rssservices https://my.idc.com/rss/2809.do IDC RSS alerts AI Knowledge Orchestration Tools and the Services Provider https://my.idc.com/getdoc.jsp?containerId=EUR152868225&utm_medium=rss_feed&utm_source=alert&utm_campaign=rss_syndication <P>This IDC Market Perspective analyzes the use of AI knowledge orchestration tools by service providers in Europe. It discusses ideas for how the use of such tools can potentially change and accelerate the evolution of roles within service provider organizations.</P><P>"AI orchestration tools in service providers are not just enablers of efficiency; they can become catalysts for role evolution, empowering staff to deliver strategic value in client engagements," said Matthew Wilkins, research director for European Services, IDC.</P> Market Perspective Sat, 22 Nov 2025 05:00:00 GMT Matthew Wilkins Asia/Pacific (Excluding Japan) Datacenter Deployment Model and Spend Forecast, 2025–2029 https://my.idc.com/getdoc.jsp?containerId=AP52286625&utm_medium=rss_feed&utm_source=alert&utm_campaign=rss_syndication <P>In summary, the APEJ datacenter market is entering a period of exponential and transformative growth, driven by cloud, AI, and digital services. Although the growth prospects are exceptional, the sector faces mounting pressure to address energy consumption and carbon emissions. Technology suppliers must prioritize sustainability, invest in next-generation infrastructure, and collaborate with ecosystem partners to capture emerging opportunities. The ability to deliver scalable, energy-efficient solutions that meet evolving customer and regulatory demands will be the key to success in this dynamic and rapidly expanding market.</P><P>"The APEJ datacenter market is rapidly evolving with cloud and AI driving growth, but rising energy use and emissions demand urgent action. Technology suppliers must focus on sustainability and scalable, efficient infrastructure to stay competitive," says Mikhail Jaura, senior research analyst on cloud and datacenter services, IDC Asia/Pacific.</P> Market Forecast Sat, 22 Nov 2025 05:00:00 GMT Mikhail Jaura, Dr. William Lee Epson Looks to Leasing Solutions to Drive Its Circular Economy Strategy https://my.idc.com/getdoc.jsp?containerId=EUR153919225&utm_medium=rss_feed&utm_source=alert&utm_campaign=rss_syndication <P>This IDC Market Note summarizes Epson's announcement of a European partnership with BNP Paribas Leasing Solutions as part of its circular economy strategy to deliver refurbished devices.</P> Market Note Sat, 22 Nov 2025 05:00:00 GMT Phil Sargeant, Sharon McNee Market Analysis Perspective: UAE Hosting Services, 2025 https://my.idc.com/getdoc.jsp?containerId=META53599425&utm_medium=rss_feed&utm_source=alert&utm_campaign=rss_syndication <P>This IDC Market Analysis Perspective (MAP) provides an overview of the UAE hosting services market and evaluates the impact of current and future enterprise demand trends. The report provides insights into trends affecting service adoption, the competitive landscape, and customer needs. It offers guidance for hosting service providers that seek to address customer needs and gain a competitive edge.</P> Market Analysis Perspective Sat, 22 Nov 2025 05:00:00 GMT Derrick Chikanga Market Analysis Perspective: Worldwide Systems Integration Services, 2025 https://my.idc.com/getdoc.jsp?containerId=US53288525&utm_medium=rss_feed&utm_source=alert&utm_campaign=rss_syndication <P>This IDC Market Analysis Perspective provides insight into the current and future state of the worldwide systems integration services market. It includes an overview of the current market landscape, a technology buyer perspective, a market outlook, and IDC's advice for technology suppliers in this market.</P> Market Analysis Perspective Sat, 22 Nov 2025 05:00:00 GMT Jason Bremner 中国AI老师智能体技术评估,2025 https://my.idc.com/getdoc.jsp?containerId=CHC52877425&utm_medium=rss_feed&utm_source=alert&utm_campaign=rss_syndication <P>本报告对中国AI老师智能体及教学场景解决方案技术供应商展开系统技术评估,核心聚焦厂商在业务适配能力、技术研发实力、功能落地效果、服务支撑水平四大领域的综合表现。研究通过厂商访谈、产品实测、用户调研(覆盖学校、教师、学生及教育机构)等多维度手段,结合教育测量学原理与AI技术评估标准,全面呈现当前AI老师智能体的技术成熟度、场景渗透特征及市场竞争格局,同时探讨行业发展痛点、未来演进趋势,并为技术供应商提供战略方向建议,助力市场参与者清晰把握行业机遇与挑战,推动AI技术与教育场景的深度融合。</P><P>“自2023年生成式AI技术爆发以来,AI老师智能体已从技术概念快速落地为教育场景的核心赋能工具,其通过多模态感知、任务规划、工具调用、动态记忆构建的‘感知-决策-执行-迭代’闭环机制,正推动教育从‘规模化覆盖’向‘精准化供给’转型,部分实践已验证其在提升学习效率、缓解师资不均方面的显著价值。当前,政策支持与需求升级为行业提供了强劲动力,但数据安全、算法公平、技术与教学脱节等挑战仍需突破。未来,只有坚守‘技术服务教育本质’的原则,在差异化技术研发、生态协同与合规伦理间找到平衡,才能真正推动AI老师智能体成为教育公平与质量提升的关键力量,实现‘因材施教’从理想走向常态。”——IDC中国高级分析师程鸿宇表示。