rssservices https://my.idc.com/rss/2809.do IDC RSS alerts BCG EDGE 2025 in Vienna — Navigating Disruption, Innovation, and the Future of Global Trade https://my.idc.com/getdoc.jsp?containerId=US53637224&utm_medium=rss_feed&utm_source=alert&utm_campaign=rss_syndication <P>This IDC Perspective discusses the BCG EDGE 2025 event in Vienna that showed the depth and breadth of BCG's capabilities while highlighting the urgent need for Europe to adapt to geopolitical and technological disruptions in global trade. Key themes included strategic collaboration to bridge the tech gap with the United States, AI integration for competitive advantage, and sustainability as a growth imperative. The event emphasized cross-border partnerships, innovation ecosystems, and circular business models to foster resilience and capture new markets, urging European leaders to balance growth with environmental responsibility and strategic autonomy.</P><P>"BCG EDGE provided a viewpoint into how Europe's tech renaissance hinges on strategic collaboration, policy reform, and embracing AI for resilience amid global trade disruptions and sustainability challenges. Time spent with BCG Partners, topic owners, and tool partners in the EDGE conference cemented the feeling that BCG continuously informs its approach with insight, solid data, strategy, and curiosity to test out its assumptions." — Bill Latshaw, research director, Worldwide Business Consulting Services, IDC</P> IDC Perspective Mon, 07 Jul 2025 04:00:00 GMT Dan Versace, Bill Latshaw Industry Market Trends: Americas Utilities, 2025 https://my.idc.com/getdoc.jsp?containerId=US52182425&utm_medium=rss_feed&utm_source=alert&utm_campaign=rss_syndication <P>This IDC Market Presentation aims to provide technology suppliers with an overview of the key business trends shaping the utilities value chain in 2025. It offers a foundation of industry knowledge to:</P><UL><LI>Develop a compelling narrative that resonates with Americas utility organizations</LI><LI>Align product and service offerings to Americas utility organizations' priorities</LI><LI>Show utility clients how technology implementation contributes toward the achievement of their goals</LI><LI>Design short-, medium-, and long-term approaches to working with Americas utility clients</LI></UL><P>Technology provider executives in marketing, sales, product strategy, market intelligence, and channel management can leverage insights from this document as a starting point to organize their activities.</P><P>"The utilities sector in America is rapidly evolving, driven by several key technology and software trends. The most prominent trends include the rise in artificial intelligence, the continuation of grid modernization, cybertechnology and operational technology security, renewable and distributed energy resource deployment, and the focus on customer experience," says John Villali, senior research director, IDC Energy Insights.</P> Market Presentation Mon, 07 Jul 2025 04:00:00 GMT John Villali, Heriberto Roman, Nigel Wallis Worldwide and U.S. Managed Print and Document Services and Basic Print Services Forecast, 2025–2029 https://my.idc.com/getdoc.jsp?containerId=US52811525&utm_medium=rss_feed&utm_source=alert&utm_campaign=rss_syndication <P>This IDC presentation provides our 2025–2029 forecast for the managed print and document services (MPDS) and basic print services (BPS) market. Total worldwide MPDS/BPS market revenue declined 2.0% in 2024. Although BPS revenue dropped noticeably in 2024 (-3.4%), MPDS market revenue was essentially flat. The market for contractual print and document services is expected to demonstrate flat to declining revenue, with growth in the SMB sector offset by a corresponding decline in the enterprise sector.</P><P>"The MPDS market continues to show stability in the face of challenging market conditions," says Robert Palmer, research vice president for IDC's Imaging, Printing, and Document Solutions group. "Economic and geopolitical uncertainty combined with an ongoing secular decline in the demand for print creates challenges and opportunity, as businesses will continue to look for ways to reduce operational costs by optimizing and modernizing the print environment."</P> Market Presentation Mon, 07 Jul 2025 04:00:00 GMT Robert Palmer Worldwide and U.S. Managed Print and Document Services and Basic Print Services Market Shares, 2024: Modernization Fuels New Opportunities https://my.idc.com/getdoc.jsp?containerId=US52811625&utm_medium=rss_feed&utm_source=alert&utm_campaign=rss_syndication <P>This IDC presentation provides worldwide and U.S. market share data for the managed print and document services and basic print services markets for calendar years 2023 and 2024. This document updates <I>Worldwide and U.S. Managed Print and Document Services and Basic Print Services Market Shares, 2023: Market Stabilizes as Revenue Mix Continues to Shift</I> (IDC #<B><A href="/getdoc.jsp?containerId=US51495624">US51495624</A></B>, July 2024) with actual data for 2024. </P><P>“Managing the complexity of the print and document environment is challenging in today’s hybrid working environment as businesses struggle to bridge the gap between paper and digital,” says Robert Palmer, research vice president, IDC’s Imaging, Printing, and Document Solutions. “Increased emphasis on data security and privacy combined with the needs to automate workflows and modernize print infrastructure will continue to drive innovation in the market for managed print and document services.”