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Pacific Office Automation Celebrates Major Milestones, Eyes Continued Growth and Expansion In 2026

Robert Palmer, Keith Kmetz — Mon, 26 Jan 2026 05:00:00 GMT

Pacific Office Automation (POA) convened its 2026 Annual Business Meeting with a clear message: the company is entering its 50th year with a renewed commitment to empowering its people, evolving its business, and elevating customer experience. Against a backdrop of industry transformation, economic headwinds, and rapid technological change, POA's leadership delivered a candid assessment of the past year, celebrated operational and financial milestones, and set ambitious goals for the future. The meeting showcased POA's core values, strategic priorities, and the critical role that partnerships will play in driving sustained growth and market leadership.

IDC ServiceScape: U.S. Midmarket Salesforce Implementation Services 2025–2026

Jason Bremner, Sreenivas Duvvuri Venkata — Fri, 23 Jan 2026 05:00:00 GMT

This IDC ServiceScape offers a comprehensive guide on the key functionalities of Salesforce implementation services, featuring services from Acxiom, Argano, Astound Digital, Brillio, Cloud for Good, Coastal, Grazitti Interactive, Jade Global, Mastek, Mphasis Silverline, Perficient, TELUS Digital, UST, and West Monroe. The status of each service capability is categorized as fully supported, partially supported, partner-provided, road map, or not supported; this enables technology purchasers to quickly identify which vendors align with their changing requirements.

Konica Minolta High Velocity Dealer Summit: Charting a Course to Market Leadership

Robert Palmer — Fri, 23 Jan 2026 05:00:00 GMT

During its 2026 High Velocity Dealer Summit, held January 12–14 in Palm Beach, Florida, Konica Minolta brought together key executives and representatives from approximately 60 dealers. The event provided a platform for the company to highlight a strategic pivot at a time when the print and imaging industry continues to face contraction, economic volatility, and evolving customer demands. Rather than focusing on defensive measures and cost management, Konica Minolta's leadership made it clear that the company is moving toward proactive, AI-enabled growth, with new operational models, product innovations, and channel programs designed to capture market share, drive service revenue, and enable dealer resilience.

DayOneが国内初のデータセンター建設を開始：国内の事業者データセンター新設動向、2025年12月時点のアップデート

Mimei Ito — Thu, 22 Jan 2026 05:00:00 GMT

本調査レポートは、DayOneによる国内データセンター新設の概要を述べると共に、国内における事業者データセンター（DC）の今後の開設動向（2025年12月23日時点）を基に、DCサービス市場のビジネス機会を分析している。

IT Services Priorities of Organizations in Türkiye

Eren Eser — Thu, 22 Jan 2026 05:00:00 GMT

This IDC Survey is based on an August 2025 study conducted in Türkiye, analyzing key insights from IDC’s EMEA IT Services Survey. It explores the strategic priorities of Turkish organizations, covering topics such as:

Digital revenue and offerings
Modernization and transformation initiatives
AI/generative AI and technology adoption
External IT services spending trends
Drivers of IT services increase/decrease
IT provider selection criteria
Outcomes from IT strategic initiatives
Application modernization focus and challenges
Measuring value from IT engagements

IDC FutureScape: Worldwide Services 2026 Predictions — Asia/Pacific (Excluding Japan) Implications

Pushkaraksh Shanbhag — Wed, 21 Jan 2026 05:00:00 GMT

This study provides IDC's top 10 predictions for worldwide services for Asia/Pacific (excluding Japan) (APEJ) for the next five years (2026–2030). This year's predictions for APEJ are heavily influenced by the impact agentic AI adoption is expected to have on the services ecosystem and enterprise expectations of IT services providers.

"As the Asia/Pacific market experiences a turbulent confluence of technological, financial, geopolitical, and workforce challenges, the emergence of the agentic era offers enterprises a transformative pathway to overcome these constraints while accelerating their innovation and modernization agendas," says Pushkaraksh Shanbhag, associate research director, Asia/Pacific Cloud and IT Services, IDC.

IDC FutureScape: Worldwide Services 2026 Predictions — Asia/Pacific Implications: Positioning for Success — Opportunities for Tech Sales and Marketing Leaders

Pushkaraksh Shanbhag — Wed, 21 Jan 2026 05:00:00 GMT

This IDC study is an accompanying piece to the main FutureScape 2026 presentation of the same topic. It provides specific recommendations for two key tech vendor personas, tech sales leaders and tech marketing leaders. Please refer to IDC FutureScape: Worldwide Services 2026 Predictions — Asia/Pacific (Excluding Japan) Implications for more details.

What Is the Sweet Spot in Promoting IT Consulting Service Offerings for Market Reach?

Jason Bremner — Wed, 21 Jan 2026 05:00:00 GMT

This IDC Survey Spotlight examines which IT consulting services service providers should promote to achieve maximum reach in attracting the most unique customers. It applies total unduplicated reach and frequency (TURF) analysis to a question in IDC's Worldwide IT Professional Services Survey, where respondents were asked which common IT consulting services they used in the past two years. The survey leverages responses from 827 IT and business executives from North America, Asia/Pacific, and Western Europe, across industries. The survey was fielded in July 2025. In this IDC Survey Spotlight, the TURF analysis looked at which combination of three offerings providers should promote to appeal to the broadest market reach possible.

EY Neurosymbolic Growth Platforms: An Early Example of Platform-Enabled Strategy Services

Erin Hichman, Lars Goransson — Tue, 20 Jan 2026 05:00:00 GMT

This IDC Market Note discusses EY Neurosymbolic Growth Platforms (EYGP), which is an AI-powered "growth operating system" that leverages neurosymbolic AI to unify data and deliver explainable, rule-based recommendations for strategic enterprise decisions. Positioned as an early example of platform-enabled strategy services, EYGP targets growth-focused use cases and marks a shift toward productized, outcome-driven offerings in many industry verticals. While promising, its adoption is nascent, and buyers should carefully assess platform integration, governance, and commercial models.

Hardcopy Vendor Financials, 3Q25: Vendors Adjust to Soft Economy and U.S. Tariffs

Geoffrey Wilbur, Abhyuday Jampu — Tue, 20 Jan 2026 05:00:00 GMT

This IDC Market Perspective contains excerpts from public financial disclosures by leading hardcopy vendors and details the impact of inflation, economic uncertainty, and other issues facing hardcopy vendors on performance and forecasts.

"In the third quarter, business and consumer confidence remained soft in the face of weak global economic factors, but hardcopy vendors were able to maintain steady sales numbers while navigating an uncertain economic environment. As the U.S. tariff situation evolved, vendors addressed it with a mix of price increases and cost reductions. The market is expected to remain challenging into at least mid-2026." — Geoffrey Wilbur, research manager, Imaging, Printing, and Document Solutions at IDC