target audience: TECH SUPPLIER Publication date: Jan 2023 - Document type: IDC Survey Spotlight - Doc Document number: # AP50052822
IDC Survey Spotlight: What Devices Are Retailers Investing or Planning to Invest into?
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Abstract
This IDC Survey Spotlight highlights current trends in retail in terms of investing into devices for work. IDC's Future Enterprise Resiliency & Spending Survey, Wave 9 (October 2022, n = 48 retailers) shows that the need for devices that can assist the employees is increasing and across devices we see increase in planned investments.
"Retailers have realized that customers now have access to a lot of data online and on their personal devices, and therefore retail employees also need to be properly equipped to be able to service these new customers well and in the real time," said Ayush Narain, research manager, IDC Retail Insights.