rssservices https://my.idc.com/rss/2809.do IDC RSS alerts Canadian Datacenter Infrastructure Market Snapshot, 3Q25 https://my.idc.com/getdoc.jsp?containerId=CA53780725&utm_medium=rss_feed&utm_source=alert&utm_campaign=rss_syndication <P>This IDC Market Presentation examines the year-over-year changes in the overall datacenter infrastructure ecosystem during the third calendar quarter of 2025 — notably servers, storage, and networking equipment. It also provides competitive positioning in the form of revenue market share for key named vendors in each of those submarkets.</P> Market Presentation Wed, 17 Dec 2025 05:00:00 GMT Henry Arzumanian, Dave Pearson IDC Services Path 2025: Executive Summary — Examining the Services Buyer's Journey https://my.idc.com/getdoc.jsp?containerId=US52251325&utm_medium=rss_feed&utm_source=alert&utm_campaign=rss_syndication <P>This IDC Market Presentation provides an executive summary of the worldwide findings from IDC's 2024 <I>Service Path Survey.</I></P><P>IDC's Services Path 2025 program provides comprehensive data and guidance on the mind and journey of services buyers. The 18 global markets cover professional services and outsourcing, managed, and engineering services, including application testing/digital assurance/quality engineering services; business consulting services; customer care business process services; customer experience services; digital business transformation professional services; digital engineering and operational technology services; employee experience management services; enterprise intelligence services; environmental, social, and governance (ESG) business services; HR and talent management outsourcing services; IT consulting and systems integration services; managed cloud services; procurement business process services; talent acquisition outsourcing services; IT services for customer success and support; IT skills for digital business; network consulting and integration services; and security, privacy, and compliance services.</P><P>Coverage includes adoption; budgeting trends; purchasing preferences and attitudes; pricing and contract options; friction points related to selection, contracting, and managing delivery; and detailed customer satisfaction ratings for vendors. The program also examines what buyers are seeking from the "service company of the future" and where and how service providers must change to meet customers' future needs.</P> Market Presentation Wed, 17 Dec 2025 05:00:00 GMT Eric Newmark, Nadia Ballard, Mukesh Dialani, David Tapper, Lars Goransson, Jason Bremner, Leslie Rosenberg, Raymond Pucci, Bill Latshaw, Peter Marston, Gina Smith, PhD, Elaina Stergiades, Jennifer Hamel, Erin Hichman, Zachary Chertok, Nishant Bansal, Grace Trinidad, Dan Versace, Abhishek Mukherjee, Simo Balghannou Services Path: Vendor Ratings Report, 2025 — Customer Satisfaction Direct from the Mind of the Buyer https://my.idc.com/getdoc.jsp?containerId=US52251225&utm_medium=rss_feed&utm_source=alert&utm_campaign=rss_syndication <P>This IDC Market Presentation provides services vendor ratings overall and by 18 services categories from IDC's 2025 <I>Services Path Survey</I>.</P><P>Services Path provides comprehensive data and guidance on the mind and journey of services buyers, for professional services, outsourcing services, managed services, and engineering services, including a deep dive into 18 services markets: application testing/digital assurance/quality engineering services; business consulting services; customer care business process services; customer experience services; digital business transformation professional services; digital engineering and operational technology (DEOT) services; employee experience management services; enterprise intelligence services; environmental, social, and governance (ESG) business services; HR and talent management outsourcing services; IT consulting and systems integration services; managed cloud services; IT services for customer success and support; IT skills for digital business; procurement business process services; network consulting and integration services; security and trust services; and talent acquisition outsourcing services.</P><P>Coverage includes adoption; budgeting trends; purchasing preferences and attitudes; pricing and contract options; friction points related to selection, contracting, and managing delivery; and detailed customer satisfaction ratings for vendors in the 18 services markets. The program also examines what buyers are seeking from the "service company of the future" and where and how service providers must change to meet customers' future needs.</P> Market Presentation Wed, 17 Dec 2025 05:00:00 GMT Eric Newmark, Nadia Ballard, Lars Goransson, Mukesh Dialani, David Tapper, Jason Bremner, Bill Latshaw, Raymond Pucci, Leslie Rosenberg, Peter Marston, Jennifer Hamel, Erin Hichman, Grace Trinidad, Dan Versace, Zachary Chertok, Nishant Bansal, Elaina Stergiades, Abhishek Mukherjee, Simo Balghannou, Gina Smith, PhD Türkiye IT Services Market Shares, 2024: Consolidation in a Competitive Market https://my.idc.com/getdoc.jsp?containerId=META53918725&utm_medium=rss_feed&utm_source=alert&utm_campaign=rss_syndication <P>This IDC Market Share presentation provides market shares for the IT services market in Türkiye in 2024, broken down by primary market — project-oriented services, support services, and managed services. </P><P>"Success in the Turkish IT services market hinges on establishing a strong local presence and aligning offerings with Türkiye's dynamic digital transformation agenda and evolving economic vision." — Eren Eser, associate research director, IT services, IDC</P> Market Presentation Wed, 17 Dec 2025 05:00:00 GMT Eren Eser Worldwide IT Consulting Services Usage and Investment Priorities: IDC IT Professional Services Survey, 2025 https://my.idc.com/getdoc.jsp?containerId=US53288725&utm_medium=rss_feed&utm_source=alert&utm_campaign=rss_syndication <P>This IDC Survey highlights data from IDC's <I>Worldwide IT Professional Services Survey,</I> a broader survey of the spending intentions and behaviors of buyers of IT consulting and systems integration services. This document focuses on questions related to IT consulting. The survey was fielded in July 2025 and collected responses from 839 organizations globally. Respondents represented IT and business decision-makers from organizations in North America, Asia/Pacific, and Western Europe. Organizations were enterprise size with at least 500 employees. Organizations were sampled from across industries.