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IDC Survey: CFO Buyer Insights 2026 — What CFOs and Finance Teams Want, Need, and Obstacles

Heather Herbst — Thu, 09 Jul 2026 04:00:00 GMT

This IDC Survey analyzes how AI is the top priority for finance — that's no surprise. The real question is what's holding adoption back. Drawing on the results of IDC's 2026 CFO Buyer Insights Survey, this presentation gets straight to what CFOs and finance teams want and need: where they're placing their bets, what's blocking them, and the concerns shaping their priorities in the years ahead. The takeaway for technology buyers? Finance isn't shrinking — it's upskilling. Teams need the AI skills and tools to navigate their next move with confidence.

2026火山引擎FORCE原动力大会——跨越质变点：从Token规模到生产交付

Lianfeng Wu, Nicholas Guo — Wed, 08 Jul 2026 04:00:00 GMT

全球企业正经历以AI为核心的业务重塑浪潮，AI驱动商业战略强调组织需将AI置于运营与竞争战略的核心位置，超越传统数字化转型，以AI驱动流程重构、决策加速与新价值创造。在这一框架下，大模型从“辅助工具”向“生产参与者”的演进，标志着AI业务价值兑现周期的开启。

伴随着Token的调用量的增长态势，MaaS市场的竞争重心正从Token调用规模转向Token价值的实际交付能力，即模型能力能否嵌入真实生产流程并创造可量化商业价值。大模型正由传统的问答、内容生成等基础应用，逐步具备复杂任务执行、工具调用和稳定交付能力，开始跨越“生产质变点”。伴随这一趋势，AI云基础设施需求同步放大，Agent长链路运行、多工具调用和多模态生成场景下的算力、存储和治理需求将进入加速增长周期。

Amazon Bedrock AgentCore Harness and AWS Context: Managed Agentic AI Platform Services for Enterprise Developer Enablement

Adam Reeves — Wed, 08 Jul 2026 04:00:00 GMT

Announced at AWS Summit, Amazon Bedrock AgentCore's managed harness and the preview of AWS Context extend AWS's agentic AI platform services with managed agent orchestration and organizational knowledge graph capabilities for enterprise developers. AWS asserts the harness reduces the engineering cost of deploying production agents, and as PaaS continues its evolution toward agentic AI platforms[ID1.1][FJ1.2], production deployments at scale will determine whether AgentCore emerges as the platform of record for enterprise agent development.

EY Showcases EY Studio+, Its Global CX Services Brand

Douglas Hayward — Wed, 08 Jul 2026 04:00:00 GMT

This IDC Market Note discusses EY's launch of Studio+ in 2025. The launch marked a strategic consolidation of EY's global CX capabilities, uniting multiple acquired agencies under a single, integrated brand worldwide. With a strong industry focus and dynamic solution areas, Studio+ aims to drive client growth using AI while leveraging key alliances but maintaining a "boutique" client experience within a large organization. "The challenge ahead lies in ensuring clients continue to receive the expertise and familiarity they valued from the previous brands as EY positions Studio+ to compete with leading CX transformation brands," says Douglas Hayward, senior research director, CX Strategies and Services at IDC.

From Connected to Intelligent: Industrial IoT in the Age of AI and Edge Intelligence

Gunjan Bassi — Wed, 08 Jul 2026 04:00:00 GMT

This IDC Perspective examines where industrial IoT scaling efforts are succeeding and where they are constrained. Industrial IoT has moved beyond connected operations. Most industrial organizations are already running AI-enabled applications in production, yet the ability to scale them consistently across sites, systems, and operational domains remains limited. Architecture, data contextualization, OT security, and talent readiness are now the factors separating organizations that scale from those that do not.

The most successful adopters share a common foundation: deliberate architectural choices made early, governance established ahead of need, and a clear understanding of how AI-driven insights connect to operational decisions.

"Most industrial organizations already have the data. What separates leaders is their ability to act on it at scale," says Gunjan Bassi, research manager, Worldwide Industrial IoT and Intelligence Strategies, IDC. "The organizations pulling ahead have aligned architecture, data contextualization, governance, and talent early. These are the factors separating the organizations that scale from the ones that stay stuck in pilot."

IDC MarketScape: Worldwide Mailroom Solutions and Services 2026 Vendor Assessment

Robert Palmer — Wed, 08 Jul 2026 04:00:00 GMT

This IDC study assesses the market for mailroom solutions and services among the most prominent global vendors and identifies their strengths and challenges. This assessment discusses both quantitative and qualitative characteristics that position vendors for success in this important market. This IDC study is based on a comprehensive framework to evaluate mailroom solutions and services, including standalone capabilities suitable for self-managed environments and outsourced mailroom services.

"As enterprises accelerate their shift to hybrid work models, the mailroom is emerging as a critical enabler of digital transformation, moving from a back-office cost center to an intelligent intake hub that drives speed, compliance, and operational resilience," says Robert Palmer, research VP, IDC's Imaging Domain. "Organizations should partner with mailroom solutions providers that combine physical and digital mail capabilities with AI-driven automation, robust governance frameworks, and seamless enterprise integration to ensure secure, efficient, and auditable information flows across distributed workforces."

