target audience: TECH SUPPLIER Publication date: Dec 2023 - Document type: Market Presentation - Doc Document number: # US49865623
Industry Market Trends: Americas Utilities and Natural Resources, 2023
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Abstract
This IDC Market Presentation examines the main drivers affecting the utilities sector across the Americas. IDC identifies energy transition, customer experience redefined, connected assets, data explosion, and security everywhere as the top business trends shaping utilities technology spend in 2023.
For each trend, this document analyzes the key priorities, leading pain points and barriers to execution, and the impact of applying capabilities, as well as provides guidance for technology vendors on how to support utilities with their transformation journeys related to the trend examined.
"Utilities companies throughout the Americas need to be mindful of the shifting landscape requiring them to be agile and adaptive. Stakeholders, both internal and external, expect utilities to embrace new innovations to ensure that they meet their customers' growing needs. They need to meet the transition to low-carbon energy systems while tackling the dueling priorities of driving efficiency from their existing assets while tackling a shifting regulatory environment and the integration of new renewable energy sources. It is only by adopting digital technologies that support green energy, connected assets, data explosion, security everywhere, and redefined customer experience that they can successfully navigate the energy revolution at hand," says Nigel Wallis, research VP, IDC Insights."