target audience: TECH SUPPLIER Publication date: Jul 2023 - Document type: IDC Survey Spotlight - Doc Document number: # US51043721
Keeping Downtime Out of Datacenter Environments
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Abstract
This IDC Survey Spotlight offers insights into what companies do to keep downtime out of datacenter environments. The assets IDC focused on were servers, storage, and networking.
In December of 2022, IDC surveyed 615 enterprises worldwide to understand the hours and cost incurred during planned and unplanned downtime of datacenter assets. In addition, we explored how they used partner services, support contracts, and proactive capabilities to prevent downtime.