target audience: TECH SUPPLIER  Publication date: Mar 2023 - Document type: IDC Survey Spotlight - Doc  Document number: # US50504123

What Do Different Customer Segments Say About Cloud Providers as Strategic Technology Partners?

By:  Lara Greden Loading


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This IDC Survey Spotlight provides insight into what various customer segments say about cloud providers as strategic technology partners. Results show how organizations view their primary public cloud provider, as an overall category, compared with other technology partner categories. The full list of technology partner categories is as follows:

  • Primary public cloud provider (e.g., Amazon AWS, Google GCP, Microsoft Azure, Alicloud, Tencent)
  • Primary digital infrastructure provider (e.g., Cisco, Dell Technologies, HPE, Huawei, IBM, Inspur, Lenovo)
  • Primary ERP/enterprise application provider (e.g., Oracle, SAP, Workday)
  • Primary IT orchestration/automation platform provider (e.g., VMware, IBM RedHat, Rancher)
  • Primary IT outsourcing provider (e.g., ATOS, DXC, Capgemini, Kyndryl, TCS, NTT DATA, Dimension Data, PCCW Solutions)
  • Primary data management and analytics platform provider (e.g., Snowflake, Qualtrics, Cloudera, Databricks)
  • Primary telecoms provider (e.g., AT&T, Vodafone, BT, SingTel, NTT, China Telecom, Telefonica)
  • Primary emerging digital services provider (e.g., Facebook, LinkedIn, Baidu)
  • Primary consulting partner (e.g., Accenture, Deloitte, IBM Consulting)
  • Primary business process automation platform provider (e.g., ServiceNow, Pegasystems)

This document highlights data from IDC's Future Enterprise Resiliency and Spending Survey, conducted by IDC's Global Technology Thought Leadership group in January 2023 (n = 984).


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