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IDC ProductScape: Worldwide AI-Enabled Field Service Management Applications, 2026

Aly Pinder — Mon, 09 Mar 2026 04:00:00 GMT

The IDC ProductScape offers a comprehensive guide on the key functionalities of field service management, featuring products from Atheer, IBM, IFS, KloudGin, Microsoft, Nomadia, Oracle, OverIT, Praxedo, PTC, Salesforce, SAP, ServiceNow, ServicePower, Solvares Group, Syncron, Tavant, Zinier, and Zuper. The status of each functionality is categorized as fully supported, partially supported, partner provided, road map, or not supported, aiding technology purchasers in quickly identifying which vendors align with their changing requirements.

Key Considerations for Leveraging AI Agents in Network Management

Brandon Butler — Sun, 08 Mar 2026 05:00:00 GMT

This presentation highlights how agentic AI is emerging as the next phase of AI-powered networking, outlining the technological shifts enabling this transition and how agentic capabilities are being applied across campus and branch operations. It summarizes the benefits, challenges, and security considerations supported by IDC survey insights and concludes with practical guidance for enterprises on how to consider leveraging agentic AI in network management.

Market Analysis Perspective: EMEA Partnering Ecosystems, 2026

Andreas Storz, Stuart Wilson — Sun, 08 Mar 2026 05:00:00 GMT

This IDC Market Analysis Perspective provides insight into the current and future state of EMEA partnering ecosystems. It includes an overview of the current partner landscape, partner perspectives on technology buyers, insights on vendor strategy and engagement dynamics, and IDC's advice for technology vendors.

Aikido Introduces Continuous Autonomous Penetration Testing with Aikido Infinite

Katie Norton — Fri, 06 Mar 2026 05:00:00 GMT

Aikido Infinite extends Aikido's AI-driven penetration testing capability from on-demand assessments to a continuous, release-aligned model embedded in the software lifecycle. The launch reflects a broader inflection point in which AI agent capabilities are enabling application security functions that were previously constrained by the availability of human expertise.

Driving EX as an AI Outcome: Partnering to Build an AI Strategy Is a Requirement

Zachary Chertok — Fri, 06 Mar 2026 05:00:00 GMT

This IDC Market Perspective looks into the need to reconcile ESAT with broader AI value expectations that is driving finance and operations leaders as well as their CEOs to seek advice from technology suppliers and services providers for retooling the business for AI readiness. Key stakeholders are looking to their digital transformation partners for business orchestration advice even before they embark on or advance further into AI transformation. The human implications of AI transformation cannot be overlooked as businesses need guidance from their vendor and services partners for how to build the next generation of a data-driven enterprise and set themselves up for a human innovation–led, digitally augmented future.

"The ROI-first approach to digital augmentation is disregarding ESAT on the road to AI enablement and transformation, posing significant risks to businesses," says Zachary Chertok, senior research manager for Employee Experience at IDC. "Early business gains may make things look like AI as automation is yielding results, but the bigger picture carries ominous signs. The business strategy for AI is where businesses are failing ESAT as a driving factor of innovation-led ROI. Figuring out where the AI and human hierarchies meet is a necessary design step to architect the future of AI-augmented work with humans' innovation at the center. Shifting the organization to this new way of thinking requires vendors and service providers to embed themselves — not just the tech — into the client's organizational fabric."

From Reporting Accuracy to Financial Confidence: The Next Evolution of Financial Accounting

Kevin Permenter — Fri, 06 Mar 2026 05:00:00 GMT

This IDC Market Perspective looks at the role of financial accounting evolving from ensuring reporting accuracy to providing financial confidence for leaders. Financial accounting systems have long ensured accuracy, compliance, and control. Today, finance leaders are looking beyond the close, seeking earlier risk visibility, stronger reconciliation transparency, and greater confidence in financial outcomes between reporting cycles. As volatility compresses planning timelines and elevates accountability, financial accounting is evolving into a readiness discipline that helps organizations reduce surprises and support more confident decision-making.

"Financial accounting used to confirm what happened. Now it must help finance detect what's changing before it becomes a surprise," Kevin Permenter, research director, Financial Applications at IDC.

IDC ProductScape: Worldwide AI-Enabled Aftermarket/Service Life-Cycle Management Platforms, 2026

Aly Pinder — Fri, 06 Mar 2026 05:00:00 GMT

The IDC ProductScape offers a comprehensive guide on the key functionalities of aftermarket and service life-cycle management platforms, featuring products from Atheer, Baxter Planning, IBM, IFS, KloudGin, Microsoft, Oracle, PTC, Salesforce, SAP, ServiceNow, Syncron, and Tavant. The status of each functionality is categorized as fully supported, partially supported, partner provided, road map, or not supported, aiding technology purchasers in quickly identifying which vendors align with their changing requirements.

MWC 2026: AI-Native Networks and Infrastructure Convergence

Matthew Eastwood — Fri, 06 Mar 2026 05:00:00 GMT

At Mobile World Congress 2026 in Barcelona, the industry highlighted a new phase in the evolution of digital infrastructure centered on AI-native networks, distributed edge computing, and the convergence of connectivity and cloud platforms. Vendor and operator announcements showcased AI-enabled radio access networks, telco AI cloud initiatives, 5G-Advanced deployments, early 6G ecosystem collaboration, expanded network APIs, and satellite-terrestrial integration. IDC notes that these developments reflect a broader structural shift: Telecommunications networks are evolving from connectivity platforms into distributed compute fabrics capable of supporting real-time AI inference and automation across broad application and data continuums. As AI adoption accelerates, the boundaries between telecom and datacenter infrastructure are increasingly blurring, reshaping how organizations design and deploy AI-enabled digital infrastructure.

Quantexa at 10: Building the AI-Ready Enterprise on a Contextual Fabric

Megha Kumar — Fri, 06 Mar 2026 05:00:00 GMT

Decision intelligence vendor Quantexa hosted its annual conference QuanCon2026 on March 3 in London, United Kingdom. It marked the vendor's 10th anniversary and brought together customers and partners to reflect on a decade of growth and outline the company's vision and role in the AI era. Earlier in the day, Quantexa hosted an analyst session focused on business performance, product innovation, partner ecosystem evolution, and customer outcomes.

Reframing Accounts Payable: Enabling Cash Control and Supplier Stability

Kevin Permenter — Fri, 06 Mar 2026 05:00:00 GMT

This IDC Market Perspective discusses the reframing of accounts payable. Accounts payable automation has matured beyond efficiency gains and invoice processing improvements. As CFO priorities shift toward liquidity flexibility, supplier stability, and payment risk control, organizations are reevaluating AP as a strategic control point for cash deployment. Payables execution is evolving into a lever for protecting operational continuity while strengthening financial resilience.

"AP used to be about paying bills on time. Today, it's about controlling when cash leaves the business without putting operations at risk," Kevin Permenter, research director, Financial Applications and Agents at IDC.