TECH BUYER Oct 2021 - IDC MarketScape - Doc # US45977020

IDC MarketScape: Worldwide Managed Multicloud Services 2021 Vendor Assessment

By: David TapperProgram Vice President, Outsourcing and Managed Cloud Services, Peter MarstonResearch Director, Worldwide Intelligent Application Services

Abstract

This IDC study represents a vendor assessment of providers offering managed multicloud services through the IDC MarketScape model. The assessment reviews both quantitative and qualitative characteristics that define current market demands and expected buyer needs for managed multicloud services. The evaluation is based on a comprehensive and rigorous framework that assesses how each vendor stacks up, and the framework highlights the key factors that are expected to be the most significant for achieving success in the managed multicloud services market over the short term and the long term.

"Buyers need to manage a complex set of IT and cloud resources that involves different cloud operating models (private, public, hybrid), cloud platforms (IaaS, PaaS, SaaS), and cloud service providers is creating increased complexity for enterprises, which is challenging their ability to ensure the performance of all their IT resources. Ensuring successful use of managed multicloud services from managed SPs to deliver optimal performance of client cloud needs requires buyers to ensure access to the right talent, understand approach to multicloud management, assure collaboration and communication are core to the relationship, and establish rules of partnership." — David Tapper, VP, Outsourcing and Managed Cloud Services


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