United States–based small and medium-sized businesses fielded in August 2024. This portion of the survey explores key issues related to unified communications services adoption and implementation by businesses with between 1 and 499 employees.