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What Are the Top Cloud Operation Challenges Organizations in APEJ Face?

Daphne Chung — Tue, 03 Feb 2026 05:00:00 GMT

This IDC Survey Spotlight reveals data and insights about Asia/Pacific organizations' cloud operation challenges. It contains subregional and country insights.

AWS re:Invent 2025 — AWS Switches into Full-Throttle AI Mode

Danielle Ibran — Mon, 02 Feb 2026 05:00:00 GMT

This IDC Market Perspective shares an overview of AWS re:Invent 2025 that marked a pivotal inflection point, with AWS positioning itself as the foundational platform for the agentic era — where autonomous AI agents, not just applications, drive enterprise value. The event showcased AWS' full-stack reinvention: from custom silicon (Trainium 3/4) and sovereign AI factories to Bedrock's model platform and the AgentCore Runtime for secure, scalable agent deployment. AWS' partner ecosystem was front and center, with new programs, expanded marketplace capabilities, and strategic co-investment models designed to accelerate partner innovation and revenue. The conference highlighted the shift from IaaS resell to agent orchestration services, the rise of verticalized agentic solutions, and the criticality of secure, policy-driven agent governance. AWS' message was clear: The multitrillion-dollar opportunity of the agentic era will be captured by those that build, distribute, and operationalize on the company's platform, leveraging new tools, funding, and ecosystem integrations to deliver measurable business outcomes.

"AWS re:Invent 2025 announcements make clear that the next wave of enterprise innovation will be won by those who harness its agentic stack, transforming AI from isolated projects into autonomous, scalable value engines across every industry." — Danielle Ibran, research analyst, Worldwide Infrastructure Channels and Latin America Ecosystems Programs

Cribl's Product Evolution in AI, Observability, and Security

Michelle Abraham, Stephen Elliot — Mon, 02 Feb 2026 05:00:00 GMT

This IDC Market Note reviews the highlights from Cribl's CriblCon 25. Cribl is rapidly evolving its product suite to support AI-driven telemetry, observability, and secure data management, emphasizing flexibility and open architectures. The company's solutions enable organizations to streamline investigations, reduce costs, and facilitate SIEM migration while maintaining compliance and interoperability.

IDC PeerScape: Successful CPaaS Use Cases in Hospitality and Travel

Melissa Holtz-Fremeijer — Mon, 02 Feb 2026 05:00:00 GMT

This IDC PeerScape provides insights into how CPaaS is used in the hospitality and travel sector. It identifies the challenges that emerged and how they were addressed. IDC interviewed leading CPaaS vendors with successful use cases for European hospitality and tourism organizations, with CPaaS being deployed to enhance customer engagement and experience, as well as operational and cost efficiency, while meeting infrastructure and data management requirements.

"Hospitality and travel businesses and technology providers are finding ways to meet new requirements that are closely intertwined, including those related to evolving customer needs, scalability, efficiency, and security. Critical factors for successful deployments include customizability, trust, and expertise from CPaaS providers to guide them on their journeys," says Senior Research Manager Melissa Holtz-Fremeijer, European Infrastructure and Communications, IDC.

IDC PlanScape: Technology Innovation Prediction

Niel Nickolaisen — Mon, 02 Feb 2026 05:00:00 GMT

This IDC study discusses predictions for the future of technology innovation.

"As technology continues to accelerate through successive inflection points — from the rise of the internet to the convergence of SMAC technologies and the emergence of generative AI — the role of the technology leader has evolved from operational support to strategic foresight," says Niel Nickolaisen, adjunct research advisor for IDC's IT Executive Programs (IEP). "In an era where the future is increasingly defined by rapid innovation, technology leaders must embrace a proactive, collaborative, and data-driven approach to prediction."

IFS FY25 Financial Results: Purpose-Built Industrial AI Accelerates IFS' Growth, Differentiation, and Scale

Aly Pinder, Sarah Lee, Mickey North Rizza, Brian O'Rourke — Mon, 02 Feb 2026 05:00:00 GMT

IFS recently announced its FY25 financial results. IFS' fiscal year ended December 31, 2025, and the company reported 23%+ annual recurring revenue (ARR) year over year (YoY). IFS highlighted robust cloud revenue growth of 30%+ year over year. Recurring revenue of 83% of total revenue was achieved with a net retention rate (NRR) of 114%. IFS was able to achieve continued improvement in customer lifetime value, supported by an 87% CSAT score. The company also showed 14% of YoY growth in average deal size, which also highlights IFS' continued success in revenue growth. IFS also delivered notable operating margin expansion (5+ percentage points YoY), underscoring improved operational leverage as cloud- and AI-driven revenue scale. IFS' financial results and growth were also buoyed by expanded industrial AI capabilities from acquisitions in 2025 of TheLoops, 7Bridges, and Softeon. Also, prior acquisitions of Copperleaf, Poka, and Ultimo were noted by IFS as contributing to FY25 growth and differentiation. This IDC Link will provide our perspective on IFS' financial highlights from FY25.

Procurement Application Predictions for 2026

Patrick Reymann — Mon, 02 Feb 2026 05:00:00 GMT

This IDC Market Note reviews IDC's 2025 procurement application predictions and sets out key forecasts for 2026.

Rocket Software EVA Introduces Agentic AI for Mainframe Operations Modernization

Mary Johnston Turner — Mon, 02 Feb 2026 05:00:00 GMT

The Transformation of Partner Programs and Ecosystems

Danielle Ibran — Mon, 02 Feb 2026 05:00:00 GMT

This IDC Market Note highlights the five critical trends shaping the market and the strategic implications and offers key takeaways to remain competitive in the AI era.

The partner ecosystem is undergoing a fundamental transformation as agentic AI, stricter data governance, new service delivery models, workforce evolution, and heightened expectations for trust and responsible AI redefine how partners create value. This shift moves partners away from transactional sales toward outcome-driven, data-centric, and collaborative service models that leverage marketplaces, platforms, and alliances. Success now depends on advanced AI capabilities, robust compliance and security, modular and scalable offerings, continuous workforce enablement, and operationalizing ethical AI practices. Vendors and partners that adapt to these trends and invest in co-innovation, enablement, and trust will be best positioned for leadership in the next era of technology partnerships.

Acumatica Summit 2026: Bringing to Life AI-Powered ERP, Transformation, and Human Innovation for Real-World SMB Results

Mickey North Rizza — Fri, 30 Jan 2026 05:00:00 GMT

Acumatica held its annual Acumatica Summit in Seattle, Washington, January 25–28, 2026. The summit hosted more than 3,000 Acumatica community members, including customers, partners, analysts, and media. The event focused on small and medium-sized businesses (SMBs) in the manufacturing, retail, distribution, professional services, and construction industries.