target audience: TECH BUYER Publication date: Nov 2023 - Document type: IDC PlanScape - Doc Document number: # US51348823
IDC PlanScape: Future of Operations — Developing a Cohesive and Unified Operations Transformation Program
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Abstract
This IDC PlanScape provides a governance framework to develop a cohesive and unified operations transformation program by partnering with engineering and IT services providers.
"Besides internal business unit leadership friction, challenges to modernize operations include talent sourcing and retention, keeping pace with technology evolution, and securing additional budgets," said Mukesh Dialani, research vice president, Digital Engineering and OT services at IDC. "For speedy operations transformation, organizations should not try to reinvent the wheel and collaborate with engineering and IT services partners to reduce costs and accelerate these programs."