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Engineering Intelligence at L&T Technology Services: Production Grade AI Across Engineering, Product, Manufacturing, and Operations

Mukesh Dialani — Wed, 16 Sep 2026 04:00:00 GMT

This IDC Vendor Profile examines what L&T Technology Services' (LTTS') "Engineering Intelligence" (EI) approach means in practice, how LTTS has operationalized it across four strategic pillars and a six-layer architecture, and why this approach is likely to redefine the competitive dynamics of product engineering services offered by LTTS over the next three to five years.

IDC MarketScape: Worldwide Employee Experience — Learning Experience Management 2026 Vendor Assessment

Zachary Chertok, Leonardo Freitas — Wed, 16 Sep 2026 04:00:00 GMT

This IDC study includes analysis of 13 technology providers with large and emerging positions in the LXM, AI coaching, and integrated performative skills markets as referenced from IDC’s Software Tracker. In today’s learning ecosystems, LXM is no longer unidirectional toward driving engagement in prescribed learning tracks from managers to employees. LXM is transforming the learning and development (L&D) environment to be an omnidirectional source of insights. Managing and driving learning experiences now facilitates curated readiness that coalesces employee aptitudes and interests into agglomerated career paths whose journeys through growth milestones are continuously aligned to the capacity of the organization to facilitate them while accounting for its evolving skills needs.

“Learning experience management is evolving as organizations zoom in on skills deficits and leverage skills apart from roles to continuously optimize how employees contribute to outcomes,” says Zachary Chertok, research director for HCM Applications and Agents at IDC. “Advances in LXM are extending in the front end to AI coaching, simulative training, and agentic content curation from institutional knowledge sets. In the back end, insights-driven guidance for content creation and curation is evolving into agentic design, configuration, and behavioral curation as learning environments embed and form the basis for performative value contributions at work.”

Market Share: Worldwide Facility Management Applications Shares, 2025 — Growth Continues as AI Impacts the Market

Brian O'Rourke — Wed, 16 Sep 2026 04:00:00 GMT

This IDC presentation examines the 2025 market shares of the leading vendors in the facility management applications market.

"Facility management applications, which cover both operations and planning, continue to outgrow the broader asset management category of which they are a part. As GenAI and agentic AI advance, automation will expand across work order management, field support, space planning, and lease administration, though humans will remain in the loop for now." — Brian O'Rourke, research manager, AI-Enabled Enterprise Asset Management and Smart Facilities Strategies, IDC

市场份额：中国制造业制造执行系统（MES）软件市场份额，2025：增速换挡，智能驱动

Yanze Du — Wed, 16 Sep 2026 04:00:00 GMT

本IDC研究分析了2025年中国MES市场中领先供应商的市场份额。

研究同时持续跟踪MES软件即服务（SaaS）、八大细分行业MES解决方案两类市场开展统计，明确不同市场的收入统计口径，量化各赛道厂商竞争格局。

IDC中国制造业行业研究高级研究经理杜雁泽表示：“2025年中国MES软件市场同比增长8.3%，在工业软件细分赛道中保持稳健增长，但增速较上年明显回落，市场从高速扩张转向存量深耕。AI正成为重塑竞争格局的长期变量，MES作为生产执行的核心数据底座，正成为各类工业智能体（Agent）调用的基础能力，是否支持命令行接口（CLI）、内置智能体等开放能力成为厂商差异化竞争的关键，推动MES从生产执行工具向智能制造操作系统升级。”

Enterprise IT Highlights from Apple's September Launch Event: A Foldable iPhone and the Official Release of Apple's New Device Management Framework

Phil Hochmuth — Tue, 15 Sep 2026 04:00:00 GMT

Apple, at its much-hyped September 9 event, unveiled its fall hardware lineup, led by the foldable iPhone Duo, as well as new iPhones, Apple Watches, and AirPods. The company also confirmed that iOS 27 will be available on Monday, September 14, 2026, for existing supported iPhones. While the iPhone Duo holds potential for many business use cases, new management frameworks underlying iOS 27 are what enterprise IT teams should be paying attention to, more than any single piece of hardware announced at the event. Significant changes are coming to how Apple devices are managed, secured, and governed, with repercussions across the entire corporate managed-device installed base — from the brand-new foldable to a three-year-old iPhone already in an employee's pocket (the moment IT allows the update through MDM/UEM).

