target audience: TECH BUYER  Publication date: Mar 2024 - Document type: IDC PlanScape - Doc  Document number: # US51026423

IDC PlanScape: Generative AI in State and Local Governments — A Definitive Guide


  • Alison Brooks, Ph.D. Loading
  • Ruthbea Yesner Loading


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This IDC PlanScape discusses the importance and implications of generative AI (GenAI) for state and local governments, highlighting how GenAI can streamline governmental functions, enhance decision-making, and improve service delivery. The research also delves into the automation of information processing and analysis, the enhancement of creativity in the workforce, and the importance of data management and security in GenAI implementation. It further outlines the key stakeholders involved in GenAI deployment and provides advice for technology buyers.

"The emergence of generative AI is a seminal moment for state and local governments, capturing the attention, imagination, and concern of technology and business leaders across the world. While we are in the early days of implementation, state and local governments should familiarize themselves with GenAI offerings and capabilities immediately," said Alison Brooks, research vice president, Worldwide Public Safety.


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