rssservices https://my.idc.com/rss/2809.do IDC RSS alerts IDC PeerScape: Practices to Successfully Optimize Network Consulting Engagements https://my.idc.com/getdoc.jsp?containerId=US54987326&utm_medium=rss_feed&utm_source=alert&utm_campaign=rss_syndication <P>This IDC PeerScape examines five practices drawn from interviews with technology leaders at 12 organizations in sports, retail, banking, insurance, utilities, healthcare, consumer goods, travel, media, manufacturing, government, and higher education. It is written for CIOs, IT directors, network architects, and IT sourcing leaders who buy or renew network consulting services.</P><P>"Buyers that get the most from network consulting govern the engagement rather than simply purchase it," states Leslie Rosenberg, research vice president, Network Life Cycle and Infrastructure Services, IDC. "They name the team, define the outcome, size the scope deliberately, and expect ideas they did not ask for."</P> IDC PeerScape Mon, 02 Nov 2026 05:00:00 GMT Leslie Rosenberg Business Consulting Services Banner Book https://my.idc.com/getdoc.jsp?containerId=US54327326&utm_medium=rss_feed&utm_source=alert&utm_campaign=rss_syndication <P>This IDC Pivot Table banner book includes data for the business consulting services category from IDC's Services Path 2026 program. </P><P>The Services Path program provides comprehensive data and guidance on the mind and journey of services buyers. The global markets in these documents cover business-oriented and technology-oriented professional services and outsourcing, managed, and engineering services, including:</P><UL><LI>Application testing/digital assurance/quality engineering services </LI><LI>Business consulting services </LI><LI>Customer care business process services </LI><LI>Customer experience services </LI><LI>Digital business transformation professional services </LI><LI>Digital engineering and operational technology services (DEOT) </LI><LI>Employee experience management services </LI><LI>Enterprise intelligence services </LI><LI>Environmental, social, and governance (ESG) business services </LI><LI>HR and talent management outsourcing services </LI><LI>IT consulting and systems integration services </LI><LI>Managed cloud services </LI><LI>Procurement business process services </LI><LI>Talent acquisition outsourcing services</LI></UL><P>Coverage includes adoption; budgeting trends; purchasing preferences and attitudes; pricing and contract options; friction points related to selection, contracting, and managing delivery; and detailed customer satisfaction ratings for vendors. The program also examines what buyers are seeking from the "service company of the future" and where and how service providers must change to meet customers' future needs.</P> Pivot Table Fri, 30 Oct 2026 04:00:00 GMT Nadia Ballard, Mukesh Dialani, Lars Goransson, Eric Newmark HR and Talent Management Outsourcing Services Banner Book https://my.idc.com/getdoc.jsp?containerId=US54327926&utm_medium=rss_feed&utm_source=alert&utm_campaign=rss_syndication <P>This IDC Pivot Table banner book includes data for the HR and talent management outsourcing services category from IDC's Services Path 2026 program. </P><P>The Services Path program provides comprehensive data and guidance on the mind and journey of services buyers. The global markets in these documents cover business-oriented and technology-oriented professional services and outsourcing, managed, and engineering services, including:</P><UL><LI>Application testing/digital assurance/quality engineering services </LI><LI>Business consulting services </LI><LI>Customer care business process services </LI><LI>Customer experience services </LI><LI>Digital business transformation professional services </LI><LI>Digital engineering and operational technology services (DEOT) </LI><LI>Employee experience management services </LI><LI>Enterprise intelligence services </LI><LI>Environmental, social, and governance (ESG) business services </LI><LI>HR and talent management outsourcing services </LI><LI>IT consulting and systems integration services </LI><LI>Managed cloud services </LI><LI>Procurement business process services </LI><LI>Talent acquisition outsourcing services</LI></UL><P>Coverage includes adoption; budgeting trends; purchasing preferences and attitudes; pricing and contract options; friction points related to selection, contracting, and managing delivery; and detailed customer satisfaction ratings for vendors. The program also examines what buyers are seeking from the "service company of the future" and where and how service providers must change to meet customers' future needs.</P> Pivot Table Fri, 30 Oct 2026 04:00:00 GMT Nadia Ballard, Mukesh Dialani, Lars Goransson, Eric Newmark IDC Market Glance: EMEA AI-Fueled Workspace, 3Q26 https://my.idc.com/getdoc.jsp?containerId=EUR254575526&utm_medium=rss_feed&utm_source=alert&utm_campaign=rss_syndication <P>This IDC Market Glance is a taxonomy document intended to visually depict a concise current-state view of the AI-fueled workplace ecosystem in EMEA. It maps the vendors across three layers: building management, workforce enablement, and services. IDC's take is that European specialists are redrawing the regional map, and that digital sovereignty and ownership changes now shape how buyers should evaluate vendors.