TECH BUYER Mar 2023 - IDC MarketScape - Doc # US48621522

IDC MarketScape: Worldwide Point-of-Sale Software for Large Apparel and Softlines Retail 2023 Vendor Assessment

By:

Margot Juros
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Abstract

This IDC MarketScape assesses the capabilities and strategies of enterprise POS software solution providers that have a significant presence in the large apparel/softlines retail segment. A key component of the evaluation is how IT buyers perceive the benefits of the POS software in meeting the quickly evolving needs of apparel retail as well as the providers' strategy and commitment to innovation to enable retailers' ongoing omni-channel success.

"The rapidly changing macroeconomic conditions as well as new shopper expectations for frictionless, engaging experiences means that POS providers must address not only the omni-channel needs of today but have a strong strategy for powering the omni-channel needs of tomorrow with the rapid innovation," says Margot Juros, research manager, Worldwide Retail Technology Strategies at IDC. "Successful players need to enable seamless omni-channel shopping with features, such as mobile POS, self-service/kiosks, and mixed carts, that allow consumers to shop anywhere and any way they want."


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