target audience: TECH SUPPLIER Publication date: Dec 2023 - Document type: IDC Survey - Doc Document number: # US51429623
Consumer Communications and Mobile Services Survey: Voice Services
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Abstract
This IDC Survey provides a summary of the voice services results from IDC's 2023 U.S. Consumer Communications and Mobile Services Survey, an online survey of U.S. consumers fielded in July 2023. This portion of the survey explores key voice services issues including service provider type, service provider choice, voice service migration, and service satisfaction and dissatisfaction drivers.