</P> IDC Market Glance Fri, 30 Oct 2026 04:00:00 GMT Leonardo Freitas, Gala Spasova Market Analysis Perspective: Japan Digital Infrastructure Strategies, 2026 https://my.idc.com/getdoc.jsp?containerId=JPJ54209126&utm_medium=rss_feed&utm_source=alert&utm_campaign=rss_syndication <P>本プレゼンテーションは、国内ITインフラ市場、AIインフラ市場、ITインフラストラクチャサービス市場、およびハイパーコンバージドシステム市場に関連する2025年の市場動向、ユーザー企業の動向、および2026年~2030年の予測を提供する。IDCでは、国内ITインフラ市場予測を年間情報提供サービスとして提供している。このサービスでは、ハードウェア、ソフトウェア、サービスを横断する国内ITインフラ市場の動向と市場規模を調査・分析するとともに、AIインフラなどの関連市場についても併せて調査と分析を行い報告している。</P> Market Analysis Perspective Fri, 30 Oct 2026 04:00:00 GMT Yukihisa Hode, Masashi Ando Tech Leader Survey Spotlight: Is AI Running Payer IT Operations Yet, or Is It Still a Pilot? https://my.idc.com/getdoc.jsp?containerId=US54987526&utm_medium=rss_feed&utm_source=alert&utm_campaign=rss_syndication <P>This Tech Leader Survey Spotlight presents data from IDC's January 2026 <I>AI and Cloud</I><I>-</I><I>Native Software Delivery </I><I>Survey</I><I>.</I> It provides directional guidance based on 31 healthcare payer respondents. While nearly half of respondents were based in the United States, the survey was fielded globally.</P><P>Health plans are displaying widespread AI activity, but with thin production levels. Software delivery initiatives that involve AI are approximately two-thirds in prototyping or R&D and one-third in production. This sentiment is repeated in engineering teams that work on the experimentation phase more than production phase, though IT service desk is emerging as a strong exception, with a growing number of examples in production.</P><P>The main barriers to shifting from pilots to production are ownership, skills, and regulation rather than ROI. Regulations and compliance is the most-cited significant or critical challenge, followed by unclear ownership of AI responsibilities (i.e., who owns each AI pilot project and how decisions are made to go forward or not) and the skills gap. Such barriers inevitably delay legacy modernization plans, leaving them in the experimentation phase.</P> Tech Leader Survey Spotlight Fri, 30 Oct 2026 04:00:00 GMT Inci Kaya Application Testing/Digital Assurance/Quality Engineering Services Banner Book https://my.idc.com/getdoc.jsp?containerId=US54327226&utm_medium=rss_feed&utm_source=alert&utm_campaign=rss_syndication <P>This IDC Pivot Table banner book includes data for the application testing, digital assurance, and quality engineering services category from IDC’s Services Path 2026 program. </P><P>The Services Path program provides comprehensive data and guidance on the mind and journey of services buyers. The global markets in these documents cover business-oriented and technology-oriented professional services and outsourcing, managed, and engineering services, including:</P><UL><LI>Application testing/digital assurance/quality engineering services </LI><LI>Business consulting services </LI><LI>Customer care business process services </LI><LI>Customer experience services </LI><LI>Digital business transformation professional services </LI><LI>Digital engineering and operational technology services (DEOT) </LI><LI>Employee experience management services </LI><LI>Enterprise intelligence services </LI><LI>Environmental, social, and governance (ESG) business services</LI><LI>HR and talent management outsourcing services </LI><LI>IT consulting and systems integration services </LI><LI>Managed cloud services </LI><LI>Procurement business process services </LI><LI>Talent acquisition outsourcing services</LI></UL><P>Coverage includes adoption; budgeting trends; purchasing preferences and attitudes; pricing and contract options; friction points related to selection, contracting, and managing delivery; and detailed customer satisfaction ratings for vendors. The program also examines what buyers are seeking from the “service company of the future” and where and how service providers must change to meet customers’ future needs.