target audience: TECH SUPPLIER Publication date: Oct 2023 - Document type: Market Analysis Perspective - Doc Document number: # US50159823
Market Analysis Perspective: Worldwide IT Consulting and Systems Integration Services, 2023
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Abstract
This IDC Market Analysis Perspective (MAP) examines the worldwide IT consulting and systems integration services market. This market is dynamic and making progress in leveraging the latest technologies and innovations to achieve the desired business outcomes of their clients. As the move to the cloud continues, and organizations consider transformation programs, there is a trend to pursue accelerated or condensed transformation, which includes implementing a clean digital core. Platforms and tools are leveraged to encapsulate and scale the intellectual property (IP) in the delivery of services. These markets are relatively mature, which means the services partners differentiate themselves more on strategy than capabilities, although this may change as new technologies for service delivery emerge and mature. As these platforms and tools make services providers more efficient, the business and pricing models will have to change since business outcomes will be measured rather than the old billable hours approach. Those that analyze and implement these new approaches quickly and broadly will benefit from market growth most.