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AX and AI Service Providers in Korea

Daeil Chun, Myeong Han Kim, Min Kim — Mon, 11 May 2026 04:00:00 GMT

This presentation analyzes the evolution of AI transformation (AX) and the strategic role of AI SPs in Korea. It highlights the need for organizations to pursue advanced AI partnerships to internalize high-level AI capabilities and respond to rapidly changing technologies. The study finds that enterprisewide AI expansion and complex automation hinge on four critical capabilities: the ability to build scalable AI factories, deep industry expertise that enables practical agentic AI deployment, seamless support for heterogeneous infrastructure environments, and the capacity to digitally orchestrate a company's IT assets on an AI-native foundation.

The study profiles leading vendors (Samsung SDS, LG CNS, SK AX, Megazone) and provides a comparative assessment to help enterprises identify the right partner for their AX journey. As organizations navigate complex partner-selection decisions, the study highlights what matters most from a buyer's perspective.

IDC Survey Spotlight: When and Why Do Global Enterprise Employees Resent IT Training?

Gina Smith, PhD — Mon, 11 May 2026 04:00:00 GMT

This IDC Survey Spotlight explores learning resistance among global IT employees. The data is drawn from the IDC’s 2026 Global IT Skills Survey, which asked 1,040 IT leaders and employees to share their IT training experiences, preferences, and pain points.

IDC Survey: 1Q26 Services Budget Outlook: Worldwide and Europe Comparisons

Matthew Wilkins — Mon, 11 May 2026 04:00:00 GMT

This IDC Survey explores the economic outlook, IT spending priorities, and budget expectations of end-user organizations in 2026. It compares the European and worldwide results of IDC’s Future Enterprise Resiliency and Spending Survey (FERS Survey), Wave 1, conducted from mid-February to early March 2026.

IDC Survey: Cloud Professional Services Usage and Trends in Saudi Arabia, 2026

Jonathan Tullett — Mon, 11 May 2026 04:00:00 GMT

This IDC Survey presents the views of CIOs in Saudi Arabia and the broader Middle East, Türkiye, and Africa (META) region on cloud professional services and their organizations’ related needs for 2026. The document provides high-level insights into organizations’ current service requirements and the technical expertise they demand from cloud services providers. Cloud skills shortages and their potential impact on business operations are also highlighted. Furthermore, the study provides recommendations for addressing current market challenges.

The data presented and analyzed in this report is derived primarily from the META portion of IDC’s Cloud Survey (September 2025), which was conducted across Europe, the Middle East, and Africa. The META subsample comprised 590 decision-makers from organizations with more than 100 employees.

IDC Survey: Cloud Professional Services Usage and Trends in Türkiye, 2026

Derrick Chikanga, Jonathan Tullett — Mon, 11 May 2026 04:00:00 GMT

This IDC Survey presents the views of CIOs in Türkiye and the broader Middle East, Türkiye, and Africa (META) region on cloud professional services and their organizations' related needs for 2026. The document provides high-level insights into organizations' current service requirements and the technical expertise they demand from cloud services providers. Cloud skills shortages and their potential impact on business operations are also highlighted. Furthermore, the study provides recommendations for addressing current market challenges.

The data presented and analyzed in this report is derived primarily from the META portion of IDC's Cloud Survey (September 2025), which was conducted across Europe, the Middle East, and Africa. The META subsample comprised 590 decision-makers from organizations with more than 100 employees.

IDC Survey: IT Services Providers' Performance, Growth Strategies, and Vendor Partnerships in the META Region, 2026

Eric Samuel — Mon, 11 May 2026 04:00:00 GMT

IDC's EMEA Partner Survey, 2025 (Middle East, Türkiye, and Africa responses) was conducted to give IT services providers and technology vendors a data-backed view of how systems integrators across the META region are evolving their performance, capabilities, and ecosystem partnerships, with a specific focus on:

