rsstelecom https://www.idc.com/rss/2813.do IDC RSS alerts Japan Unified Communications and collaboration Workspace Forecast, 2021−2025 https://www.idc.com/getdoc.jsp?containerId=JPE46570421&utm_medium=rss_feed&utm_source=alert&utm_campaign=rss_syndication <P>This IDC study provides the Japan unified communications and collaboration (UC&C) workspace market performance in 2019 and 2020 as well as the market forecast from 2021 to 2025. IDC categorizes the market into four solution segments and provides an analysis and forecast for the respective market sizes. The four segments are the IP telephony (IPT) market, the IP conference system market, the IP contact center (IPCC) system market, and the collaborative workspace market. The market forecast used in this study considers the impact and outlook of the COVID-19 pandemic as of the end of March 2021. The market grew rapidly in 2020 as a result of the rapid penetration of remote work/work from home (WFH) in user companies due to the impact of the outbreak. "In order for the Japan UC&C workspace market to grow continuously, IT suppliers should support the implementation of remote work in small and medium-sized businesses, expand use cases, support continuous workstyle reforms by improving digital workspaces utilization in Japan, and develop new business opportunities by utilizing the data accumulated in noncontact solutions," says Saki Ohta, market analyst, Software and Security, IDC Japan.</P> Market Forecast Fri, 18 Jun 2021 04:00:00 GMT Takashi Manabe, Saki Ohta Worldwide IP PBX Market Shares, 2020: COVID Exacerbates Declining Trend https://www.idc.com/getdoc.jsp?containerId=US47834921&utm_medium=rss_feed&utm_source=alert&utm_campaign=rss_syndication <P>This IDC study provides vendor market shares for the worldwide IP PBX market for 2020. </P><P>"The total worldwide IP PBX revenue (including both IP lines and IP phones) has been declining over the past few years due to cloud migrations, and this decline was exacerbated even more so in 2020 by the pandemic and employees working from home," said Rich Costello, senior research analyst, UC&C, IDC. </P> Market Share Mon, 14 Jun 2021 04:00:00 GMT Rich Costello IT Buyer Considerations: Increasing Value from UC&C with Your Hosted VoIP/UCaaS https://www.idc.com/getdoc.jsp?containerId=US47915621&utm_medium=rss_feed&utm_source=alert&utm_campaign=rss_syndication <P>This IDC Tech Buyer Presentation provides senior IT leaders with considerations for hosted VoIP/UCaaS as a value driver for a holistic UC&C solution. The presentation discusses the three ways in which cloud-based telephony and integrated messaging are implemented with collaboration solutions in organizations and outlines considerations for CIOs.</P><P>"So often CIOs are focused on the cost-saving benefits of a hosted VoIP/UCaaS solution that they forget how critical it is to consider the end-user benefits for this in the context of a broad UC&C solution," says Denise Lund, research director, Unified Communications and Telecom. "The CIO with the foresight to consider direct cloud-based voice and messaging with collaboration solutions will reap the rewards in employee user experience and workflow enhancements."</P> Tech Buyer Presentation Fri, 11 Jun 2021 04:00:00 GMT Denise Lund IDC预计,2024年中国视频会议市场规模将超100亿,云会议市场占比近40% https://www.idc.com/getdoc.jsp?containerId=prCHC47929021&utm_medium=rss_feed&utm_source=alert&utm_campaign=rss_syndication 北京,2021年6月9日—— IDC最新发布的《2020年IDC中国视频会议与协作市场跟踪报告》显示,2020全年,中国视频会议市场规模达到9.5亿美元(约合65.2亿元人民币),市场规模较同比上涨18.9%。其中,硬件视频会议市场同比增长15.3%,达到6.9亿美元(约合47.4亿元人民币);云会议市场同比增长29.4%,达到2.6亿美元(约合18.0亿元人民币)。此外,IDC预测,中国视频会议市场规模在2024年将超过100亿元人民币,云会议市场占比将近40%。由于疫情防控的常态化,以及非接触商业的兴起,中国视频会议市场将进入新一波的增长周期。 Research Press Release Tue, 08 Jun 2021 04:00:00 GMT FCC Declares War on Chinese Video Surveillance Vendors https://www.idc.com/getdoc.jsp?containerId=lcUS47855021&utm_medium=rss_feed&utm_source=alert&utm_campaign=rss_syndication <P>On May 27, 2021, the U.S. Federal Communications Commission (FCC) released a notice of proposed rulemaking (NPRM), that seeks to ban telecommunications carriers from using Chinese technologies that would "pose a national security risk or a threat to the safety of U.S. persons beyond the Commission's universal service programs." This proposed regulation would also include video surveillance equipment provided by Chinese companies such as Hikvision or Dahua. IDC believes that such prohibitions will likely further restrict market access to large Chinese technology firms and will open market opportunities to domestic technology firms.</P> IDC Link Wed, 02 Jun 2021 04:00:00 GMT Mike Jude, Christopher Rodriguez FCC Moves to Limit U.S. Telecommunications Market Access to Chinese Video Surveillance Vendors https://www.idc.com/getdoc.jsp?containerId=lcUS47855521&utm_medium=rss_feed&utm_source=alert&utm_campaign=rss_syndication <P>On May 27, 2021, the U.S. Federal Communications Commission (FCC) released a notice of proposed rulemaking (NPRM), that seeks to ban telecommunications carriers from using Chinese technologies that would "pose a national security risk or a threat to the safety of U.S. persons beyond the Commission's universal service programs." This proposed regulation would also include video surveillance equipment provided by Chinese companies such as Hikvision or Dahua. IDC believes that such prohibitions will likely further restrict market access to large Chinese technology firms and will open market opportunities to domestic technology firms.