rsssoftware

IDC Future Enterprise Awards: Special Award for AI Innovation — Best in AI Everywhere Winner Profile 2025

Deepika Giri, Shashank Nigam, Daeil Chun — Tue, 02 Jun 2026 04:00:00 GMT

This IDC study discusses DANA Indonesia's AI-ready platform, which unifies enterprise data and scalable infrastructure to embed AI across business functions, supported by robust governance and security. Through model as a service (MaaS) and internal education, DANA achieves agile model management, broad AI literacy, and measurable improvements in productivity, costs, and customer service.

"In the race to harness AI, it's not the algorithms alone that set leaders apart; it's the disciplined mastery of enterprise data, talent, and culture that transforms technology into lasting competitive advantage," says Deepika Giri, associate VP, IDC Asia/Pacific.

Industry Market Forecast: Worldwide Retail, 2026

Cristiano Quattrini, Filippo Battaini, Nigel Wallis, Luciano Ramos — Tue, 02 Jun 2026 04:00:00 GMT

This IDC Market Presentation for worldwide retail digital transformation (DX) provides technology suppliers with an overview of worldwide retail spending for digital transformation as well as insights into the market context influencing that spend for 2025–2030.

By looking at the size of the worldwide retail DX market and the fastest-growing use cases, technology vendors can better evaluate:

Areas for investment in products or services development
Sales and marketing campaign prioritization
Market penetration

Used in combination with the other Industry Intelligence documents, this presentation can help digital providers gain competitive advantage across the globe.

"The global retail sector's digital transformation has entered a new phase, marked by the industrialization of AI and its deep integration across core business functions. What began as experimentation with predictive and generative AI is rapidly evolving into scaled, agentic, and autonomous systems that are reshaping decision-making, operations, and customer engagement in real time. Retailers are leveraging these capabilities not only to enhance personalization and demand forecasting but also to orchestrate end-to-end value chains with greater speed and resilience," says Cristiano Quattrini, senior associate advisor, IDC Retail Insights.

OneStream Splash 2026: Finance Agentic Layer and SensibleAI Agents GA Anchor Repositioning as the "AI Operating System for Modern Finance"

Heather Herbst — Tue, 02 Jun 2026 04:00:00 GMT

At Splash 2026 (May 18-20, Orlando), OneStream used its first user conference as a Hg-owned private company to formally reposition from an "enterprise finance management platform" to the "AI operating system for modern Finance," backed by the general availability of SensibleAI Agents natively on the platform and integrated into Microsoft 365, and a new Finance Agentic Layer built on the open Model Context Protocol (MCP) that lets Microsoft 365 Copilot, ChatGPT, Claude, and Gemini query OneStream data under enforced financial logic, role-based permissions, and audit trails. Combined with an expanded multi-year Microsoft Azure and Foundry partnership announced May 15, the moves signal OneStream's bid to be a system of action for Finance AI, while ceding the user interface layer to whichever third-party agent the CFO's team already prefers.

Qualtrics Takes a Considered Step Toward Full-Spectrum Experience Management

Oru Mohiuddin — Tue, 02 Jun 2026 04:00:00 GMT

This IDC study discusses how Qualtrics' $6.75 billion acquisition of Press Ganey Forsta marks a major consolidation in the voice of the customer (VOC) market, expanding Qualtrics' reach into healthcare with proprietary data sets and compliance infrastructure. The combined platform aims to deliver advanced, AI-driven experience management across regulated industries, leveraging unique healthcare data. Buyers should closely monitor integration effectiveness, particularly regarding data unification, regulatory compliance, and AI value delivery, as the deal raises competitive standards but requires ongoing governance for full potential realization.

Red Hat Now Runs RHEL in Three Tracks: Long-Life RHEL, Hardened Images Entry via Hummingbird, and RHEL for NVIDIA for Accelerated Computing

Shahin Hashim — Tue, 02 Jun 2026 04:00:00 GMT

This IDC Market Note discusses Red Hat Summit 2026, where Red Hat introduced a three-track delivery model for Red Hat Enterprise Linux (RHEL): The traditional RHEL with Long-Life Add-On for mission-critical workloads; the Hummingbird and Hardened Images track for rapid, containerized AI and cloud-native development; and RHEL for NVIDIA, aligned with annual accelerator hardware cycles. These tracks share a unified architecture but operate at different velocities, enabling organizations to match Linux cadence to workload needs. Buyers should evaluate and plan for all three tracks as a single, integrated decision.