</P> IDC Survey Wed, 17 Dec 2025 05:00:00 GMT Jason Bremner Do Organizations Prefer Full-Service Partnerships or More Specialized Support Models for Their Digital Workplace Strategy? https://my.idc.com/getdoc.jsp?containerId=US53380325&utm_medium=rss_feed&utm_source=alert&utm_campaign=rss_syndication <P>This IDC Survey Spotlight pulls its data from IDC's<I> Worldwide Leading Indicator Survey</I> from June 2025. It asked tech buyers the question, What type of services partnership would be most beneficial for your organization when considering or implementing a digital workplace strategy? </P><P>The data shows that tech buyers prefer full-service partnerships, valuing comprehensive strategic and operational support. Tech buyers recognize the importance of reducing complexity and accelerating outcomes through integrated guidance. This reflects a clear desire for trusted expertise to advance digital workplace initiatives.</P> IDC Survey Spotlight Mon, 15 Dec 2025 05:00:00 GMT Nishant Bansal IDC MarketScape: Worldwide Supply Chain Oracle Ecosystem Services 2025–2026 Vendor Assessment https://my.idc.com/getdoc.jsp?containerId=US53932925&utm_medium=rss_feed&utm_source=alert&utm_campaign=rss_syndication <P>This IDC study uses the IDC MarketScape model to provide an assessment of the IT consulting providers supporting supply chain management processes. This study specifically analyzed these offerings within the supply chain across the Oracle ecosystem services suite. Oracle continues to be a prominent and innovative supply chain management ecosystem and is a central player in global supply chains. This IDC MarketScape looks at the IT consulting firms focusing on both a deep and a broad set of offerings and capabilities to support supply chain management across the Oracle ecosystem.</P><P>Note that IDC is producing five IDC MarketScapes (including this one): All Ecosystems, Blue Yonder, Oracle, SAP, and All Other. Buyers looking to dive deeper into another ecosystem are encouraged to read the appropriate IDC MarketScape. This Oracle study gives buyers an idea about the vendors that can support the Oracle ecosystem end to end.</P><P>"Supply chains and supply chain functions have grown in focus, strategic priority, and investment spending. At the same time, the complexity of operations and the sophistication of technology are presenting the need to level up digital capabilities. This places a premium on selecting strategic services partners who can help improve processes, technologies, and capabilities in supply chain and promote selecting best-fit technology vendors," says Eric Thompson, research director, Worldwide Supply Chain Planning and Services at IDC.</P> IDC MarketScape Mon, 15 Dec 2025 05:00:00 GMT Eric Thompson IDC MarketScape: Worldwide Supply Chain Overall Ecosystem Services 2025–2026 Vendor Assessment https://my.idc.com/getdoc.jsp?containerId=US53932825&utm_medium=rss_feed&utm_source=alert&utm_campaign=rss_syndication <P>This IDC study uses the IDC MarketScape model to provide an assessment of the IT consulting providers supporting supply chain management processes. This study specifically analyzed these offerings within the supply chain across all ecosystem services suites.</P><P>Note that IDC is producing five studies, of which this is one. The full list of studies covers all ecosystems, Blue Yonder, Oracle, SAP, and all other ecosystems. Buyers looking to go deeper in any other ecosystem are encouraged to also focus there. This overall study helps give an idea of the vendors that can support a broad range of ecosystems end to end.</P><P>"Supply chains and supply chain functions have grown in focus, strategic priority, and investment spending. At the same time, the complexity of operations and sophistication of technology are presenting the need to level up digital capabilities. This places a premium on selecting strategic services partners that can help improve processes, technologies, and capabilities in supply chain and promote selecting technology vendors ideal for their needs," says Eric Thompson, research director, Worldwide Supply Chain Planning and Services, IDC. "The intent of this IDC MarketScape is to highlight those IT consulting firms that focus on both a deep and broad set of offerings and capabilities to support supply chain management across all ecosystems."</P> IDC MarketScape Mon, 15 Dec 2025 05:00:00 GMT Eric Thompson Rezolve.ai Announcements: Multiagent and Multimodal Moves for IT Service Management and HR https://my.idc.com/getdoc.jsp?containerId=US53959325&utm_medium=rss_feed&utm_source=alert&utm_campaign=rss_syndication <P>This IDC Market Note discusses fall 2025 announcements from Rezolve.ai, including an evolution to a framework of multiple specialized agents for IT service and operations, as well as HR service delivery, which can work collaboratively with human agents. The company also announced specialized multimodal agents for search and voice.</P> Market Note Mon, 15 Dec 2025 05:00:00 GMT Snow Tempest U.S. Business Consulting Services Forecast Update, 2025–2029 https://my.idc.com/getdoc.jsp?containerId=US52405525&utm_medium=rss_feed&utm_source=alert&utm_campaign=rss_syndication <P>This IDC presentation provides the five-year forecast update for the U.S. business consulting services market and delivers insight into the drivers and inhibitors of growth.</P><P>"The age of AI is still in its early days, and business consulting providers are the shepherds to help lead organizations as they pioneer their own paths to success." — Bill Latshaw, research director, Business Consulting Services, IDC</P> Market Presentation Mon, 15 Dec 2025 05:00:00 GMT Bill Latshaw