target audience: TECH BUYER Publication date: Sep 2023 - Document type: Tech Buyer Presentation - Doc Document number: # US51194823
Human and Digital Resources Amplify Service Delivery for the Future of Connectedness
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Abstract
This IDC Tech Buyer Presentation examines how human and digital resources amplify service delivery for the future of connectedness The combination of people, processes, platforms, and methodologies is the backbone of a strong services offering. The market has seen significant investments by services firms (network equipment manufacturers, global systems integrators, and telecom providers) in the development of platforms to enhance the services experience.
Telemetry coupled with automation and AI/ML provides the insights and actions to enable enterprises to become more productive, have better insights into the network, and accelerate their ability to maximize the value of their networking investments.