target audience: TECH SUPPLIER Publication date: Jun 2024 - Document type: Market Perspective - Doc Document number: # US51078424
Enterprise AI: Intelligence to Autonomous
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Abstract
This IDC Market Perspective focuses on the enterprise journey as it reshapes itself to become more autonomous, building a digitally enhanced experience–orchestrated business. Enterprise AI has the power to reshape our organizations to not only become better businesses with faster decision velocity but also reduce repetitive transactions and bring forward more informed business processes. As the intelligence, additional data, and information progress over time, the employees are learning new skill sets and enhancing their value overall — a win-win for the organization across people, processes, and technology. The benefits and ROI are at the core of managing the organizations' journey as they gain greater intelligence and start to become more autonomous in organizations workflows.
"Businesses are seeing the changes with more modern technology architectures, better decision-making, employee productivity gains, and enhanced performance from revenue to cost savings and improved profitability," said Mickey North Rizza, group vice president, Enterprise Software at IDC. "As companies mature on their intelligence journey, the learnings will be magnified, quickly catapulting the organization into a new level of existence with more autonomous workflows creating a digitally enhanced experience–orchestrated business."