IT services provider performance and growth dynamics, including revenue trajectories, growth bifurcation between leaders and laggards, and the capability factors separating scaling providers from stalled ones
Strategic priorities shaping the next 12–24 months, covering customer success, AI-enabled service delivery, workforce transformation, and the market shifts SIs view as opportunities versus threats
AI capability and delivery maturity across client-facing and internal use cases, including where SIs are building capability, sequencing investments, and confronting skills gaps
The vendor partnership landscape, mapping which technology vendors SIs partner with, rank as strategic, and view as indispensable, alongside the program benefits and friction points that drive partner loyalty or churn
Cloud maturity, consumption economics, and marketplace engagement, including how SIs monetize proprietary IP, co-sell with ISVs, and scale workloads through hyperscaler marketplaces
Actionable implications for both IT services providers seeking to scale next-gen portfolios and technology vendors seeking to deepen SI partnerships across the META region

"The META SI market is bifurcating. With only 14% of respondents growing by over 10% and just 8% running mature AI practices, capability depth, not demand, now decides who scales. Vendors that lead with co-sell, local investment, and AI enablement will lock in the next decade of partnerships." — Associate Research Director Eric Samuel, Services, IDC

国内デジタルビジネスプロフェッショナルサービス市場予測、2026年～2030年

Akira Sugawara — Mon, 11 May 2026 04:00:00 GMT

本調査レポートは、国内デジタルビジネス（DB）プロフェッショナルサービス市場の2025年の実績と、2026年～2030年の市場予測をビジネスサービス、ITサービスの2領域計5種類のサービスセグメント別にまとめたものである。2025年のDBプロフェッショナルサービス市場は、モダナイゼーションの進展やAI（Artificial Intelligence）導入を主たる要因とした活発な需要に支えられ、高い成長を遂げた。2025年以降も5つのサービスセグメントすべての分野で1年当たり2桁パーセントでの高成長が継続し、2030年では4兆円近い市場規模に達するとIDCでは予測している。

「国内デジタルビジネスプロフェッショナルサービス市場では、ITモダナイゼーションとAI導入の強い需要が市場を牽引すると共に、これらの組織変革の流れが本格化し、市場の成長が継続している。長期的な視点では、サービスベンダーはこのような現状を踏まえた上で、アウトカムベース（業務成果／実行結果ベース）のビジネスモデル構築に向けたイニシアティブを進める必要があるであろう」とIDC Japan、AI and Automationのリサーチマネージャーである菅原啓は述べている。

AI’s Four Dimensions of Impact on Digital Business Professional Services: Strategy, Delivery, Commercial Model, and Operating Model Transformation

Jennifer Thomson — Wed, 06 May 2026 04:00:00 GMT

This IDC Market Perspective explores how AI is transforming digital business professional services across strategy, delivery, commercial models, and operating structures. Value is shifting from labor-led execution to domain expertise, proprietary IP, and outcome-based engagements. Providers must realign portfolios, redesign delivery and commercial models, and evolve talent and governance to capture value and avoid commoditization. As buyer expectations for speed, quality, ROI, and responsible AI rise, measurable impact and governance are becoming central to provider selection.

“AI is not just about automating delivery; it is redefining where value is created, how it is captured, and who wins in digital business professional services,” said Jennifer Thomson, AVP, IDC’s Global Services Insights.

IDC Survey: AI's Impact on Pricing Models for Business Consulting Services Buyers – AI-Powered Services Pricing Model Survey, 2025

Bill Latshaw — Wed, 06 May 2026 04:00:00 GMT

This IDC survey examines how AI is reshaping pricing expectations, commercial models, and value perceptions for AI-powered business consulting services in North America. Based on IDC's 2025 AI-Powered Services Pricing Model Survey, the research focuses on project-oriented business consulting engagements and analyzes how buyers assess premium versus discounted pricing, the importance of pricing in vendor selection, and differences in expectations across AI types. The findings show that pricing has become a critical filter rather than a simple cost conversation, with buyers placing greater emphasis on whether AI improves advisory quality, decision support, and measurable business outcomes rather than merely increasing delivery efficiency.

This IDC presentation shows that commercial models for AI-powered business consulting are shifting toward business-aligned scope, process-based packaging, and flexible pricing structures. Buyers prefer contracting models that align AI to business process coverage, outcomes, and accountability, particularly for agentic AI rather than standalone technical units. Value measurement is becoming more strategic, with clients expecting providers to help operationalize KPIs, dashboards, and outcome tracking from the outset. Trust, governance, and privacy are now table stakes, reinforcing that AI adoption in business consulting will depend as much on credibility and control as on pricing mechanics.

