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China AI Education Agent Technology Assessment, 2025

Hongyu Cheng — Fri, 30 Jan 2026 05:00:00 GMT

This study provides a systematic technology assessment of China's AI education agents and teaching solution providers. It focuses on vendors' comprehensive performance across four key domains: business adaptation capability, technology research and development (R&D) strength, functional implementation effectiveness, and service support level. The study employs multiple approaches, including vendor interviews, product testing, and user research (covering schools, teachers, students, and educational institutions), combined with principles of educational measurement and AI technology assessment standards to present a holistic view of the current technological maturity, scenario penetration characteristics, and competitive landscape of AI education agents. It also explores industry pain points and future evolution trends and provides strategic recommendations for technology providers. The aim is to help market participants clearly understand industry opportunities and challenges, driving deeper integration of AI technologies with educational scenarios.

"Since the breakthrough in GenAI technology in 2023, AI education agents have rapidly evolved from a concept into a core enabling tool for educational scenarios. Through a closed-loop mechanism of perception–decision–execution–iteration built on multimodal sensing, task planning, tool invocation, and dynamic memory, they are driving the transformation of education from large-scale coverage to precise supply. Some practices have already demonstrated their significant value in improving learning efficiency and alleviating teacher resource imbalances. Currently, policies and evolving demand fuel strong growth for the industry, but challenges on data security, algorithmic fairness, and the disconnection between technology and pedagogy still need to be addressed. In the future, AI education agents can become a key force in promoting educational equity and quality when vendors adhere to the principle that technology should serve the essence of education and balance differentiated technology R&D, ecosystem collaboration, and compliance and ethics, turning the ideal of teaching students according to their aptitude into widely accessible practice," says Hongyu Cheng, senior research analyst, IDC China.

What Is the "Next Most Likely' IT Consulting Service Customers Will Adopt?

Jason Bremner — Fri, 30 Jan 2026 05:00:00 GMT

This IDC Survey Spotlight examines IT consulting service adoption to determine if there are patterns of IT consulting services that service providers can follow to expand their services footprints in their clients. Accurately anticipating the "next most likely" service to be adopted, based on what customers have previously purchased, can improve a provider's win rate and lower its selling expenses.

This IDC Survey Spotlight is based on IDC's 2025 Worldwide IT Professional Services Survey that was conducted in July 2025 and collected responses from 827 organizations in North America, Western Europe, and Asia/Pacific from a cross-section of industries.

国内ITサービス市場予測、2026年～2030年

Masaru Muramatsu, Seiichiro Yoshii — Thu, 29 Jan 2026 05:00:00 GMT

本調査レポートは、2025年12月末までの情報分析を基に、国内ITサービス市場の2026年～2030年の市場規模および成長率をサービスセグメント別および産業分野別に予測している。

「2025年は米国の関税政策や安全保障政策による不確実な経済環境の中、国内ITサービス支出の拡大が継続した。2030年にかけ、ビジネスプロセス変革を伴うアプリケーションモダナイゼーション、データ・AI（Artificial Intelligence）駆動型組織の実現に向けた環境整備への支出の拡大を見込む。これらの支援では大規模プロジェクトのマネジメントや複数のテクノロジースタックの統合・管理が重要となる。ITサービスベンダーは、これらのケイパビリティの強化が求められると同時に、産業視点でのサービスオファリング開発の重要性がいっそう高まる」とIDC Japan、Software, Cloud & Services, IT Spending, Tech Buyerのシニアリサーチアナリストである村松大は述べている。

Are companies in EMEA adopting liquid cooling in their datacenter facilities to support AI and GenAI workloads?

Andrew Buss, Luis Fernandes, Shahin Hashim — Wed, 28 Jan 2026 05:00:00 GMT

This IDC Survey Spotlight focuses on how AI and GenAI have become a prominent part of IT infrastructure plans for companies in Europe, the Middle East, and Africa (EMEA), and how that has changed over the past year. However, companies are still bound by the underlying datacenter facilities, and the adoption of liquid cooling is not among their highest priorities.

