target audience: TECH SUPPLIER  Publication date: Jul 2023 - Document type: IDC Survey - Doc  Document number: # EUR150916323

European Customers Prefer Print Service Providers That Offer Much Than Print

By:  Jacqui Hendriks Loading

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Abstract


This IDC Survey highlights an extract from IDC's European Imaging, Printing, and Document Solutions (IPDS) Survey, conducted in May 2023 among 2,505 respondents from France, Germany, the U.K., Italy, Spain, the Nordics (Denmark, Finland, and Sweden), Czech Republic, and Poland. This survey covered topics such as print hardware and print services provider selection criteria, adopted and preferred contract types, print volume drivers and inhibitors, attitudes to ink-tank printers, recycling/remanufacturing/refurbishing, mobile scanning, content management, esignature, print security, cloud-based device/print management, remote assistance and augmented reality, and smart office solutions. Survey analyses are available by region, company size, industry, type of decision maker, and type of print contract. For further information, please contact your IDC Account Manager.



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