Together, these trends indicate that the strongest pricing outcomes will accrue to providers that integrate AI into higher-value advisory work while clearly demonstrating measurable business impact.

NEC 2025年度（2026年3月期）通期決算を発表：高まるBluStellarの存在感

Yukiharu Yorifuji — Wed, 06 May 2026 04:00:00 GMT

NECは2026年4月28日、2026年度（2026年3月期）通期の決算を発表した。これによると、NECの売上収益は3兆5,827億円、調整後営業利益は3,868億円、Non-GAAP（Generally Accepted Accounting Principles）ベースでの営業利益は3,972億円となった。

売上収益は前年度比4.7％増であるが、法人向けPC販売機能の移管（持ち分法適用会社であるNECパーソナルコンピュータへ）や、子会社事業の一部終息などの影響を除いた継続事業ベースで見ると9％増とのことである。好調な売上収益増の要因の一つが社会インフラセグメントであり、前年度比12.4％増に達した。なかでも「航空宇宙・防衛」は同27.4％増、金額にして1,000億円以上の増加であり、全社増収額の6割以上を占めている。一方でNECにおける最大の事業セグメントであるITサービスも、好調が続いている。売上収益の対前年度比で見ると2.0％増に留まっているが、上述した継続事業ベースでの増加率は9％に達すると言う。なかでもNECの「価値創造モデル」BluStellarはデータドリブン、モダナイゼーション領域に支えられて、前年度比30.0％増の高い成長率を実現した。売上収益額も7,050億円と国内ITサービス事業全体の32.4％を占めるに至っている（2024年度は25.4％）。

今回のNECの決算発表においては、利益率も注目すべきポイントである。調整後営業利益は3,868億円、Non-GAAP営業利益は3,972億円であり、売上収益比はそれぞれ10.8％、11.1％といずれも2桁に達した。2桁の営業利益率は同社の森田隆之社長の説明によると「初めて」であり、同社の取り組みが実を結んだ結果と言える。その一つに、上述の「法人向けPC販売機能の移管、子会社事業の一部終息」に代表されるような低収益事業のマネジメントと事業ポートフォリオの見直しの結果が挙げられる。NECによると2025年度末に「全事業の方向性が決定済み」であり、「事業ポートフォリオマネジメントは次の段階へ」移行するとのことである。このような取り組みの一方、継続事業においても利益率は着実に向上している。ITサービスセグメントでは、全体の調整後営業利益率が13.4％と、前年度に比べて3.2ポイント改善した。この中で国内ITサービスは14.0％にまで達したが、海外ITサービス（DGDF：Digital Government / Digital Finance）も9.5％と、2桁に迫っている。さらにBluStellarは営業利益率が14.5％と、国内ITサービス全体を上回っている。新規事業ではトップライン（売上）の成長を優先するため、利益率が低くなることもあるが、BluStellarについては利益を伴った成長が、これまで見られる。

2025年度は、NECにとって2021年5月に発表した「2025中期経営計画」の最終年度であった。今回の業績発表は、発表時の目標であった売上収益3兆5,000億円、調整後営業利益3,000億円、さらに2025年11月に行われたIR Dayで発表された2025年度の通期業績予想である売上収益3兆4,200億円、調整後営業利益3,300億円、Non-GAAP営業利益3,400億円のいずれも上回る結果となった。好調な結果となった2025年度であるが、2026年度については「固め」の見方をしている。売上収益の予測は、「部材リスクやマクロ経済環境の不透明さを踏まえ」て、2025年度比2.3％減の3兆5,000億円である。なかでも国内ITサービスは6.5％減の2兆350億円としており、実際2025年度第4四半期の同セグメント受注額は、前年同期比2％減である。ただし、こういった中でもBluStellarは引き続き2桁の売上成長を見込んでいるほか、営業利益も増加の予測を行っている。また、環境の変化によって1,000億円程度の売上収益の上振れ（国内ITサービスセグメント）も織り込んでいる。今後の市場環境次第ではあるが、売上収益も含めてプラス成長を継続する可能性もあるであろう。