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Bentley Systems Showcases Digital Twin Portfolio Strategy Through Customer Case Studies at This Year in Infrastructure 2025 and Going Digital Awards

Jonathan Lang — Mon, 10 Nov 2025 05:00:00 GMT

Like many ISVs, Bentley Systems portfolio has been comprised of a tool chain supporting a variety of discrete yet interrelated customer technology requirements. Bentley’s strategic acquisitions and developments are evolving to meet expanding customer aspirations. These aspirations were on full display at Bentley’s annual customer award ceremony, The Year in Infrastructure 2025 and Going Digital Awards, and their stories best demonstrate the new world we are entering where cloud computing and AI enable the true vision of digital twins to be realized.

Google's Custom Silicon Momentum: Ironwood and Axion Advancements

Dave McCarthy, Jasdeep Singh — Mon, 10 Nov 2025 05:00:00 GMT

Google Cloud announced the general availability of its seventh-generation tensor processing unit (TPU), Ironwood, alongside an expansion of its custom Arm-based CPU family, Axion, for general-purpose workloads. These launches underscore Google's deep commitment to custom silicon development to power the "age of inference" and enhance cost efficiency across the company's cloud stack.

IDC MarketScape: Asia/Pacific AI-Enabled Front-Office Conversational AI Software 2025 Vendor Assessment

Abhishek Kumar — Mon, 10 Nov 2025 05:00:00 GMT

This IDC study presents a vendor assessment of the Asia/Pacific front-office conversational artificial intelligence (FOC AI) software market through the IDC MarketScape model. The report discusses both quantitative and qualitative characteristics that provide guidance about FOC AI software platform vendors and their offerings in the region. FOC AI software refers to the set of AI-based technologies behind automated messaging and speech-enabled applications that offer humanlike interactions between computers and humans to enhance customer-facing operations within businesses such as customer service, sales, marketing, and decision support. The evaluation is based on a comprehensive and rigorous framework that assesses vendors relative to the criteria and highlights the factors expected to be the most influential for success in the market, both in the short term and the long term.

“The focus on front-office conversational AI applications has been increasing in the Asia/Pacific region as businesses work through the ‘prerequisites of AI,’ such as consolidating the various data silos across the enterprise and establishing a robust infrastructure with the necessary compute power and storage scalability to support AI initiatives,” said Abhishek Kumar, associate research director at IDC. “However, vendors are finding themselves on similar journeys in building out their front-office conversational AI functionality with the likes of chatbots, voicebots, AI agents with multimodal coverage, multilanguage support, and more. The differentiators will arise in those SPs that position themselves as long-term partners rather than point solution providers with a defined AI philosophy, innovative pricing strategies, and robust advisory and thought leadership capabilities to support Asia-based businesses on their AI journeys.”

Ingram Micro ONE: The Evolution of Technology Distribution via AI-Powered Platforms

Frank Della Rosa — Mon, 10 Nov 2025 05:00:00 GMT

The Ingram Micro ONE 2025 event focused on the transformative role of an AI-powered platform strategy and partnerships in driving business outcomes and operational efficiency across the IT channel. Keynotes and panel discussions emphasized the importance of integrating platform ecosystems and driving rapid innovation.

中国临床试验信息系统市场份额，2024：智能化驱动市场增长

Erin Lin — Mon, 10 Nov 2025 05:00:00 GMT

本IDC研究列出了中国临床试验信息系统主要厂商的市场份额，分析了临床试验信息系统市场的竞争态势，并对领先厂商在2024年的市场表现给予了分析评价，可供医药企业、CRO组织、临床试验研究机构以及生命科学研发机构等在选择临床试验信息系统供应商时参考。

2024年中国临床试验信息系统市场保持稳定增长，传统药企稳步增加新药研发投入，新药研发的持续增长，带动临床试验业务的增长。厂商都在提升产品架构的一体化水平，尤其是在底层的数据结构方面的一体化，从而支持临床试验数据在不同的系统之间互联互通，逐步形成临床试验大数据，为数据价值的综合利用提供了条件；从新技术应用的角度看，大模型以及其他AI技术在数据核查与校验、文档自动生成、自动归档以及图文识别等方面日趋成熟，提升了临床试验系统的功能。那些抓住了市场增长动力的厂商比较好地抓住了市场机会取得了较快增长，那些持续升级产品并且在产品和市场持续投入的厂商，为未来发展积蓄了充沛的动力。