IDC Market Glance: AI-Integrated Workspace, 3Q26

Amy Loomis, Ph.D. — Tue, 15 Sep 2026 04:00:00 GMT

This IDC Market Glance highlights key vendors in the AI-integrated workspace market, showing how agentic AI is reshaping collaboration, content, and business applications. Platform vendors are consolidating the identity, data, and governance layers agents depend on, while organizations increasingly link investment in employee experience to gains in customer experience. Compared with the 3Q25 edition, this year’s document drops the endpoint devices segment, now covered in the companion AI-Enabled Workplace Market Glance, and gives security and governance their own dedicated segments, a signal that the market has moved past treating AI oversight as a feature of other platforms and toward trusted, accountable AI as a competitive requirement in its own right.

IDC MarketScape: Worldwide AI-Enabled Lease Administration Applications 2026 Vendor Assessment

Brian O'Rourke — Tue, 15 Sep 2026 04:00:00 GMT

This IDC study provides a vendor assessment of the worldwide AI-enabled lease administration applications market through the IDC MarketScape model.

Post-pandemic shifts toward shorter, more flexible commercial leases are reshaping lease administration software demands. Emerging trends include AI-driven automated lease abstraction, expanded sublease and lessor-side administration capabilities, and portfolio strategy tools with forecasting and scenario planning. In addition, AI has a growing role across data entry, classification, risk mitigation, and reporting throughout lease administration workflows.

“Leases have changed over the past several years, and lease administration applications are changing as well,” said Brian O’Rourke, research manager, Enterprise Asset Management and Smart Facilities at IDC, “evolving from static recordkeeping to a key component in strategic AI-driven enterprise workflows.”

IDC's 2026 SaaS CSAT Awards

Tue, 15 Sep 2026 04:00:00 GMT

This IDC presentation provides an overview of the results from IDC's SaaS CSAT Awards.This award program recognizes the leading SaaS vendors in each of the 22 application markets, based on the highest customer satisfaction scores received in IDC's SaaS and Agent Path survey.

SaaS Path is a global survey of roughly 2,845 organizations across all geographic regions and company sizes, in which customers are asked to rate their vendor on more than 30 customer satisfaction metrics.

InterSystems' 2026 Analyst Day: Extending the Data Backbone Beyond Healthcare

Stewart Bond, Mutaz Shegewi — Tue, 15 Sep 2026 04:00:00 GMT

This IDC Market Note presents IDC's key takeaways from InterSystems' 2026 Analyst Day, held August 6, 2026, at the company's Boston headquarters. The event covered InterSystems' corporate strategy and financial health, interoperability and AI Hub capabilities, and the start-up investment program and product road map for InterSystems IRIS and the InterSystems Data Backbone, illustrated through customer and partner examples spanning healthcare, transportation, and other industries.

"InterSystems proved at Fenway and beyond that its Data Backbone can carry industries well past healthcare; now it needs an updated go-to-market engine and a few finished features that make this case just as convincing to buyers that have never heard its name," said Stewart Bond, research vice president, Data Intelligence and Integration Software, IDC.

Open Enough to Defend, Open Enough to Attack: The Trade-Off Behind the Open Secure AI Alliance

Alan Webber — Tue, 15 Sep 2026 04:00:00 GMT

This IDC Market Note examines the Open Secure AI Alliance (OSAIA), the NVIDIA-led coalition of 120+ organizations building open tools for AI agent security, and its implications for U.S. and NATO defense, intelligence, and national security agencies and the vendors that serve them. It assesses the procurement, continuity, and dual-use risks the alliance raises and provides guidance for technology suppliers and services providers positioning themselves in this market.

"OSAIA is a credible open alternative to a market that gave defense and intelligence agencies no real choice in AI security architecture. Whether it's actually safer will depend on the governance the alliance still has to build, not on the open-versus-closed argument alone." — Alan Webber, program vice president, National Security, Defense, and Intelligence (D&I) at IDC