target audience: TECH SUPPLIER Publication date: Dec 2023 - Document type: IDC Survey Spotlight - Doc Document number: # US49953823
Barriers That Engineering Service Providers Must Address in Engineering and OT Services Partnerships
Content
- 2 slides
Get More
When you purchase this document, the purchase price can be applied to the cost of an annual subscription, giving you access to more research for your investment.
Related Links
Abstract
This IDC Survey Spotlight showcases some of the prominent inhibitors related to engineering and OT services for enterprises and how engineering service providers can address those inhibitors.
The data shown in this document comes from IDC's 2023 ServicePath Survey, which provides comprehensive data and guidance on the mind and journey of services buyers of professional services, outsourcing services, managed services, and engineering services, including a deep dive into 14 services markets: application testing/digital assurance/quality engineering services; business consulting services; customer care business process services; customer experience services; digital business transformation professional services; digital engineering and operational technology (DEOT) services; employee experience management services; enterprise intelligence services; environmental, social, and governance (ESG) business services; HR and talent management outsourcing services; IT consulting and systems integration services; managed cloud services; procurement business process services; and talent acquisition outsourcing services. Coverage includes adoption; budgeting trends; purchasing preferences and attitudes; pricing and contract options; friction points related to selection, contracting, and managing delivery; and detailed customer satisfaction ratings for vendors in the 14 services markets.