IDC Canada Events
IDC Canada Events offer both live and on demand opportunities for Information Technology (IT) and business decision makers to hear from IDC analysts and industry experts.
From event promotion, to delegate recruitment, onsite execution and supporting analytics, IDC in partnership with CIO from Foundry, is the preferred partner when it comes to delivering thought leadership events, summits, awards, and exclusive events with Canadian IT decision makers and business leader. Explore our Canada Events Calendar, including our sponsored event series, roundtables, custom events and more.
Become a SponsorInterested in becoming a technology expert speaker?
We’re looking for external speakers to help lead technology discussions at our events. Contact us to learn more.
Become a SpeakerUpcoming Events in Canada
Enhancing The Customer Experience With Generative AI: A Canadian IT Leadership Discussion
Date: Thursday, November 7, 2024
Time: 1:00 PM (ET) /10 AM (PT)
As Canadian organizations explore the potential of generative AI, the opportunity to enhance customer experiences and drive deeper satisfaction becomes increasingly clear. Join an exclusive virtual roundtable with RingCentral and other senior IT leaders to discuss emerging best practices in using generative AI to transform customer journeys.
This private, interactive session will cover:
- How generative AI empowers agents to optimize interactions
- The collaborative impact of AI on staff and supervisors
- Key actions for leveraging AI-driven insights to exceed customer expectations
This live, video-led meeting will be a secure and confidential space to exchange insights, moderated by an experienced host. Don’t miss this chance to connect with peers and shape the future of customer experience with generative AI.