target audience: TECH SUPPLIER  Publication date: Feb 2024 - Document type: IDC Survey Spotlight - Doc  Document number: # AP51591324

How Proficient Are Communications SPs in Integrating AI/ML into Their Network Operations?


  • Khairil Anwar Rahmat
  • Swathi Arunaa Loading


  • 2 slides

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This IDC Survey Spotlight provides insight on how communications SPs (CSPs) are prioritizing AI and ML investment to support their operations as part of their overall transformation. It explores some of the initiatives they have implemented to sustain operational excellence via AI/ML investments.

IDC’s 2023 Asia/Pacific (Including Japan) Digital SP Transformation Survey consists of inputs from 390 decision makers from tier-1 CSPs in the region.


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