Printers and Peripherals Team

Evan Hardie

Research Director, Consumer Devices Lead

Keith Kmetz

Program Vice President, Imaging, Printing & Document Solutions

Robert Palmer

Research Vice President, Imaging, Printing, and Document Solutions

Tim Greene

Research Director, Hardcopy Solutions

Geoffrey Wilbur

Research Manager, Imaging, Printing and Document Solutions

New Research


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    • Geoffrey Wilbur Loading
    • Tim Greene Loading
    The IDC study is aligned with the methodology used by IDC's Worldwide Semiannual Software Tracker. The forecast includes revenue generated by only the original software manufacturer or independent software vendor (ISV). The reseller's marku...
  • By:  Robert Palmer Loading

    This IDC Market Perspective aims to understand artificial intelligence (AI) and its role in the future of print and document services. Artificial intelligence is profoundly transforming both the business landscape and our daily lives, marki...
  • By:  Robert Palmer Loading

    This IDC PlanScape discusses the importance of modernizing the print environment in the context of the new hybrid working model. It highlights the need for a disciplined approach to shifting print infrastructure to the cloud, with a focus o...
  • By: 

    • Robert Palmer Loading
    • Amy Machado Loading
    This IDC Market Note looks at Ricoh's acquisition of natif.ai, a German-based start-up specializing in intelligent document processing (IDP) software, to enhance its process automation offerings. This deal strengthens Ricoh's data extractio...
  • By:  Keith Kmetz Loading

  • By:  Robert Palmer Loading

    This IDC Market Note discusses Konica Minolta's upgradation of FileAssist solution with enhanced user interface. Konica Minolta has upgraded its FileAssist solution, enhancing the user interface to optimize cloud-based file storage and coll...
  • By:  Tim Greene Loading

    Print and device management software companies MPS Monitor and Nexera have agreed to "join forces" in what is effectively a merger between two companies that have a lot of synergies, including common ownership. The combination of these two ...
  • By: 

    • Geoffrey Wilbur Loading
    • Robert Palmer Loading
    • Tim Greene Loading
    PaperCut held its third annual virtual partner summit on June 4, 2024. The company shared recent upgrades and road map plans, introduced its new unified subscription pricing model, and shared best practices with its partners about how to se...
  • By: 

    • Keith Kmetz Loading
    • Robert Palmer Loading
    Epson has announced the WorkForce Enterprise AM-C400 and AM-C550 business inkjet MFPs. The significance of these two models is that these MFPs are 40ppm and 55ppm offerings beyond what was the company's 25ppm default speed threshold for its...
  • By: 

    • Geoffrey Wilbur Loading
    • Abhyuday Jampu Loading
    This IDC Market Perspective contains excerpts from public financial disclosures by leading hardcopy vendors and details the impact of inflation, economic uncertainty, and supply chain issues on performance and forecasts."The fourth quarter ...

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