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Pricing Excellence Buyer Case Study: Promotional Product Wholesaler Improves Company Profit, Efficiency, and Customer Experience with Zilliant

Mark Thomason — Mon, 27 Mar 2023 04:00:00 GMT

This IDC Perspective presents a case study that unveils the experience that promotional products wholesaler, PromoProducts, had with transforming the way it prices and sells its catalog of over 200,000 SKUs through its 10 international brands. Core to the transformation was implementing Zilliant's price optimization and management software, which ultimately delivered a better customer experience and improved company performance and efficiencies.

"If your company makes, distributes, or sells a significant number of offerings, you should strongly consider a price optimization and management solution," says Mark Thomason, research director, Digital Business Models and Monetization program at IDC. "Today's solutions can significantly automate your company's revenue strategy from price setting to execution and enable salespeople and ecommerce to efficiently sell at the optimal price."

IDC MarketScape: Worldwide Point-of-Sale Software for Large Apparel and Softlines Retail 2023 Vendor Assessment

Margot Juros — Wed, 22 Mar 2023 04:00:00 GMT

This IDC MarketScape assesses the capabilities and strategies of enterprise POS software solution providers that have a significant presence in the large apparel/softlines retail segment. A key component of the evaluation is how IT buyers perceive the benefits of the POS software in meeting the quickly evolving needs of apparel retail as well as the providers' strategy and commitment to innovation to enable retailers' ongoing omni-channel success.

"The rapidly changing macroeconomic conditions as well as new shopper expectations for frictionless, engaging experiences means that POS providers must address not only the omni-channel needs of today but have a strong strategy for powering the omni-channel needs of tomorrow with the rapid innovation," says Margot Juros, research manager, Worldwide Retail Technology Strategies at IDC. "Successful players need to enable seamless omni-channel shopping with features, such as mobile POS, self-service/kiosks, and mixed carts, that allow consumers to shop anywhere and any way they want."

Steady Demand for Used IT Equipment

Susan G. Middleton — Fri, 17 Mar 2023 04:00:00 GMT

This IDC Survey Spotlight examines the increasing interest in acquiring used IT equipment due to economic uncertainty, budget concerns, and increasing regulatory pressures.

IDC conducted a survey in January 2023 to understand IT buyer preferences and motivations when evaluating and acquiring used IT equipment. We surveyed 525 IT decision makers in the following countries: Australia, Brazil, Germany, India, Japan, the United States, and the United Kingdom.

Future of Digital Infrastructure: 2023 Trends Driving As-a-Service (XaaS) Growth

Susan G. Middleton — Tue, 14 Mar 2023 04:00:00 GMT

This IDC Perspective covers the market trends that are driving everything as-a-service (XaaS) adoption in 2023 to facilitate organizations' digital transformation (DX) goals. IT infrastructure is one of the crucial pillars of digital transformation. In fact, DX cannot be successful without IT transformation aligned with business strategy to meet or exceed service-level objectives for data-driven insights.

"With the current economic uncertainty and increasing focus on sustainability, IDC recommends working with trusted partners or vendors to achieve DX objectives and reduce operational complexity." — Susan G. Middleton, research VP, Flexible Consumption and Financing Strategies for IT Infrastructure

IDC MarketScape: Worldwide Retail Price Optimization Solutions 2023 Vendor Assessment

Ananda Chakravarty — Tue, 14 Mar 2023 04:00:00 GMT

This IDC study provides an assessment of the principal retail price optimization solutions and discusses what criteria are most important for companies to consider when selecting a vendor.

"Price optimization, once thought to be a mature space, is dramatically changing with the advent of AI/ML, enabling automation, prioritization, and scaling of enormous amounts of data related to pricing. The new and old vendors in this space will drive a new kind of price optimization that considers far more data than ever imagined," says Ananda Chakravarty, vice president of research, IDC Retail Insights.

