IDC Retail Insights Team
New Research
This IDC PlanScape addresses how Internet of Things (IoT)/Ambient IoT and radio frequency identification (RFID) technology, when combined with connectivity networks that allow transmission of temperature and humidity data, can enable tracki...
These event proceedings were presented at the IDC Directions conferences in San Jose in April 2024.Generative AI (GenAI) is having a profound impact across all industries. Nearly two out of five technology buyers report that generative AI h...
This IDC Market Perspective highlights major advances and announcements made at Google Cloud Next 2024, held in Las Vegas, April 9–11, emphasizing Google's strides in AI and GenAI across various industries. With a focus on industry-specific...
This IDC Perspective highlights the key announcements and top trends discussed during the 2024 Oracle Hospitality Summit which was held on April 8–11 at the Loews Resort in Orlando, Florida. The event marked a significant moment for the hos...
This IDC Perspective distills five key supply chain takeaways from the NRF 2024 Big Show, reflecting the retail industry's current priorities and innovations. These focus on:ReturnsProduct life-cycle managementTracking and tracingVisibility...
This IDC Perspective is a collaborative effort that highlights many of the key announcements, topics, and themes from Adobe's 2024 Summit event. "As expected, the primary topic at Adobe's 2024 Summit was GenAI," said Alan Webber, program vi...
This IDC Market Glance presents a high-level overview of vendors that enable retail transactions/payments across store, ecommerce, and mobile channels as well as for omni-channel commerce applications, such as BOPIS/click and collect, curbs...
This IDC Tech Buyer Presentation analyzes retailers' approach to generative AI (GenAI) investments for customer experience (CX). It outlines current and projected investments in GenAI experimentation and implementation in CX initiatives, th...
This IDC Tech Buyer Presentation provides a view into IDC Retail Insights' store "super platform" concept, a modernized technology platform for the omni-channel store that allows retailers to become more agile and able to innovate faster in...
This IDC PlanScape explores the diverse functionalities, distinctive characteristics, and profound impact of online payment platforms on retail businesses, elucidating their pivotal role in shaping the modern commerce landscape."The online ...
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