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IDC ProductScape: Worldwide Cloud-Based Core P&C Insurance Platforms 2025

Surya Narayan Saha — Tue, 17 Mar 2026 04:00:00 GMT

The IDC ProductScape offers a comprehensive guide on the key functionalities of policy administration, underwriting, claims processing, and billing, into a unified, modular framework, featuring products from BriteCore, Duck Creek Technologies LLC, Peak3 HOLDING PTE. LTD., Guidewire Software Inc., Majesco, Inc., Salesforce, Inc., Sapiens International Corporation N.V., Insurity, Inc., Intuitive Web Solutions, LLC, SAP Fioneer, and DXC Technology Co. The status of each functionality is categorized as fully supported, partially supported, partner provided, road map, or not supported, aiding technology purchasers in quickly identifying which vendors align with their changing requirements.

IDC MarketScape: Worldwide Industrial DataOps Platforms 2026 Vendor Assessment

Jonathan Lang — Mon, 16 Mar 2026 04:00:00 GMT

This IDC study uses the IDC MarketScape methodology to provide a comprehensive assessment of the technology vendors offering industrial DataOps platforms. The intent of this IDC MarketScape is to inform technology buyers on the capabilities and strategies of select offerings to support industrial data life-cycle management processes. While there are numerous methodologies for managing industrial data life-cycle processes, IDC has identified strategies that include purpose-built industrial DataOps platforms as a highly scalable and effective approach.

“As the total volumes of operational data have increased and organizations fall under increasing pressure to utilize this data for advanced analytics and AI initiatives, they are really struggling from a technical perspective,” says Jonathan Lang, research director, Worldwide IT/OT Convergence Strategies, IDC. “What I’ve seen over time is that companies that adopt agnostic, purpose-built platforms for building and managing the data foundation have been particularly successful in scaling up and out and getting real value from their operational data.”

IDC PeerScape: Practices for Assistants, Agents, and Other Conversational AI Solutions

Hayley Sutherland — Mon, 16 Mar 2026 04:00:00 GMT

This IDC PeerScape features best practices based on a series of interviews conducted as part of the research for IDC MarketScape: Worldwide General-Purpose Conversational AI Platforms 2025 Vendor Assessment (IDC #US52972625, September 2025), as well as other technology buyer conversations conducted throughout the past year. Together, they reflect the need for organizations to view AI investments more holistically and strategically from the start, while also remaining flexible and focusing on nailing the specifics of the interaction contexts, outcomes, and metrics that accurately reflect differentiated AI value for their business.

"Conversational AI has been in mainstream use for years, but recent advances in AI, including generative AI and agents, have transformed the product landscape, capabilities, and requirements," said Hayley Sutherland, research manager, Conversational AI at IDC. "Organizations that want to leverage these advanced technologies in conversational AI use cases should look to peer insights for lessons learned and best practice recommendations to help ensure success."

IDC PlanScape: The Intelligent Collaborative Workspace: Disruption as a Partner

Wayne Kurtzman — Mon, 16 Mar 2026 04:00:00 GMT

Intelligent collaborative workspaces differ from other suites or workspaces (such as integrated employee workspaces) as they lead with enterprise collaborative functionality at their core. They are centered on the human activity of collaboration, which IDC defines as working together for a common goal. Arguably, not just the human-to-human collaboration, but also the human-to-AI (co-collaboration) and AI-to-AI collaboration, or substrate collaboration. The latter refers to the autonomous, coordinated interactions among multiple AI agents operating beneath the visible layer of human workflows, collectively optimizing, mediating, or automating processes to enhance collaborative outcomes without direct human awareness or intervention.

From Instant Payments to Instant Banking: the Benefits for Corporate Banking

Maria Adele Di Comite — Sun, 15 Mar 2026 04:00:00 GMT

This IDC Perspective explores how global innovations in real-time payments and overlay services are transforming corporate banking. It highlights the operational benefits for CFOs, including streamlined reconciliation, enhanced cash visibility, and improved risk management. Overlay services such as request to pay, confirmation of payee, tokenization, proxy directories, and open banking APIs are enabling automation, reducing fraud, unlocking new revenue streams, and positioning corporate banks as agile, secure partners in the evolving digital payments ecosystem.

