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IDC MarketScape: Worldwide Enterprise Governance, Risk, and Compliance Services 2025–2026 Vendor Assessment

Bill Latshaw — Fri, 05 Dec 2025 05:00:00 GMT

This IDC study highlights the shift from static GRC controls to agile, integrated, and AI-enabled operating models. It evaluates vendors on their ability to deliver holistic resilience, unify risk and compliance, and leverage automation and analytics, guiding organizations to select partners that support rapid decision-making, transparency, and trusted reporting in a dynamic threat landscape.

"In a world where disruption is constant and cyberthreats multiply, organizations cannot remain reactive. Companies must make the choice to transform their enterprise GRC into a unified, AI-driven force for resilience, rapid decision-making, and trusted accountability across their lines of business. The ever-changing and confused future demands nothing less." — Bill Latshaw, research director, Worldwide Business Consulting Services at IDC

BPO Services Market Moves Forward on Spending Plans and Tech Priorities Despite Business Concerns, 2025

Raymond Pucci — Thu, 04 Dec 2025 05:00:00 GMT

This IDC Survey surveyed worldwide enterprises that use, or are planning to use, business process outsourcing (BPO) services for finance and accounting, customer care/service, and procurement functions from a third-party managed services provider. Topics covered include enterprise business priorities, concerns and inhibitors, technology initiatives, and vendor selection criteria. The results in this document are taken from IDC's 2025 Business Process Outsourcing Services survey.

IDC MarketScape: North America IT Training Services 2025–2026 Vendor Assessment

Gina Smith, PhD — Thu, 04 Dec 2025 05:00:00 GMT

This IDC study provides an assessment of IT training services vendors catering to the North American market. North American organizations continue to face persistent IT talent shortages as digital transformation outpaces workforce readiness. The emergence of AI and new digital workflows is redefining the skill sets required, amplifying pressure on companies to adapt more rapidly.

"AI is transforming not just technology but the very definition of what it means to be skilled," says Gina Smith, Ph.D., research director, IT Skills for Digital Business at IDC. "In the coming years, the winners will be those who cultivate adaptable, AI-fluent workforces capable of learning and evolving as technology evolves."

IDC MarketScape: Worldwide Cybersecurity Governance, Risk, and Compliance Consulting Services 2025–2026 Vendor Assessment

Philip D. Harris, CISSP, CCSK — Thu, 04 Dec 2025 05:00:00 GMT

This IDC study explores the services underpinnings required to enable a successful and fully implemented cybersecurity GRC program that can be managed either by the end customer or by the service provider that built it. This study also raises questions that buyers and vendors in this space can use as a guide to make informed decisions and achieve desired outcomes. The discipline and design of cybersecurity GRC services can provide a framework for orienting organizations from optimizing standard checkbox outcomes to optimizing a value-added program that effectively manages cybersecurity risks. This framework should also provide a prescriptive life-cycle approach that drives commitment and support from senior executives, board members, and various stakeholders in between.

"A well-defined cybersecurity GRC program is critical in today's ever-changing and growing threat landscape," said Phil Harris, research director, IDC's GRC Services and Software program. "Attackers are in the business for the long haul, extracting as much valuable data or intelligence while undetected to reap as many benefits as possible. A practical and pragmatic way to combat this is to adopt an ongoing methodical approach to assessing the depth and breadth of cybersecurity controls and the maturity to cull new or not-so-obvious vulnerabilities and exposures that attackers exploit. This is an ongoing race, and organizations with strong cybersecurity GRC programs will be better prepared to withstand evolving attacks."

IDC MarketScape: Asia/Pacific Professional and Managed Services for Microsoft Azure 2025 Vendor Assessment

Pushkaraksh Shanbhag — Wed, 03 Dec 2025 05:00:00 GMT

This IDC study represents a vendor assessment of providers offering professional and managed services for Microsoft Azure in the Asia/Pacific market through the IDC MarketScape model. The assessment reviews both quantitative and qualitative characteristics that define current market demands and expected buyer needs for application modernization services. The evaluation is based on a comprehensive and rigorous framework that assesses vendors relative to the criteria. The framework highlights the key factors that are expected to be the most significant for achieving success in the application modernization services market, both in the short and long term.

