Smart Homes: An Emerging CX Battleground

Sep 2020 | Market Perspective | Doc # EUR246824920

By: Mark YatesResearch Manager, Digital Transformation and Customer Experience, Europe, Jan PrenosilSenior Research Analyst, Systems & Infrastructure Solutions, Czech Republic

This IDC perspective describes the fast-developing market for smart-home devices and its influence on the process of sales and the associated marketing. It outlines different ways that smart devices are used and their potential for making c...

IDC's Worldwide AR/VR Headset Tracker Taxonomy, 2020

Aug 2020 | Taxonomy | Doc # US46718420

By: Jitesh UbraniResearch Manager, Worldwide Mobile Device Trackers, Tom MainelliGroup Vice President, Device & Consumer Research, Ryan ReithProgram Vice President, Worldwide Mobile Device Trackers, Akash BalachandranResearch Analyst, Jean Philippe BouchardVice-President, Future of Work and Mobility Research, Jan PrenosilSenior Research Analyst, Systems & Infrastructure Solutions, Czech Republic, Kenneth LiewAssociate Research Director, Client Devices, Ramon T. LlamasResearch Director, Mobile Devices and AR/VR, Daniel ZegarraManager, Emerging Markets, Latin America, Akira SugawaraSenior Market Analyst, PC, Mobile & Client Solution, IDC Japan, Francisco JeronimoAssociate VP, Devices, IDC EMEA

This IDC study provides a comprehensive overview and definitions for AR/VR headsets. The definitions provided in this document represent the scope of IDC's AR/VR headsets hardware research.This taxonomy outlines market segmentations and mea...

IDC's Worldwide Quarterly Enterprise Client Device Tracker Taxonomy, 2020

Jun 2020 | Taxonomy | Doc # US46154520

By: Jay ChouResearch Manager, Worldwide Client Devices Tracker, Ryan ReithProgram Vice President, Worldwide Mobile Device Trackers, Bryan MaVice President, Client Devices, Linn HuangResearch Vice President, Devices & Displays, Jan PrenosilSenior Research Analyst, Systems & Infrastructure Solutions, Czech Republic, Kenneth LiewAssociate Research Director, Client Devices, Eduardo RamirezManager, Research Operation Center, Latin America, Hiroshi ShibutaniSenior Market Analyst, PC, Mobile & Client Solution, IDC Japan

This IDC study provides a comprehensive overview of and definitions for enterprise client devices (ECDs). The definitions provided in this document represent the scope of IDC's ECD hardware research.This taxonomy outlines market segmentatio...