</P> Market Presentation Mon, 07 Jul 2025 04:00:00 GMT Robert Palmer India’s Domestic IT Services Market Grows 7.2% in 2024, Fueled by Digital Transformation and GenAI Adoption https://my.idc.com/getdoc.jsp?containerId=prAP53657925&utm_medium=rss_feed&utm_source=alert&utm_campaign=rss_syndication INDIA, 01 July 2025 – India‘s domestic IT & Business Services market reached USD 16.5 billion in 2024, growing 6.9% year-over-year (YoY), down slightly compared to 7.3% in 2023, according to the International Data Corporation's (IDC ) Worldwide Semi-annual Services Tracker . The continuing moderation in growth rate is due to the prevailing volatile macroeconomic conditions. Tracker Press Release Tue, 01 Jul 2025 04:00:00 GMT Asia/Pacific Services Forecast, 2025-2029 https://my.idc.com/getdoc.jsp?containerId=AP53571225&utm_medium=rss_feed&utm_source=alert&utm_campaign=rss_syndication <P>This IDC study provides the five-year forecast for the services market and delivers insight into the drivers and inhibitors of growth.</P><P>"The IT services market in Asia/Pacific registered a modest growth rate amidst the impact of macroeconomic uncertainties globally and slower growth in key markets. Buyers continue to take a measured approach to IT spending, with the spotlight now on preparing the organization’s IT architecture to capture the AI momentum."</P> Market Presentation Mon, 30 Jun 2025 04:00:00 GMT Rijo George Thomas Canadian Managed IT Services Forecast, 2025-2029 https://my.idc.com/getdoc.jsp?containerId=CA52254225&utm_medium=rss_feed&utm_source=alert&utm_campaign=rss_syndication <P>This IDC presentation provides the five-year forecast for the managed IT services market and delivers insight into the drivers and inhibitors of growth.</P><P>"The Canadian managed IT services market is expected to continue growing consistently over 2029. Canadian organizations are preparing for greater use of AI across the organization, with security, cloud migration, and datacenter infrastructure among the top areas contributing to IT spending growth in 2025." — Sreenivas Duvvuri Venkata, research analyst, Services as IDC</P> Market Presentation Mon, 30 Jun 2025 04:00:00 GMT Sreenivas Duvvuri Venkata Customer Care Business Process Services Survey Reveals Enterprises' Vendor Selection Criteria https://my.idc.com/getdoc.jsp?containerId=US53636125&utm_medium=rss_feed&utm_source=alert&utm_campaign=rss_syndication <P>This IDC Survey Spotlight provides insights from a recent IDC <I>Worldwide Services Path Survey.</I> Customer care/support business process services (BPS) buyers reveal their vendor selection criteria.</P> Tech Buyer Survey Spotlight Mon, 30 Jun 2025 04:00:00 GMT Raymond Pucci End-User Perception of Cloud-Native Application Development Vendors in the Middle East and Africa: 2025 https://my.idc.com/getdoc.jsp?containerId=META53574825&utm_medium=rss_feed&utm_source=alert&utm_campaign=rss_syndication <P>This IDC Survey analyzes the evolving landscape of modern software development and delivery platforms in the Middle East and Africa (MEA), as cloud-native application development is rapidly reshaping software creation and delivery in the region. It focuses on key characteristics and features that influence organizational preferences and identifies prioritized tools for enhancing developer efficiency, examines current tool consumption, and forecasts future changes in tool usage. This report also assesses organizational preferences for generative AI partnerships in cloud-native application development, highlighting how AI transforms development processes. Furthermore, it delves into the primary technology and platform vendors organizations leverage as key partners. Insights presented are based on the results of IDC's <I>Application Development and Delivery Survey</I>, conducted in August 2024.</P> IDC Survey Mon, 30 Jun 2025 04:00:00 GMT George Ayad, Jebin George Fossil Fuel Lock-In: How Base-of-the-Pyramid Regions Can Be the Next Big Opportunity for Sustainability Services https://my.idc.com/getdoc.jsp?containerId=US53576724&utm_medium=rss_feed&utm_source=alert&utm_campaign=rss_syndication <P>This IDC Market Perspective discusses developing countries' critical need to avoid fossil fuel lock-in by prioritizing renewable energy infrastructure. It highlights the systemic challenges and risks associated with fossil fuel dependency and outlines strategies for emerging economies to leapfrog to renewables. The document emphasizes the role of international climate finance, private investment, and professional services in facilitating this transition, focusing on strategic planning, capacity building, and policy advisory to support sustainable and equitable energy systems.</P><P>"Unlock the potential of emerging economies by avoiding fossil fuel lock-in. Discover how prioritizing renewables can drive resilient growth, align with global climate goals, and create new market opportunities for professional services in a $15 billion industry by 2032." — Dan Versace, research analyst, Environmental, Social, and Governance (ESG) Business Services at IDC</P> Market Perspective Mon, 30 Jun 2025 04:00:00 GMT Dan Versace