SiS Technology Showcase 2026 Bangkok: Thailand Channel Pivots to AI-Led, Outcome-Based Distribution

Vinay Gupta — Tue, 02 Jun 2026 04:00:00 GMT

This IDC study examines the most relevant takeaways from the SiS Technology Showcase 2026 in Bangkok, which showed SiS Distribution (Thailand) PCL's strategic pivot to an advisory-led, outcome-based distribution model, driven by shifts in the cloud, AI, security, and sustainable energy markets. The event highlighted the need for partners to move up the value chain, adopt new deployment models, and address emerging threats, positioning SiS as a key enabler of Thailand's technology channel transformation over the next 12–18 months.

The AI Opportunity: Improved Process Value for Sustained Success

Mickey North Rizza — Tue, 02 Jun 2026 04:00:00 GMT

This IDC study discusses how AI offers vast opportunities, transforming organizations quickly. Many misunderstand it, seeing it as a threat rather than a tool for sustained economic value. This IDC perspective uncovers hidden AI opportunities for building sustained value and a successful road map.

"AI is changing businesses overnight, but only when the organization focuses on the process rather than just the outcome. Goals are important, but processes enhanced with AI will forever transform our organizations," says Mickey North Rizza, Group Vice President Enterprise Software and Agents. "Processes enhanced with AI lead to more sustainable success and improved performance."

Agentic AI Expansion of Dell Automation Platform Aims to Transform Infrastructure Operating Models

Mary Johnston Turner — Mon, 01 Jun 2026 04:00:00 GMT

During Dell Technologies World 2026, the company announced a significant, AI-fueled expansion of the Dell Automation Platform, including the release of a unified natural language user interface and the launch of an agentic AI operations layer. These new capabilities are paired with the full integration of existing Dell AIOps observability solutions to provideIT operations teams with a unified environment to manage across the Dell infrastructure stack, via blueprint-driven automated provisioning and predictive, event-driven day two operations. The enhanced Dell Automation Platform is initially targeted at simplifying the management for validated outcomes, such as Dell Private Cloud and Dell Distributed Private Cloud (formerly NativeEdge), as well as Dell PowerStore operations, with plans to extend support in the future to Dell AI Factory.

Blue Yonder ICON 2026: Where Supply Chain Performance and Sustainability Converge

Amy Cravens — Mon, 01 Jun 2026 04:00:00 GMT

Blue Yonder's annual ICON customer conference, held May 18–19, 2026, in San Diego, put autonomous supply chain intelligence squarely at the intersection of operational performance and sustainability. Across keynotes, press releases, and customer award announcements, a consistent theme emerged: The same AI-driven capabilities that improve forecast accuracy, reduce waste, and optimize logistics also deliver measurable environmental outcomes.

This IDC Link examines what ICON 2026 revealed about Blue Yonder's direction and how the company's expanding platform supports sustainability through four lenses: logistics and emissions, sustainable procurement, inventory management, and returns and circularity.

Honeycomb O11yCon and Innovation Week 2026: Agent Timeline, Canvas, and the Move Toward Validation

Shannon Kalvar — Mon, 01 Jun 2026 04:00:00 GMT

At its O11yCon on May 20–21 in San Francisco, and during the preceding Innovation Week (May 12–14, virtual), Honeycomb.io introduced Agent Timeline, a trace view for AI agent behavior organized by conversation ID, a rebuilt Canvas investigation surface incorporating Canvas Agent and Canvas Skills, and an Amazon Bedrock AgentCore integration that surfaces Bedrock agent telemetry in Agent Timeline. The announcements extend Honeycomb's observability platform with capabilities designed for non-deterministic, multi-hop agent workflows. In her O11yCon opening remarks, Cofounder and CEO Christine Yen positioned the platform's evolution as a shift in emphasis from remediation toward validation against described operational intent.