IDC Survey: AI Market Developments in Türkiye: Digital Foundations, Investment Momentum, and AI Readiness — Part 1

Melih Murat — Wed, 08 Jul 2026 04:00:00 GMT

This IDC Survey examines how organizations in Türkiye are moving from AI interest toward AI accountability. The market is no longer asking whether AI deserves investment; budgets are rising, AI strategies are becoming more structured, and technology decisions are increasingly being tied to business outcomes. The harder question is whether organizations can turn that commitment into measurable execution.

This report highlights that Türkiye has a workable digital base, but not yet the full depth needed for AI at scale. Data quality, integration, governance, cloud architecture, infrastructure readiness, and sovereignty posture will shape how quickly organizations can move from pilots to repeatable business value. In a market shaped by cost pressure and faster proof-of-value expectations, AI investment will need to strengthen the operating foundation as much as it funds new use cases.

The survey also examines AI readiness, strategy maturity, budget ownership, decision-making authority, talent constraints, and GenAI value expectations across Turkish organizations. Executive attention and budget commitment are visible, but skill shortages, governance complexity, measurement gaps, and infrastructure constraints remain important pressure points. The findings suggest that Türkiye’s next AI phase will depend on disciplined execution, stronger ownership, and the ability to connect AI initiatives to measurable business impact.

IDC Survey: IT Services Providers Performance, Growth Strategies, and Vendor Partnerships in South Africa, 2026

Eric Samuel, Jonathan Tullett — Wed, 08 Jul 2026 04:00:00 GMT

This IDC EMEA Partner Survey, 2025 (South Africa responses) was conducted to give IT SPs and technology vendors a data-backed view of how systems integrators (SIs) across South Africa are evolving their performance, capabilities, and ecosystem partnerships, with a specific focus on:

IT SP performance and growth dynamics, including revenue trajectories, growth bifurcation between leaders and laggards, and the capability factors separating scaling providers from stalled ones
Strategic priorities shaping the next 12–24 months, covering customer success, AI-enabled service delivery, workforce transformation, and the market shifts that SIs view as opportunities versus threats
AI capability and delivery maturity across client-facing and internal use cases, including where SIs are building capability, sequencing investments, and confronting skills gaps
Vendor partnership landscape, mapping which technology vendors SIs partner with, rank as strategic, and view as indispensable, alongside the program benefits and friction points that drive partner loyalty or churn
Cloud maturity, consumption economics, and marketplace engagement, including how SIs monetize proprietary IP, co-sell with ISVs, and scale workloads through hyperscaler marketplaces
Actionable implications for both IT SPs seeking to scale next-gen portfolios and technology vendors seeking to deepen SI partnerships across South Africa

IDC Survey: SMB-Focused Partners in EMEA — Business Models, Customer Demand, and Implications for Partner Strategy

Stuart Wilson, Andreas Storz — Wed, 08 Jul 2026 04:00:00 GMT

This IDC Survey examines SMB-focused partners in EMEA and the SMB customers they serve, using data from IDC’s 2025 EMEA Partner Survey and 2026 Worldwide SMB Survey. It explores how SMB-focused partners build and monetize multimodel, services-led business models within vendor-driven ecosystems.

The analysis connects partner behavior to SMB customer priorities around growth, efficiency, and cost control, and examines how these shape demand for technology and services. Taking an ecosystem view, the report highlights how vendor programs, platforms, and engagement models directly influence how SMB-focused partners go to market and deliver value.

Market Share: Worldwide Cloud Application Deployment Platforms Software Share, 2025

Matthew Flug — Wed, 08 Jul 2026 04:00:00 GMT

This IDC presentation provides worldwide market size estimates and vendor share data for the worldwide cloud application deployment platforms software market in 2025. This presentation includes worldwide revenue, growth rates, and detailed revenue and market share breakdowns for leading vendors. The worldwide cloud application deployment platforms software market reached $23.7 billion in 2025, representing 25.7% year-over-year growth. As organizations scale AI workloads, application platform vendors are extending capabilities beyond traditional deployment tooling by combining compute access, deployment abstraction, AI inference, and developer-facing interfaces and, in some cases, AI hardware. Platform providers are also taking on greater responsibility for compliantly democratizing AI. By managing integrations between foundation models and organizations’ existing data and tools, these platforms are operationalizing AI investments at the enterprise level. Vendors that address infrastructure abstraction, enterprise integration, and secure data access for AI tools are well positioned to capture continued growth in this market.

“The demand for AI applications and agents is forcing humans, organizations, and tools to change. With heightened requirements for data, privacy, security, and abstraction, application platforms are well positioned to play a central role in helping organizations scale the development, deployment, and management of AI applications and agents.” — Matthew Flug, research manager, Intelligent Application Modernization and Deployment Platforms at IDC