This report is based on IDC's EMEA 2025 GenAI Infrastructure Survey, conducted in 2025 among 1,000 organizations in the EMEA region. The survey spanned 16 countries in Western Europe; Central and Eastern Europe; and the Middle East, Türkiye, and Africa.

IDC ServiceScape: Canadian AI Services 2025-2026

Sreenivas Duvvuri Venkata, Jason Bremner — Wed, 28 Jan 2026 05:00:00 GMT

The IDC ServiceScape offers a comprehensive guide on the key functionalities of AI services in Canada, featuring services from Calian, Caylent, MNP Digital, RSM, TELUS Digital, and Valtech. The status of each functionality is categorized as fully supported, partially supported, partner provided, road map, or not supported, aiding technology purchasers in quickly identifying which vendors align with their changing requirements.

IDC Services CSAT Awards, 2026

Eric Newmark, Nadia Ballard, Lars Goransson, Mukesh Dialani — Wed, 28 Jan 2026 05:00:00 GMT

This IDC Tech Buyer Presentation provides an overview of the results from IDC's Services CSAT Awards. This award program recognizes the leading services firms in each services market, across 18 markets, that receive the highest customer satisfaction scores based on IDC's Services Path Survey.

Services Path is a global survey of roughly 3,200 organizations across all geographic regions and company sizes, where customers are asked to rate their vendor on more than 30 different customer satisfaction metrics.

国内エンタープライズインテリジェンスサービス市場予測、2025年～2029年

Takuya Uemura — Wed, 28 Jan 2026 05:00:00 GMT

本調査レポートでは、本調査レポートでは、国内エンタープライズインテリジェンスサービス／AI（Artificial Intelligence：人工知能）サービス市場の支出額予測を提供する。

「基幹システムのモダナイゼーションと並行あるいは後続して、AI駆動型ビジネスへの変革とAI実装を進め、データ基盤の再構築を図る動きが、エンタープライズインテリジェンスサービス市場全体の成長を牽引している。今後は、自律型AIエージェントの実装やエージェンティックAIの実現に向けた支援サービスがITサービス／ビジネスサービスの両面で拡大を継続する。サービスベンダーは、AI-Readyなデータガバナンスと基盤整備を全社規模で支援することが重要になるであろう」とIDC Japan、AI and Automationのシニアリサーチマネージャーである植村卓弥は述べている。

Do IT Operations Teams and C-Level Executives Have Similar Approaches to AI Observability?

Archana Venkatraman — Tue, 27 Jan 2026 05:00:00 GMT

This IDC Survey Spotlight analyzes the attitudes of IT operations teams and C-level executives toward extending observability capabilities to new AI and agentic AI environments. It assesses the similarities and differences in their approaches, based on the findings of IDC's Europe, Middle East, and Africa (EMEA) CloudOps Survey that questioned 509 respondents in November 2025.

Equinix AI Summit and 3Q25 Earnings: Strong Growth and Continued Expansion, Driven by Accelerated AI Strategy

Courtney Munroe, Avinash Naga — Tue, 27 Jan 2026 05:00:00 GMT

This IDC Market Note discusses Equinix's strategy that aims to double its datacenter capacity by 2029 through accelerated strategic land acquisitions and expansion in high-growth digital economies and major metropolitan areas.

"Equinix is well positioned as a key enabler of the AI IT ecosystem, with its focus scaling distributed AI infrastructure solutions via partnerships with leading technology providers to meet rising demand for AI-ready infrastructure." — Courtney Munroe, research vice president, Worldwide Telecommunications Research, IDC

Pacific Office Automation Celebrates Major Milestones, Eyes Continued Growth and Expansion in 2026

Robert Palmer, Keith Kmetz — Mon, 26 Jan 2026 05:00:00 GMT

Pacific Office Automation (POA) convened its 2026 Annual Business Meeting with a clear message: the company is entering its 50th year with a renewed commitment to empowering its people, evolving its business, and elevating customer experience. Against a backdrop of industry transformation, economic headwinds, and rapid technological change, POA's leadership delivered a candid assessment of the past year, celebrated operational and financial milestones, and set ambitious goals for the future. The meeting showcased POA's core values, strategic priorities, and the critical role that partnerships will play in driving sustained growth and market leadership.