rsssoftware https://my.idc.com/rss/2812.do IDC RSS alerts IDC Survey: Customer Journey and Channel Preferences by Generation — Insights from IDC’s 2026 Energy Consumer Affordability and Trust Survey https://my.idc.com/getdoc.jsp?containerId=US54026026&utm_medium=rss_feed&utm_source=alert&utm_campaign=rss_syndication <P>This IDC Survey examines a portion of IDC’s 2026 <I>Energy Consumer Affordability </I><I>and</I><I> Trust Survey</I>. This landmark study, conducted in May 2026, is a B2C survey of energy customers worldwide. </P><P>The survey covered 1,507 energy customers from the following 18 countries: Argentina, Australia, Brazil, Canada, Colombia, Italy, France, Germany, Malaysia, Mexico, Netherlands, Philippines, Singapore, Spain, Sweden, United Kingdom, United Arab Emirates, and United States.</P><P>This document also analyzes how energy affordability pressures differ across generational segments, comparing Gen Z and millennial customers (aged 18 to 45) with customers aged 46 and older. </P><P>The analysis covers:</P><UL><LI>Frequency of digital tool usage for energy monitoring</LI><LI>Frequency and reasons for contacting the energy provider</LI><LI>Issue resolution outcomes</LI><LI>Channel preferences across seven task types</LI><LI>Customer behavior when digital channels fail</LI></UL> IDC Survey Fri, 10 Jul 2026 04:00:00 GMT Gaia Gallotti Market Forecast: Worldwide Functions as a Service Forecast, 2026–2030 https://my.idc.com/getdoc.jsp?containerId=US54303426&utm_medium=rss_feed&utm_source=alert&utm_campaign=rss_syndication <P>This IDC presentation examines the worldwide functions as a service (FaaS) market from 2025 to 2030. IDC projects the market will grow from $6.0 billion in 2025 to $20.7 billion in 2030, reflecting a five-year compound annual growth rate (CAGR) of 27.9%. The Americas region accounts for the majority of market revenue, representing 66.5% of total spend in 2025 and expanding its share to 68.3% by 2030. FaaS growth is being driven by the increasing adoption of FaaS platforms as an orchestration layer for AI applications and autonomous agents; the expansion of event-driven architectures across hybrid, multicloud, and edge environments; and the continued appeal of consumption-based pricing and infrastructure abstraction.</P><P>“The functions as a service (FaaS) market is undergoing a shift driven by the demands of AI applications and agents. FaaS tools are increasingly being relied on to provide an orchestration layer for AI applications and agents. Over the past year, FaaS vendors have recognized the potential use case and have been innovating to provide stateful, long-running functions to support multistep AI workflows.” — Matthew Flug, research manager, Intelligent Application Modernization and Deployment Platforms, IDC</P> Market Presentation Fri, 10 Jul 2026 04:00:00 GMT Matthew Flug Market Share: Worldwide Accounts Payable Applications Shares, 2025 — AI-Driven Automation and E-Invoicing Redefine AP Competitive Dynamics https://my.idc.com/getdoc.jsp?containerId=US54092326&utm_medium=rss_feed&utm_source=alert&utm_campaign=rss_syndication <P>This IDC presentation analyzes the worldwide accounts payable (AP) applications market for 2025, with a focus on how AI-driven automation and e-invoicing adoption are reshaping vendor performance and competitive dynamics. This presentation also examines market shares, growth rates, and the impact of advanced automation on AP processes, highlighting the vendors best positioned to capitalize on these trends.</P><P>“AI and e-invoicing aren’t just buzzwords anymore. Now, they’re fundamentally changing how organizations approach accounts payable, and it’s clear the leaders in this space are those that have embraced automation at scale.” — Kevin Permenter, senior director research, Financial Applications, IDC</P> Market Presentation Fri, 10 Jul 2026 04:00:00 GMT Kevin Permenter, Jordan Steele Market Share: Worldwide Corporate Tax Management Applications Shares, 2025: Regulatory Complexity and Digital Taxation Accelerate Tech-Driven Compliance https://my.idc.com/getdoc.jsp?containerId=US54092826&utm_medium=rss_feed&utm_source=alert&utm_campaign=rss_syndication <P>This IDC Market Share study examines the worldwide corporate tax management applications market for 2025, focusing on the impact of regulatory complexity and digital taxation. The report highlights how technology-driven compliance and evolving tax protocols are influencing vendor positioning and market share.</P><P>With tax rules evolving faster than ever, the winners in corporate tax management are those that can turn regulatory complexity into a digital advantage.</P> Market Presentation Fri, 10 Jul 2026 04:00:00 GMT Kevin Permenter, Jordan Steele Market Share: Worldwide Financial Applications Shares, 2025 — GenAI, ESG, and Cloud Adoption Disrupt the Financial Software Landscape https://my.idc.com/getdoc.jsp?containerId=US53451626&utm_medium=rss_feed&utm_source=alert&utm_campaign=rss_syndication <P>This IDC presentation analyzes the worldwide financial applications market for 2025, focusing on the disruptive influence of GenAI, ESG, and cloud adoption. The study presents vendor market shares, growth trends, and the evolving requirements for innovation in core financial software.