中国无代码生成式应用开发平台实测报告，2025

Bryan Wang — Mon, 10 Nov 2025 05:00:00 GMT

本IDC看法报告旨在对中国市场可用的无代码生成式应用开发平台进行实测，以呈现此新兴产品形态在不同场景中的实际表现。IDC定义的无代码生成式应用开发平台是通过对话式的交互模式实现定制化应用生成的应用开发平台。本次评估主要围绕各个厂商在需求理解、应用生成与修改、服务集成、发布部署、用户与生态、应用类型支持、应用复杂度支持、应用功能完整性、应用美观度等核心能力进行评估，从而为用户选型提供全面参考。

IDC中国云计算高级市场分析师王彦翔表示：“AI驱动开发范式重构，vibe coding理念兴起，Cursor等服务专业开发者的高代码产品率先爆发。2024年，Bolt.new、Lovable等无代码生成式应用开发平台推出后广受青睐，百度也于2025年3月发布‘秒哒’，推动该形态获市场高度关注。无代码生成式应用开发平台相较于高代码工具门槛更低，较传统无代码更灵活且适配C端场景，既满足个人创意落地、小微企业快速试错需求，又衔接专业开发流程，填补市场空白，标志无代码从‘企业工具’向‘全民开发载体’跃迁。”

CX Technology Investments and Key Trends Shaping the European Omni-Channel Retail Landscape: Key Insights from IDC's 2025 Retail Technologies and Business Process Trends Survey

Ornella Urso — Sat, 08 Nov 2025 05:00:00 GMT

This IDC Tech Buyer Presentation highlights results from IDC's 2025 Retail Technologies and Business Process Trends Survey. European retail businesses are facing complexity and convergence: consumers demand personalized, seamless experiences, supply networks are more interdependent than ever, and competitive differentiation hinges on speed, trust, and relevance. IDC's 2025 Retail Technologies and Business Processes Trends Survey shows that visibility has transformed from being a back-office enabler into the foundation of customer engagement, loyalty, and growth.

"Expanded visibility is also redefining loyalty. Shoppers no longer bond with brands through transactional rewards; instead, they seek experiences that reflect their aspirations, values, and sense of identity. This requires a strategic shift in retail CX strategy, where personalization becomes a trusted, ongoing relationship rather than a one-off tactic — a shift made possible by visibility that links back-end dynamics with front-end engagement," said Ornella Urso, research director, IDC Retail Insights.

IDC 2025 CX CSAT Awards

Sat, 08 Nov 2025 05:00:00 GMT

This IDC Market Presentation provides an overview of the results from IDC's 2025 CX CSAT Awards. This award program recognizes the leading customer experience (CX) application vendors in each CX market, across 13 markets, that receive the highest customer satisfaction scores based on IDC's CX Path Survey.

CX Path is a global survey of roughly 2,500 organizations across all geographic regions and company sizes, where customers are asked to rate their vendor on more than 30 different customer satisfaction metrics.

IDC Financial Insights' Worldwide Banking Taxonomy, 2025

Karen Massey — Sat, 08 Nov 2025 05:00:00 GMT

This IDC Financial Insights study provides a functional structure of the global banking industry. It focuses on the business lines and functions within banking that drive technology spending and provides the fundamental organization behind IDC Financial Insights' IT spending forecasts as well as a means of organizing ongoing research.

According to Karen Massey, research director, Customer Insights and Analysis, IDC, "This global banking taxonomy serves as the foundation document in terms of technology and business processes for both vendors and financial institutions to understand IDC Financial Insights' perspective on research and market forecasts."

1H25 Progress Report: Publicis

Douglas Hayward — Fri, 07 Nov 2025 05:00:00 GMT

This IDC Market Note shares an overview of Publicis Groupe, which posted its 2025 first-half financial results on July 17, showing worldwide net revenue up 5.4% organically to just under €7.2 billion ($7.8 billion). Its strong performance is in great part the result of a series of smart acquisitions — notably Sapient and Epsilon — that have been well integrated into a platform-based operating model that prioritizes close collaboration between its multiple platforms.