target audience: TECH BUYER Publication date: Sep 2024 - Document type: Tech Buyer Presentation - Doc Document number: # US51627024
Digital Engineering and OT Services Case Study Showcase Report, Part 5 — AI and Generative AI Services in Operational Technology Services
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Abstract
This IDC Tech Buyer Presentation showcases 17 real-life operational technology services customer case studies where a service provider has leveraged AI/GenAI in their services delivery. Engineering services providers have provided all case studies, and each case study has four components that include customer description, business challenges, solution overview, and the value delivered. These examples reflect how DEOT service providers can partner with enterprises to augment and accelerate their core business activity including product design, engineering, life-cycle management, operations, and customer management functions.