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IDC MarketScape: Worldwide Digital Fax 2026 Vendor Assessment

Evan Hardie, Geoffrey Wilbur — Fri, 25 Sep 2026 04:00:00 GMT

This IDC study assesses vendor activities in the ongoing fax market transition from analog to digital. This study uses the IDC MarketScape model to assess multiple quantitative and qualitative criteria that can be used to evaluate a vendor's offerings and position in the marketplace. The evaluation is based on a standardized set of parameters, which IDC uses to produce a comprehensive assessment of digital fax vendors.

"As the fax market continues to evolve alongside the broader shift toward AI-driven document intelligence, vendors have made significant progress moving fax beyond a standalone, legacy channel into a broader layer of secure, agentic AI–enabled workflow automation," said Evan Hardie, senior director, IDC's Imaging, Printing and Document Solutions research. "The benefits of implementing a digital fax infrastructure to safely and securely distribute important business information remain numerous, and continue to carry significant bottom-line financial and operational impact. At the same time, buyers should look closely at ownership stability and depth of security certification, given the wave of consolidation, leadership transitions, and acquisitions reshaping the vendor landscape. Any one of the vendors analyzed in this IDC MarketScape could still help an organization effectively make the transition and begin to reap the benefits of such a move, provided that the vendor's road map and organizational footing align with the buyer's long-term needs."

Building Digital Twins for Decision and Scenario Modeling

Robert Multhaup — Thu, 24 Sep 2026 04:00:00 GMT

This IDC Perspective notes that an advanced group of organizations is building digital twins to help respond to complex business events, where the twin can accelerate decision velocity, objective realization, decision scalability, and continued learning to improve its decision quality. But all of this decision-making activity must be fully monitored and controlled by humans, and this required cultural change can prove more difficult than automating the actual digital twin technology itself.

As Robert Multhaup, adjunct research advisor for IDC's IT Executive Programs (IEP), says, "Big companies are beginning to implement digital twin solutions with a decision-centric approach that exploits the ability of causal AI models to be trained on a chain of reasoning to make decisions. But the bigger question is: Can organizations rework their decision-making operating model to support both synthetic actors and humans working together as a frictionless, high-speed digital twin?"

IDC Survey Spotlight: Which Edge Deployment Locations Are Leading the Shift from Evaluation to Production?

Olga Yashkova — Thu, 24 Sep 2026 04:00:00 GMT

This IDC Survey Spotlight examines the leading edge deployment locations for enterprises, drawing on IDC's August 2026 Edge View Survey (n = 650). Respondents represent organizations with 500+ employees that are currently using at least one form of edge computing. They are director-level or above decision-makers across IT, line of business, and operations who are knowledgeable about their organization's edge infrastructure and strategy.

The survey covers edge computing strategy, drivers, industry-specific use cases, partner ecosystem, deployment challenges, and spending, including colocation-specific edge data points.

"Edge colocation has quickly become the venue of choice for enterprises moving from evaluation to production, backed by interconnection ecosystems and operational maturity that other venue types have yet to match," said Olga Yashkova, research manager, Hosting and Colocation program at IDC.

IDC MarketScape: Worldwide Digital Workplace Services 2026 Vendor Assessment

Pushkaraksh Shanbhag — Wed, 23 Sep 2026 04:00:00 GMT

This IDC study represents a vendor assessment of providers offering digital workplace services (DWS) through the IDC MarketScape model. The assessment reviews both quantitative and qualitative characteristics that define current market demand and expected buyer needs across the DWS market. The evaluation is based on a comprehensive and rigorous framework that assesses vendors relative to defined criteria. The framework highlights the key factors expected to matter most for success in the DWS market, both in the short and long term.

"Digital workplace vendors have moved agentic AI from pilot to production faster than they have moved AI governance from concept to codified practice. Buyers should treat a provider's ability to govern AI in live operation as seriously as its ability to deploy it," says Pushkaraksh Shanbhag, senior research director, Worldwide Services, IDC.

Market Share: Worldwide Datacenter Colocation Services Shares, 2025 — Committed Power Became Billed Capacity

Olga Yashkova — Tue, 22 Sep 2026 04:00:00 GMT

This IDC study examines the 2025 market shares of the leading vendors in the datacenter colocation services market.

The market reached $61.0 billion in 2025, growing 8.2% year over year. Growth in 2025 followed available capacity rather than established position: providers that brought power online ahead of demand captured an outsized share, opening the field to broader, more organic gains across the market. Where providers had contracted power ahead of demand, revenue followed.

