IDC Retail Insights Team

Simon Ellis

Group Vice President

Leslie Hand

Group Vice President, IDC Retail and Financial Insights

Michael Sek Pheng Yeo

Associate Research Director

Anne Paris

Research Manager, Worldwide Retail Experiential Operations Strategies

Alex Holtz

Research Director, WW Media and Entertainment Digital Strategies

Ananda Chakravarty

Research VP, Retail Merchandising and Marketing Analytics Strategies

Jordan K. Speer

Research Director, Worldwide Retail Product Sourcing, Fulfillment and Sustainability Strategies

Dorothy Creamer

Senior Research Manager, Hospitality and Travel Digital Transformation Strategies

Filippo Battaini

Research Manager, IDC Retail Insights, Europe

Robert Parker

Senior Vice President, Enterprise Applications, Data Intelligence, Services, and Industry Research

Ornella Urso

Research Director, IDC Retail Insights

Margot Juros

Research Director, Retail Technology Strategies

Roberta Bigliani

Group Vice President, Head of Industry Insights, Future of Operations and Industry Ecosystems Executive Lead, IDC Europe

Dr. Chris Marshall

Vice President, Data, Analytics, AI, Sustainability, and Industry Research

New Research


  • By:  Jordan K. Speer Loading

    This IDC PlanScape addresses how Internet of Things (IoT)/Ambient IoT and radio frequency identification (RFID) technology, when combined with connectivity networks that allow transmission of temperature and humidity data, can enable tracki...
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    • Leslie Hand Loading
    • Lynne Dunbrack Loading
    These event proceedings were presented at the IDC Directions conferences in San Jose in April 2024.Generative AI (GenAI) is having a profound impact across all industries. Nearly two out of five technology buyers report that generative AI h...
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    • Lynne Dunbrack Loading
    • Jennifer Eaton Loading
    • Leslie Hand Loading
    • Jeffrey Hojlo Loading
    This IDC Market Perspective highlights major advances and announcements made at Google Cloud Next 2024, held in Las Vegas, April 9–11, emphasizing Google's strides in AI and GenAI across various industries. With a focus on industry-specific...
  • By:  Dorothy Creamer Loading

    This IDC Perspective highlights the key announcements and top trends discussed during the 2024 Oracle Hospitality Summit which was held on April 8–11 at the Loews Resort in Orlando, Florida. The event marked a significant moment for the hos...
  • By:  Jordan K. Speer Loading

    This IDC Perspective distills five key supply chain takeaways from the NRF 2024 Big Show, reflecting the retail industry's current priorities and innovations. These focus on:ReturnsProduct life-cycle managementTracking and tracingVisibility...
  • By: 

    • Alan Webber Loading
    • Melinda-Carol Ballou Loading
    • Roger Beharry Lall Loading
    • Douglas Hayward Loading
    • Lavanya Jindal Loading
    • Ritu Jyoti Loading
    • Marci Maddox Loading
    • Gerry Murray Loading
    • Elaina Stergiades Loading
    • Ornella Urso Loading
    This IDC Perspective is a collaborative effort that highlights many of the key announcements, topics, and themes from Adobe's 2024 Summit event. "As expected, the primary topic at Adobe's 2024 Summit was GenAI," said Alan Webber, program vi...
  • By:  Margot Juros Loading

    This IDC Market Glance presents a high-level overview of vendors that enable retail transactions/payments across store, ecommerce, and mobile channels as well as for omni-channel commerce applications, such as BOPIS/click and collect, curbs...
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    • Ornella Urso Loading
    • Sofia Poggi Loading
    This IDC Tech Buyer Presentation analyzes retailers' approach to generative AI (GenAI) investments for customer experience (CX). It outlines current and projected investments in GenAI experimentation and implementation in CX initiatives, th...
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    • Leslie Hand Loading
    • Anne Paris Loading
    • Margot Juros Loading
    This IDC Tech Buyer Presentation provides a view into IDC Retail Insights' store "super platform" concept, a modernized technology platform for the omni-channel store that allows retailers to become more agile and able to innovate faster in...
  • By: 

    • Cristiano Quattrini
    • Filippo Battaini Loading
    This IDC PlanScape explores the diverse functionalities, distinctive characteristics, and profound impact of online payment platforms on retail businesses, elucidating their pivotal role in shaping the modern commerce landscape."The online ...

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