target audience: TECH SUPPLIER Publication date: Jan 2024 - Document type: Market Perspective - Doc Document number: # US51376424
Concurrent Disruptive Trends Plus AI for Collaboration, Communities, and Virtual Events
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Abstract
This IDC Market Perspective discusses the impact of artificial intelligence (AI) and an array of new technologies and practices on the future of collaboration, communities, conferencing, and virtual event applications. Highlighted is how human dynamics, collaboration optimization, and new innovations will reshape effective enterprise communications and collaboration.
"While AI is significant, the collaboration, communities, and communications markets are about to see significant technical changes that will alter how we work together more effectively," according to Wayne Kurtzman, research vice president, Social, Communities, and Collaboration, IDC. "Trust is central — as is AI Everywhere. New methods of collaboration optimization, paired with visual and multimodal applications, enable a multiplayer work environment. Having the right collaboration stack helps scale people and fosters critical thinking, creativity, and innovation centered around the future of collaboration, communities, conferencing, and virtual events."