target audience: TECH SUPPLIER Publication date: Dec 2023 - Document type: Market Presentation - Doc Document number: # US51455123
IDC Cloud Pulse 3Q23 Executive Summary: Vendor Perception and Market Comparison
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Abstract
This IDC Market Presentation uses IDC's 3Q23 Cloud Pulse Survey data covering more than 1,700 respondents to provide an indication on market perception on leading cloud vendors and how these vendors differ in the eyes of their customers. It covers levels of satisfaction for company attributes, cost and pricing, partnering, products and services, customer support and services, and sales and account management. The sample used almost evenly represents North America, Asia/Pacific, and Western Europe and includes only respondents responsible for cloud decision making at their companies, which range from SMBs to large enterprises.