Buyer Case Study: Sustainability Partners Has an Innovative Business Model for Improving Essential infrastructure

Erin Hichman, Gard Little, Matthew Leger, Ruthbea Yesner, Sandeep Mukunda — Mon, 13 Mar 2023 04:00:00 GMT

This IDC Perspective is a buyer case study, which describes how end-user organizations have applied a consumption-based, as-a-service model to essential infrastructure like water systems. Sustainability Partners, a public benefit company, has developed an approach where it purchases and retains ownership of essential infrastructure, which is operated by an entity (e.g., city, municipal utility, school district, municipal hospital), and for which the entity pays it a usage fee, just like organizations do for the consumption of cloud services from providers like Microsoft Azure.

"If you've ever wondered whether the as-a-service delivery model would work for infrastructure beyond servers, storage, and networking, it turns out the answer is yes," said Gard Little, research VP, Global Services, Markets, and Trends at IDC, "And we know this because Sustainability Partners has demonstrated an innovative business model that aligns the interests of infrastructure providers, users, and financiers."

Kenya's Smartphone Market Continues to Contract, But Mobile Financing Schemes Offer Ray of Light for the Future

Fri, 10 Mar 2023 05:00:00 GMT

Nairobi, March 10, 2023 – Kenya's smartphone market declined for the second consecutive quarter in Q4 2022, with shipments down 13.5% year on year (YoY). That's according to the latest figures from International Data Corporation (IDC), with the global technology and consulting services firm's Worldwide Quarterly Mobile Phone Tracker showing that smartphones now account for 72% share of overall mobile phone shipments to the country.

Globant Grows 32% Organically to Reach $1.8 Billion in 2022

Douglas Hayward — Thu, 02 Mar 2023 05:00:00 GMT

Globant released another set of annual results with blistering fast growth, posting 32% organic growth (and 37% top-line growth) to $1.8 billion in 2022. Like many competitors, Globant expects growth to moderate in 2023, but unlike many, it still expects to post a highly robust growth of 16% (of which 12% is organic) in 2023, driven in part by its distinctive culture and offerings.

What Is Included in Your Organization's Sustainability Policy?

Susan G. Middleton — Tue, 21 Feb 2023 05:00:00 GMT

This IDC Survey Spotlight presents findings from a survey IDC conducted in January 2023 to understand IT buyer preferences and motivations when evaluating and acquiring used IT equipment. We surveyed 525 IT decision makers in the following countries: Australia, Brazil, Germany, India, Japan, United States, and United Kingdom.

This IDC Survey Spotlight reviews the top initiatives for organizations as they develop their sustainability goals and provides recommendations for IT suppliers for how to help with this journey.

Enable More Rapid Digital Transformation by Addressing Technical Debt — Future Enterprise Planning Guide

Meredith Whalen, Cora Carmody, Mike Rosen, Serge Findling, Joseph C. Pucciarelli — Mon, 20 Feb 2023 05:00:00 GMT

This IDC Tech Buyer Presentation provides CIOs with tools to address technical debt (unfunded liabilities) and prevent it from becoming a barrier to meeting enterprise goals. The planning guide includes peer advice and clear steps for assessing the current situation as well as ways to communicate to business leaders both the value of addressing debt and the risks of waiting. CIOs will also gain a framework to identify and manage technical debt, remediate it, and prevent future debt.

The framework helps technology leaders facilitate the discussion about how IT constraints, liability, and funding affect enterprise priorities and capabilities. "It's crucial for the CIO to demonstrate to senior management how technical debt remediation is essential to achieving high-priority business goals," say Cora Carmody, adjunct research advisor with IDC's IT Executive Programs. "Ignoring it limits organizational ability to compete and innovate as debt drags down digital transformation."

Technical debt threatens organizations' ability to maintain normal operations, to innovate, to scale, and to transform. Technical debt is not a one-time issue. Enterprises that address it and establish long-term debt management processes will gain speed and flexibility from improved capabilities.