target audience: TECH SUPPLIER Publication date: May 2023 - Document type: Market Presentation - Doc Document number: # US49878523
Industry Market Trends: Americas Retail, 2023
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Abstract
This IDC Market Presentation identifies the key factors currently affecting the retail industry in the Americas. The presentation outlines the importance of evolving store operations, commerce, contextual customer experience, smart supply chains, automation, and sustainability as the top trends shaping retail in 2023 from Alaska to Argentina.
For each trend, the presentation analyzes priorities, pain points, supporting technologies, and the impact of technology implementation on retail operations. It also shows a relevant case study and provides guidance for technology vendors on supporting retailers with their transformation journey related to each trend.