"The colocation market has moved past a simple growth story. Providers are racing to secure power and land for AI-dense workloads, while edge deployments proliferate to meet latency requirements, making energy strategy, not just square footage, the new competitive battleground," said Olga Yashkova, research manager, Worldwide Digital and Datacenter Infrastructure at IDC.

华为全联接大会2026：AI规模化应用重塑ICT服务需求

Kai Cui, Thomas Zhou — Mon, 21 Sep 2026 04:00:00 GMT

IDC MarketScape: Japan Datacenter Facilities Services 2026 Vendor Assessment

Mimei Ito — Sun, 20 Sep 2026 04:00:00 GMT

本調査レポートは、国内データセンター（DC）ファシリティサービス市場における主要ベンダーを対象として、IDC MarketScapeモデルを用いて「戦略」および「能力」の評価を行い、その分析結果をまとめたものである。また、ITバイヤーが、データセンターファシリティサービスを選定する際に留意すべき事項を提示している。

「今後3～5年でこの市場の優劣を決めるのは、DCキャパシティの規模そのものではなく、電力確保に向けた実行力である。電力会社との早期の協議や送配電設備投資への関与を通じて、迅速かつ確実にキャパシティを供給できる事業者が、ハイパースケール需要を取り込んでいくであろう」と、IDC Japan、Software, Services, and IT Spendingのリサーチマネージャーである伊藤未明は指摘する。

Market Analysis Perspective: Worldwide Systems Integration Services, 2026

Jason Bremner — Fri, 18 Sep 2026 04:00:00 GMT

This IDC Market Analysis Perspective provides insight into the current and future state of the systems integration (SI) services market. It includes an overview of the current market landscape, a technology buyer perspective, a market outlook, and IDC's advice for technology suppliers/service providers.

"The systems integration services market is entering a new wave of IT professional services spending, driven by the implementation of enterprise AI. Agentic AI will expand the worldwide professional services market in the low-to-mid single digits, with the systems integration market reaching $215 billion by 2030. While annual growth may be more modest than the peak growth years in the ERP and cloud implementation waves between 2000 and 2025, the structural demand for professional services will fuel market growth, not contraction through 2030 and beyond," says Jason Bremner, Research vice president, IT Consulting and Systems Integration Services.

Market Share: Worldwide and U.S. Managed Print and Document Services and Basic Print Services Shares, 2025

Robert Palmer — Fri, 18 Sep 2026 04:00:00 GMT

This IDC presentation examines the 2025 market shares of the leading vendors in the Managed Print and Document Services and Basic Print Services market.

The contractual print and document services market declined in 2025 as organizations grappled with geopolitical conflict, lingering trade tensions, and tightening financial conditions. As has been the case over the past few years, the market for basic print services (BPS) continues to give ground to MPDS as businesses gain experience with contractual print services and advance in print and document maturity. In 2025, BPS revenue dipped 4%, while MPS revenue was essentially flat year-over-year.

"Balancing print modernization with tightening budgets is one of the toughest calls IT leaders face today, as economic headwinds and geopolitical uncertainty force a harder look at every technology investment. Organizations can no longer justify upgrading print infrastructure for its own sake. The business case hinges on demonstrating measurable cost savings, reducing security risks, meeting security compliance and sustainability objectives, and driving operational efficiency," says Robert Palmer, Research Vice President, Imaging, Printing, and Document Solutions.

The Ninth Annual KPMG Tech and Innovation Symposium — The AI Reckoning Gets Real: Sovereignty, Trust, and the Shift from Use Cases to Transformations

Bill Latshaw — Fri, 18 Sep 2026 04:00:00 GMT

This IDC Market Perspective synthesizes the cross-cutting themes of the Ninth Annual KPMG Tech and Innovation Symposium, where the enterprise AI conversation moved past adoption questions into the harder work of building, securing, powering, and governing AI at scale. Sovereignty, token economics, agent trust, energy limits, and workforce design surfaced repeatedly as connected capital allocation decisions rather than separate IT initiatives. The document gives technology leaders clear decision-making evidence on what has changed, why it matters now, and where to focus next.

“Enterprises spent two years proving AI works. The next two are about proving it scales, and that means confronting power, silicon, and trust as one problem. Navigate those choices together, and you gain an edge; treat them separately, and you inherit exposure,” says Bill Latshaw, research director, Worldwide Business Consulting Services, IDC.