target audience: TECH SUPPLIER Publication date: May 2023 - Document type: IDC Survey Spotlight - Doc Document number: # CA50618223
Part III: DX and the Evolution of Business Operations-Focused Processes in Canada
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Abstract
This IDC Survey Spotlight examines the impact digital transformation initiatives are having on business processes and activities specific to the overall operations of businesses and where Canadian businesses are on the business operations process transformation journey. "Creating efficiencies and effectively managing productive costs can fuel innovation throughout the business. Canadian businesses must become experts in managing business operations, given the competitive pressures applied by competitors around the world," says Jim Westcott, research manager, IDC Canada.