</P> Pivot Table Thu, 29 Oct 2026 04:00:00 GMT Nadia Ballard, Mukesh Dialani, Lars Goransson, Eric Newmark Digital Transformation Professional Services Banner Book https://my.idc.com/getdoc.jsp?containerId=US54327626&utm_medium=rss_feed&utm_source=alert&utm_campaign=rss_syndication <P>This IDC Pivot Table banner book includes data for the digital business transformation professional services category from IDC’s Services Path 2026 program. </P><P>The Services Path program provides comprehensive data and guidance on the mind and journey of services buyers. The global markets in these documents cover business-oriented and technology-oriented professional services and outsourcing, managed, and engineering services, including:</P><UL><LI>Application testing/digital assurance/quality engineering services </LI><LI>Business consulting services </LI><LI>Customer care business process services </LI><LI>Customer experience services</LI><LI>Digital business transformation professional services </LI><LI>Digital engineering and operational technology services (DEOT) </LI><LI>Employee experience management services </LI><LI>Enterprise intelligence services </LI><LI>Environmental, social, and governance (ESG) business services </LI><LI>HR and talent management outsourcing services </LI><LI>IT consulting and systems integration services </LI><LI>Managed cloud services </LI><LI>Procurement business process services </LI><LI>Talent acquisition outsourcing services</LI></UL><P>Coverage includes adoption; budgeting trends; purchasing preferences and attitudes; pricing and contract options; friction points related to selection, contracting, and managing delivery; and detailed customer satisfaction ratings for vendors. The program also examines what buyers are seeking from the “service company of the future” and where and how service providers must change to meet customers’ future needs.</P> Pivot Table Thu, 29 Oct 2026 04:00:00 GMT Nadia Ballard, Mukesh Dialani, Lars Goransson, Eric Newmark Employee Experience Management Services Banner Book https://my.idc.com/getdoc.jsp?containerId=US54327726&utm_medium=rss_feed&utm_source=alert&utm_campaign=rss_syndication <P>This IDC Pivot Table banner book includes data for the employee experience services category from IDC’s Services Path 2026 program. </P><P>The Services Path program provides comprehensive data and guidance on the mind and journey of services buyers. The global markets in these documents cover business-oriented and technology-oriented professional services and outsourcing, managed, and engineering services, including:</P><UL><LI>Application testing/digital assurance/quality engineering services </LI><LI>Business consulting services </LI><LI>Customer care business process services </LI><LI>Customer experience services </LI><LI>Digital business transformation professional services </LI><LI>Digital engineering and operational technology services (DEOT) </LI><LI>Employee experience management services </LI><LI>Enterprise intelligence services </LI><LI>Environmental, social, and governance (ESG) business services </LI><LI>HR and talent management outsourcing services </LI><LI>IT consulting and systems integration services </LI><LI>Managed cloud services </LI><LI>Procurement business process services </LI><LI>Talent acquisition outsourcing services</LI></UL><P>Coverage includes adoption; budgeting trends; purchasing preferences and attitudes; pricing and contract options; friction points related to selection, contracting, and managing delivery; and detailed customer satisfaction ratings for vendors. The program also examines what buyers are seeking from the “service company of the future” and where and how service providers must change to meet customers’ future needs.</P> Pivot Table Thu, 29 Oct 2026 04:00:00 GMT Nadia Ballard, Mukesh Dialani, Lars Goransson, Eric Newmark Enterprise Intelligence Services Banner Book https://my.idc.com/getdoc.jsp?containerId=US54327826&utm_medium=rss_feed&utm_source=alert&utm_campaign=rss_syndication <P>This IDC Pivot Table banner book includes data for the enterprise intelligence services category from IDC's Services Path 2026 program. </P><P>The Services Path program provides comprehensive data and guidance on the mind and journey of services buyers. The global markets in these documents cover business-oriented and technology-oriented professional services and outsourcing, managed, and engineering services, including:</P><UL><LI>Application testing/digital assurance/quality engineering services </LI><LI>Business consulting services </LI><LI>Customer care business process services </LI><LI>Customer experience services </LI><LI>Digital business transformation professional services </LI><LI>Digital engineering and operational technology services (DEOT) </LI><LI>Employee experience management services </LI><LI>Enterprise intelligence services </LI><LI>Environmental, social, and governance (ESG) business services </LI><LI>HR and talent management outsourcing services </LI><LI>IT consulting and systems integration services </LI><LI>Managed cloud services </LI><LI>Procurement business process services </LI><LI>Talent acquisition outsourcing services</LI></UL><P>Coverage includes adoption; budgeting trends; purchasing preferences and attitudes; pricing and contract options; friction points related to selection, contracting, and managing delivery; and detailed customer satisfaction ratings for vendors. The program also examines what buyers are seeking from the "service company of the future" and where and how service providers must change to meet customers' future needs.</P> Pivot Table Thu, 29 Oct 2026 04:00:00 GMT Nadia Ballard, Mukesh Dialani, Lars Goransson, Eric Newmark