</P> IDC Link Wed, 02 Jun 2021 04:00:00 GMT Mike Jude, Christopher Rodriguez IDC Market Glance: Connected Health, 2Q21 https://www.idc.com/getdoc.jsp?containerId=US46582021&utm_medium=rss_feed&utm_source=alert&utm_campaign=rss_syndication <P>This IDC Market Glance provides a look at the current makeup of the connected health landscape, illustrates who some of the major players are, and depicts the segments and structure of the market.</P> Market Presentation Thu, 27 May 2021 04:00:00 GMT Lynne Dunbrack The Future Resilient Enterprise: Agile Networks and IT Performance Improvements as the Top Priorities for Connectivity Investments https://www.idc.com/getdoc.jsp?containerId=US47730421&utm_medium=rss_feed&utm_source=alert&utm_campaign=rss_syndication <P>This IDC Survey Spotlight provides insight into where enterprises are prioritizing investments in connectivity as they transform their organizations to become more agile. This document contains data from IDC's <I>Future Enterprise Resiliency and Spending (FERS) Wave 4 Survey</I> conducted in May of 2021. The purpose of the FERS survey series (12 monthly surveys) is to explore a range of topics related to IT spending priorities, digital resiliency, and technology/organizational priorities in the next normal. In <I>FERS Wave 4 Survey,</I> IDC explored worldwide enterprise expectations for spending on remote worker connectivity platforms and services, including VPN, mobile broadband, and dedicated business broadband lines. It segmented results based on planned spending changes for 2021 versus 2020. The survey solicited replies from 832 respondents across the United States, Europe, and Asia/Pacific, as well as across a range of industries.</P><P>"Maintaining their competitive position through network and IT performance improvements will be the leading priority for connectivity spending over the next 12 months. Of the enterprises, 31.6% stated that they are prioritizing investments in agile network, IT, and cloud platforms that improve business performance, drive automation, enable data sharing and, ultimately, improve business agility." — Paul Hughes, research director, Future of Connectedness at IDC</P> IDC Survey Spotlight Thu, 27 May 2021 04:00:00 GMT Paul Hughes 8x8 Announces Its Experience Communications as a Service (XCaaS) Strategy https://www.idc.com/getdoc.jsp?containerId=lcUS47794221&utm_medium=rss_feed&utm_source=alert&utm_campaign=rss_syndication <P>IDC has been hearing (mostly from the vendor side) about native integrations of contact center (CC) and unified communications (UC) solutions to leverage the combined benefits of UC/CC for things such as making the complex simpler, quicker resolution of customer-facing issues, access to the right internal resources, and fully utilizing companywide expertise, among other benefits. In the past, and in many cases still today, the procurement of either a telephony/UC solution or a contact center solution has typically been handled as a separate purchase, albeit many times with requirements for either a small number of telephony users or CC agents, respectively, tacked on. With this announcement, 8x8 heightens market awareness regarding the "unified approach" as it puts forth its XCaaS model and advocates the benefits organizations can gain by taking a unified buying and technology approach via native UCaaS/CCaaS integration powered by the 8x8 cloud platform. </P> IDC Link Wed, 26 May 2021 04:00:00 GMT Rich Costello, Mary Wardley, Wayne Kurtzman, Oru Mohiuddin, Denise Lund The Future of Connectedness: Secure Networks and Unified Communications Are Top Investment Priorities for Maintaining Agile Enterprise Operations https://www.idc.com/getdoc.jsp?containerId=US47730621&utm_medium=rss_feed&utm_source=alert&utm_campaign=rss_syndication <P>This IDC Survey Spotlight provides insight into where enterprises are prioritizing investments in connectivity as they transform their organizations to become more agile. This document contains data from IDC's <I>Future Enterprise Resiliency and Spending (FERS) Wave 4 Survey</I> conducted in May of 2021. The purpose of the FERS survey series (12 monthly surveys) is to explore a range of topics related to IT spending priorities, digital resiliency, and technology/organizational priorities in the next normal. In <I>FERS Wave 4 Survey,</I> IDC explored worldwide enterprise expectations for spending on remote worker connectivity platforms and services, including VPN, mobile broadband, and dedicated business broadband lines. It segmented results based on planned spending changes for 2021 versus 2020. The survey solicited replies from 832 respondents across the United States, Europe, and Asia/Pacific, as well as across a range of industries.</P><P>"Keeping employees connected securely and cost efficiently remains a key priority for connectivity spending over the next 12 months. Investments in secure private networks and cloud-based unified communications platforms emphasize the importance of safeguarding networks and data, without jeopardizing the desire to improve employee connectivity, collaboration and, ultimately, productivity." — Paul Hughes, research director, Future of Connectedness at IDC</P> IDC Survey Spotlight Wed, 26 May 2021 04:00:00 GMT Paul Hughes