</P> Technology Assessment Thu, 20 Nov 2025 05:00:00 GMT Hongyu Cheng IDC MarketScape: European Human-First Digital Workplace Services 2025 Vendor Assessment https://my.idc.com/getdoc.jsp?containerId=EUR153005325&utm_medium=rss_feed&utm_source=alert&utm_campaign=rss_syndication <P>This IDC MarketScape evaluates 15 IT service providers that deliver digital workplace services throughout Europe. It relies on an extensive framework and criteria that evaluate providers against factors most likely to drive success in the European DWS market, focusing on a human-first approach in both the short and long terms.</P><P>"Blending human ingenuity with AI doesn't just create efficiency — it unlocks possibilities neither could achieve alone. Organizations that embrace human-centric digital workplace services consistently outperform their peers, unleashing greater creativity, agency, and productivity. The real opportunity isn't replacing people with machines, but empowering them through technology. By augmenting human capabilities, vendors can drive adaptability and resilience that ensure long-lasting and superior results for their customers," said Meike Escherich, associate research director, IDC's AI-enabled Future of Work, EMEA.</P> IDC MarketScape Wed, 19 Nov 2025 05:00:00 GMT Meike Escherich IDC MarketScape: Worldwide Mainframe Modernization Infrastructure Solutions 2025–2026 Vendor Assessment https://my.idc.com/getdoc.jsp?containerId=US52975425&utm_medium=rss_feed&utm_source=alert&utm_campaign=rss_syndication <P>This IDC study evaluates seven worldwide mainframe modernization infrastructure service providers that focus on assisting enterprises in sustaining, updating, and extending their IBM Z mainframe resources. While it offers details on each vendor's capabilities, it is not meant to be a buyer's guide. Instead, this evaluation is intended to help IT buyers narrow down candidates that fit their specific needs as they prepare to take advantage of new mainframe AI capabilities and look to improve and sustain overall mainframe infrastructure performance, cost, and operations to support mission-critical business workloads.</P><P>"While many service providers stand ready to help enterprise customers migrate off mainframes, the set of vendors proactively investing in capabilities to facilitate ongoing mainframe infrastructure modernization is more limited," explains Mary Johnston Turner, research vice president, IDC's Digital Infrastructure Strategies. "This IDC MarketScape is designed to provide organizations with long-term, strategic commitments to mainframe infrastructure to find service provider partners that best match their organizational needs — whether they are seeking project-based support or long-term managed services or mainframe-as-a-service solutions." </P> IDC MarketScape Wed, 19 Nov 2025 05:00:00 GMT Mary Johnston Turner ADP Innovation Day 2025: Bold Growth, Product Fulfillment, and Client-Driven Success Toward an AI-Enabled Future https://my.idc.com/getdoc.jsp?containerId=lcUS53869025&utm_medium=rss_feed&utm_source=alert&utm_campaign=rss_syndication <P>ADP hosted industry analysts and partners/advisors in New York City on September 3, 2025, for its ADP Innovation Day. During the event, ADP provided an update on its global product and service lines as well as a summary of growth and direction of the company. Key announcements from the event centered on ADP's vision for an AI-infused and -partnered future resting on the foundation of the company's dual commitment to product and service delivery models. </P> IDC Link Tue, 18 Nov 2025 05:00:00 GMT Zachary Chertok Celiveo 365: A Path from Secure Print Management to AI Cloud Intelligent Document Processing https://my.idc.com/getdoc.jsp?containerId=EUR153903625&utm_medium=rss_feed&utm_source=alert&utm_campaign=rss_syndication <P>This IDC Vendor Profile covers Celiveo, a long-standing entrant in the print management software market that has achieved longevity and prominence among OEMs and end users. It examines Celiveo through a modern lens, covering how the company meets the most common challenges in the modern print management segment and how it harnesses the power of AI. </P><P>Celiveo has been seen in the past as an engineering company. However, its focus is now firmly fixed on AI-powered cloud document management capabilities as well as the business benefits of AI technology and the associated ROI opportunities. </P> Vendor Profile Tue, 18 Nov 2025 05:00:00 GMT Tim Greene, Sharon McNee, Geoffrey Wilbur