</P><P>“GenAI, ESG, and cloud are no longer optional; they’re the new baseline for innovation in financial applications, and vendors that move fast are rewriting the rules.” — Kevin Permenter, research director, Financial Applications, IDC</P> Market Presentation Fri, 10 Jul 2026 04:00:00 GMT Kevin Permenter, Jordan Steele Market Share: Worldwide Travel and Expense Management Software Shares, 2025 — Cloud Migration and Policy Automation Reshape T&E Vendor Positioning https://my.idc.com/getdoc.jsp?containerId=US53451526&utm_medium=rss_feed&utm_source=alert&utm_campaign=rss_syndication <P>This IDC presentation reviews the global travel and expense (T&E) software market in 2025, with a spotlight on the effects of cloud migration and policy automation. The analysis covers vendor shares, market growth, and the ways in which automation and digital policy enforcement are redefining T&E software competition.</P><P>“As organizations rethink travel and expense in a hybrid world, cloud-first and automated policy tools are setting the new standard for efficiency and control.” — Kevin Permenter, research director, Financial Applications, IDC.</P> Market Presentation Fri, 10 Jul 2026 04:00:00 GMT Kevin Permenter, Jordan Steele Market Share: Worldwide Treasury and Risk Management Applications Shares, 2025 — Open Banking and FP&A Convergence Drive Treasury Platform Evolution https://my.idc.com/getdoc.jsp?containerId=US53455326&utm_medium=rss_feed&utm_source=alert&utm_campaign=rss_syndication <P>This IDC presentation examines the 2025 market shares of the leading vendors in the treasury and risk management applications market. </P><P>This presentation also assesses the global treasury softwassre market in 2025, highlighting the convergence of open banking and FP&A as key drivers of platform evolution. This presentation details vendor market shares, growth rates, and the strategic shifts shaping treasury management solutions.</P><P>“Treasury teams want more than just cash visibility. Now, more than ever, they’re looking for platforms that connect open banking, analytics, and FP&A in ways that drive real business value.” — Kevin Permenter, senior director, Financial Applications, IDC</P> Market Presentation Fri, 10 Jul 2026 04:00:00 GMT Kevin Permenter, Jordan Steele Schneider Electric's $3.1B Cognite Deal: Acquiring an Established Industrial AI Data Layer https://my.idc.com/getdoc.jsp?containerId=lcEUR154705526&utm_medium=rss_feed&utm_source=alert&utm_campaign=rss_syndication IDC Link Fri, 10 Jul 2026 04:00:00 GMT Gunjan Bassi, Lorenzo Veronesi The Agent Development Life Cycle: A Framework for Designing Agents That Work https://my.idc.com/getdoc.jsp?containerId=US54619326&utm_medium=rss_feed&utm_source=alert&utm_campaign=rss_syndication <P>This IDC Market Note discusses how the agent development life cycle (ADLC) provides a structured framework for moving AI agents from experimentation to production, emphasizing explicit design decisions across seven dimensions: work definition, role, data and context, memory, tools and actions, handoffs and failure paths, and evaluation. ADLC applies to both custom and commercial agents, ensuring agents deliver accurate, governed, and traceable outcomes. Teams that rigorously define these dimensions will deploy agents that are useful, safe, and measurable, while those that skip these steps risk unreliable systems. ADLC is essential for operationalizing agentic AI in enterprise environments</P> Market Note Fri, 10 Jul 2026 04:00:00 GMT Arnal Dayaratna The Road to AI Value: Engineering the Infrastructure, Data, and Software Delivery for Scaled Enterprise Outcomes https://my.idc.com/getdoc.jsp?containerId=US54659726&utm_medium=rss_feed&utm_source=alert&utm_campaign=rss_syndication <P>This IDC Tech Buyer Presentation, delivered on June 16, 2026, at the IDC-IBM Executive Day in Bucharest, delves into why organizations must rethink how they engineer their infrastructure, data, and software delivery to turn AI ambition into measurable enterprise value. AI now dictates the IT delivery agenda, yet too few projects deliver outcomes — and agentic AI remains stuck in piloting. Success is not about adopting more tools; it is about building integrated, scalable, value-driven foundations.</P><P>This presentation explores:</P><UL><LI>Why production-ready AI demands a recalibration of infrastructure, data, and delivery</LI><LI>What the key prerequisites and strategic road map look like to scale AI responsibly</LI><LI>The leadership imperatives needed to break down silos, embed guardrails, and prove value</LI><LI></LI><LI></LI></UL> Tech Buyer Presentation Fri, 10 Jul 2026 04:00:00 GMT George Mironescu