IDC
Analysts
Current: James Sivalingam

Analyst Location

Malaysia

Coverage

Regions

James Sivalingam

Senior Program Manager

Analyst Research
Planned Research

Asia/Pacific (Excluding Japan) Security Software and Appliance Forecast, 2023–2027

$7,500.00 Purchase Asia/Pacific (Excluding Japan) Security Software and Appliance Forecast, 2023–2027

By: James Sivalingam Loading

This IDC Market Forecast discusses the current state of the security industry and presents a five-year outlook for security software and appliance spending in the Asia/Pacific (excluding Japan) (APEJ) region. The report uses data from IDC's...

Mar 2024 | Doc #AP50956124 | Market Forecast
What Should Chief Marketing Officers Seek from Customer Experience Services Vendors in 2024?

$7,500.00 Purchase What Should Chief Marketing Officers Seek from Customer Experience Services Vendors in 2024?
By:
- Stallone Hangewa
- James Sivalingam Loading
This IDC Perspective highlights the importance of having positive customer experience (CX) that could set a business apart from its competitors, especially in a very crowded market. In the era defined by data, personalization, and data-driv...

Mar 2024 | Doc #AP51159824 | IDC Perspective
Customer Experience Design and Build for Optimal Customer Journeys: Innovation Case Studies

$2,500.00 Purchase Customer Experience Design and Build for Optimal Customer Journeys: Innovation Case Studies
By:
- Stallone Hangewa
- James Sivalingam Loading
This IDC Market Note discusses the importance of understanding how a customer interacts with a brand on each step of their journey, allowing brands to recognize the actions and approaches needed to be taken and prioritized on each stage of ...

Mar 2024 | Doc #AP51160224 | Market Note

More results

Asia/Pacific (Excluding Japan and China) Customer Experience Services Vendor Market Shares, 2024

By:

James Sivalingam Loading

Products:

Asia/Pacific Digital Customer Experience: Professional and Managed Services Opportunities

Topics:

Consumer, Marketing and sales operations, Services

Planned for CY2024 Q2 Market Share Tech Supplier
Asia/Pacific (Excluding Japan) Trust and Resilience Update
By:
- James Sivalingam Loading
- Sakshi Grover Loading
- Christian Fam Loading
Products:

Asia/Pacific Security Opportunities: Trust and Resilience

Topics:

Security software, Big data, Security products, Mobile security, Security appliance, Governance, risk and compliance infrastructure, Services, Cloud computing, Security and trust products

Planned for CY2024 Q2 IDC Survey Tech Supplier
C2G IDC Playbook for Tech Sales Leaders: Strategic Insights into Asia/Pacific’s Network Security Opportunities
By:
- Sakshi Grover Loading
- James Sivalingam Loading
- Christian Fam Loading
Products:

Asia/Pacific Security Opportunities: Trust and Resilience

Topics:

Security software, Big data, Security products, Mobile security, Security appliance, Governance, risk and compliance infrastructure, Services, Cloud computing, Security and trust products

Planned for CY2024 Q2 Market Presentation Tech Supplier

More results