"Across the Asia/Pacific region, Microsoft Azure continues to gain traction as enterprises prioritize modernization, resiliency, and efficient cloud operations. To fully capture that value, however, enterprises must identify and engage with Azure services partners that can execute with consistency, agility, and domain depth," says Pushkaraksh Shanbhag, associate research director, IDC Asia/Pacific.

IDC MarketScape: Worldwide Datacenter Services Sustainability 2025–2026 Vendor Assessment

Olga Yashkova — Wed, 03 Dec 2025 05:00:00 GMT

This IDC study leverages the IDC MarketScape methodology to evaluate several major sustainable datacenter services providers around the world, emphasizing the importance of renewable energy sourcing, efficient resource management, and sustainable AI strategies.

"Sustainability has evolved from a nice-to-have corporate initiative to a core strategic imperative in supplier selection. Partnering with a sustainable colocation provider delivers a dual benefit: reduced operational costs and enhanced ESG standing. This is achieved through the provider's commitment to efficient resource management (including electricity and water conservation), active decarbonization via renewable energy, and transparent sustainability reporting," said Olga Yashkova, research manager, Enterprise Workloads and Datacenter Infrastructure, IDC.

IDC MarketScape: Worldwide Print Security Solutions and Services Hardcopy 2025-2026 Vendor Assessment

Robert Palmer — Wed, 03 Dec 2025 05:00:00 GMT

This IDC study assesses the market for print security solutions and services among the most prominent global hardcopy vendors and identifies their strengths and challenges. This assessment discusses both quantitative and qualitative characteristics that position vendors for success in this important market. This IDC study is based on a comprehensive framework to evaluate security delivered as standalone features and solutions, within the context of an MPDS engagement, and as non-MPDS professional and managed services.

"In today's hybrid work environment, print modernization and zero trust principles are essential for robust document security," says Robert Palmer, research VP for IDC's Imaging, Printing, and Document Solutions Group. "Organizations should work with their print services providers to prioritize secure print environments, leveraging advanced authentication and cloud-based controls to protect sensitive data, mitigate risks, and enable seamless, secure workflows across distributed teams."

IDC ServiceScape: U.S. Midmarket Digital Transformation Professional Services, 2025

Erin Hichman — Wed, 03 Dec 2025 05:00:00 GMT

This IDC ServiceScape offers a comprehensive guide on the key capabilities of digital transformation professional service providers, featuring services from Caylent, Chetu, CI&T, Motivus, R Systems, Rand Worldwide, The Judge Group, and Worldlink US. The status of each service capability is categorized as fully supported, partially supported, partner provided, road map, or not supported, aiding services buyers in quickly identifying which vendors align with their changing requirements.

What Application Modernization Challenges Are European Firms Encountering (by Industry)?

Cyrille Chausson — Wed, 03 Dec 2025 05:00:00 GMT

This IDC Survey Spotlight shows how European organizations continue to struggle with application modernization. It highlights the pervasive impact of legacy system complexity (the top challenge for organizations in financial services, manufacturing, retail, and other sectors) while emphasizing the growing skills gap and organizational resistance that slow progress.

For IT service providers, it offers clear indicators of where clients most need support — namely, legacy analysis, modernization tooling, skills augmentation, and ROI-driven guidance.

Datacenter Facilities Index, 2H25

Olga Yashkova, Natalya Yezhkova — Tue, 02 Dec 2025 05:00:00 GMT

This IDC Pivot Table provides quantitative insights into prevailing datacenter installation patterns, encompassing new construction, retrofits, and annual spend for construction and operation. It also incorporates a sustainability perspective, highlighting metrics such as energy usage, carbon emissions, and carbon offsets, categorized by datacenter type and ownership. The product extends to the global and U.S. datacenter markets, encapsulating parameters like space utilization, power capacity, and rack quantities for deciphering market trends and allowing businesses to make informed decisions based on concrete data and sustainable practices.