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Cisco FY 1Q24: Healthy Revenue Growth Continues Driven by Network, AI & Security Despite New Orders Dropping as Record Backlog Clears

Rohit Mehra — Fri, 01 Dec 2023 05:00:00 GMT

DevSecFinOps — The New World of Collaboration: Key Insights from IDC's European DevOps Summit

Fri, 01 Dec 2023 05:00:00 GMT

This IDC Market Perspective discusses key takeaways from IDC's UKI and German DevOps events. On September 25 to 27, 2023, in St. Albans, U.K., and on October 12 in Munich, Germany, IDC hosted its eighth DevOps Summit to hear from industry experts on the latest trends, to share insights and supply a thought leadership networking platform. The in-person events, with the theme "Connecting for Business Success: DevSecFinOps — the New World of Collaboration," covered what collaborative success looks like within modern application delivery, in a digital decade marked by an uncertain economic environment.

"DevOps adoption has progressed rapidly, but organizations continue to struggle with how to truly align across teams. Transforming the business requires a different approach where tech meets speed meets economics. In this world, DevSecOps, FinOps, and cloud governance act as scale, growth, productivity, and innovation levers. However, building responsibly through collaboration is hard and requires fresh and holistic thinking to further break down organizational silos," said Jen Thomson, AVP, European Research.

IDC PlanScape: Supply-Driven Design

John Snow — Fri, 01 Dec 2023 05:00:00 GMT

This IDC PlanScape highlights technology initiatives that help manufacturers design products that mitigate the inherent risks within supply chains and protect revenue and profits.

“Given the current fragile environment surrounding geopolitical trade, increases in natural disasters, and labor shortages (especially within existing manufacturing regions), supply chain disruptions are anticipated to continue and manufacturers need effective ways to respond to these challenges. By embracing supply-driven design, manufacturers will develop resilient products and processes that can be quickly modified, adapted, and/or reconfigured to address unforeseen supply chain disruptions,” said John Snow, research director, Product Innovation Strategies at IDC.

IDC announced the China Winners of the 2023 Future Enterprise Awards

Fri, 01 Dec 2023 05:00:00 GMT

SINGAPORE, 01 December 2023 – In its 7th IDC Future Enterprise Awards (FEA), International Data Corporation recognized the best of the best in China. These winners successfully displayed sustainable and innovative digital transformation to the highest degree. GAC Group snagged the Future Enterprise of the Year award, while Ms. Li Chengjie of Mengniu Group was awarded the CIO/CDO of the Year award. Both were also recognized for the same categories in the regional Future Enterprise Awards held in Singapore, together with WeBank Co., Ltd. which also received the regional Special Award for Digital Native Business.

McKinsey Analyst Event 2023: Whispering a Little Bit Louder

Fri, 01 Dec 2023 05:00:00 GMT

This IDC Market Perspective provides IDC’s views, learnings, perspectives, and advice after attending McKinsey’s global analyst summit held on September 18 and 19, 2023, in New York City. This document discusses touring the company’s Innovation & Learning Center in Newark, New Jersey, and listening to a wide array of speakers — including clients — who covered a series of sessions ranging from innovation and partners/alliances/acquisitions to GenAI and decarbonization.

“McKinsey pulled the curtain back just enough to provide analysts with a unique vantage point of the firm,” said Erin Hichman, research manager, Digital Business Professional Services at IDC. “What we found is a services provider much more dynamic and hands on than the McKinsey of the 20th century. Innovation is deeply embedded in the core of the firm, and the relationships McKinsey has with its clients are deep, holistic, and long lasting throughout the engagement and beyond.”

1H23 Asia/Pacific Software Compete ─ Customer Relationship Management (Historical Only)

John Feng — Thu, 30 Nov 2023 05:00:00 GMT

This IDC publication provides quantitative analysis and qualitative commentary on the current state and development trends of the Asia/Pacific (excluding Japan and China) (APEJC) customer relationship management (CRM) software market. Within this document, functional markets that make up CRM software are analyzed, including:

Advertising applications
Contact center applications
Customer service applications
Digital commerce applications
Marketing campaign management applications
Salesforce productivity and management applications

Herein IDC also provides a competitive analysis of the APEJC CRM market in 1H23.

The data and insights within this presentation are part of IDC's Worldwide Semiannual Software Tracker (1H23 release).

Amazon Ads Unboxed 2023: Connecting the Ad Ecosystem Across Media and Audiences

Gerry Murray — Thu, 30 Nov 2023 05:00:00 GMT

This IDC Perspective discusses the annual user conference held by Amazon Ads in New York City on October 24–26, 2023. Major announcements included a clean room specifically for publishers, GenAI-automated image generation, Sponsored TV, and more holistic analytics. IDC believes that these announcements significantly enhance the value Amazon Ads delivers to brands.

“With these improvements to its ad products and measurability for current advertisers and non-endemic brands that do not yet sell on Amazon Stores, Amazon Ads has a significantly more attractive offering for a broader range of potential advertisers,” said Gerry Murray, research director, Enterprise Marketing Technology at IDC. “Amazon Ads is now much better positioned to gain share against its rivals and continue its rise as one of the largest and fastest growing businesses in the Amazon family.”

Arm Extends its IoT Lineup with High-efficiency AI Enhanced MCU

Nina Turner — Thu, 30 Nov 2023 05:00:00 GMT

Arm announced its new Arm Cortex-M52 microcontroller (MCU) for the AI IoT market. This announcement extends Arm’s offerings for applications looking for high-efficiency AI on MCU platforms. This product is designed to bring AI to small IoT devices. Products based on this new microcontroller are targeted at simpler low power IoT applications for machine learning algorithms addressing simpler AI algorithms such as sensor fusion, anomaly detection, and keyword detection. This new AI MCU will extend the reach of AI into more embedded devices for on-device AI compute.

Customer Experience in Manufacturing: Key Drivers and Trends

Mark Casidsid — Thu, 30 Nov 2023 05:00:00 GMT

This IDC Tech Buyer Presentation analyzes the key drivers for customer experience initiatives and outlines the main trends and focus areas of manufacturers across the globe.

GenAI in Action: One of India's Leading O&G Organizations Is Clearly an Innovator in GenAI in India

Deepika Giri, Dr. Chris Marshall, Swapnil Shende — Thu, 30 Nov 2023 05:00:00 GMT

This IDC Perspective examines the adoption level of generative AI (GenAI) technologies in Vodafone Idea. The document's objective is to provide enterprises with practical insights and guidance relating to GenAI solutions adoption and ways of leveraging it to deliver to a wide range of use cases across the enterprise.

"Leveraging AI for productivity gains is only the tip of the iceberg. The ability of enterprises to build differentiation in the market and create new business models using AI will be a game-changer. Leaders must adopt different approaches to maximize the potential of AI in their organizations, specifically GenAI. AI and GenAI will disrupt every industry in the near future through a multitude of use cases ranging from intelligent knowledge search to innovative customer engagement," says Deepika Giri, associate VP, Data and AI, IDC Asia/Pacific.