"Instant payments do not just speed up transactions. They are also redefining the future of corporate banking, unlocking automation, security, and new business models in real time," said Maria Adele Di Comite, research director, Financial Insights.

IDC FutureScape: 全球可持续发展/ESG 2026年预测（中文版）

Sun, 15 Mar 2026 04:00:00 GMT

本IDC FutureScape报告介绍了2026年可持续发展/ESG十大预测。

“IT是企业从ESG合规转向可持续发展转型落地阶段的关键推动力。然而，IT的环境足迹也会阻碍这些目标的实现。AI无处不在的时代为加速变革创造了令人兴奋的新可能，也使得可持续IT采用比以往任何时候都更加重要。本IDC FutureScape可持续发展/ESG报告探讨了将AI成功用于可持续发展以及实现可持续AI整合的各项关键要素。”——Bjoern Stengel，IDC可持续发展战略和技术研究部全球可持续发展研究和实践主管

IDC PeerScape: Intuitive AI Practices for Information Management

David Weldon — Sun, 15 Mar 2026 04:00:00 GMT

This IDC PeerScape explores how some early adopters of intuitive AI decided to pursue this strategy and how they used the technology to overcome challenges from traditional methods.

"Advanced intuitive AI tools can instantly understand and act on new types of documents and workflows without a lot of manual configuration. They can find actual meaning in what would otherwise be just words, which enables AI systems to learn, connect disparate information, and act intelligently," says David Weldon, adjunct research advisor for IDC's IT Executive Programs (IEP).

IDC PeerScape: Lessons Learned from Using AI-Enabled Retail Industry Clouds

Nadia Ballard, Margot Juros — Sun, 15 Mar 2026 04:00:00 GMT

This IDC PeerScape explores key lessons learned from retailers at the forefront of the industry's cloud-based and AI-powered transformation, including Home Depot, Canadian Tire, Levi's, QuikTrip (QT), and Officeworks. By partnering with technology vendors that offer industry-tailored, cloud-based solutions, these companies have successfully implemented use cases as varied as personalized customer engagement, localized data insights to elevate customer experience, and automated manual processes for scalability and efficiency.

"As the pace of retail accelerates and shopper expectations and demands are changing quickly, it's more important than ever for retailers to leverage modernized data foundations and the power of AI to overcome challenges in delivering differentiated, real-time personalized experiences and efficient operations needed for competitive success."

Stress Testing the Digital Economy: War in the Middle East and the Global IT Outlook

Sun, 15 Mar 2026 04:00:00 GMT

This IDC Perspective discusses how the Middle East War is acting as a structural stress test for the global digital economy, exposing vulnerabilities in energy dependency, supply chain logistics, and infrastructure resilience. While the shift toward as-a-service and opex-based ICT spending will moderate the risk of abrupt contractions, energy price volatility, cyber escalation, and supply chain disruptions are reshaping IT investment priorities for 2026 and beyond. Security, sovereign cloud, and AI will remain strategic, but ROI scrutiny and demands for spending discipline will intensify. Scenario analysis suggests that while a contained conflict limits downside risk, prolonged instability could materially dampen IT growth, especially in the hardware and consumer segments.

"The Middle East War is not just a geopolitical crisis. It's a structural test of the digital economy's resilience, compelling technology leaders to recalibrate plans to address energy volatility, supply chain shocks, and the imperative of disciplined, scenario-based IT investment." — Laurie Buczek, group vice president, Worldwide Research

The Cloud-Native Engineering Software Stack Overview: Mapping the Key Capability Areas Across the Value Chain

George Mironescu — Sun, 15 Mar 2026 04:00:00 GMT

This IDC Perspective captures the various technology components and capability areas making up the cloud-native engineering software stack and value chain. The document clusters together functional areas by software engineering practitioner profile and features representative open source and commercial products for the field. This document provides a high-level map of the key value-add areas that, when engineered together, enable organizations to build and operate cloud-native software environments. It helps software engineering leaders inform their platform and stack design and supports them in identifying potential capability gaps in their current environments and future road maps. It is also meant to serve as an addendum to IDC's Worldwide Cloud-Native Engineering Software Taxonomy, 2026. While this document captures the various value-add components that, when engineered together, enable cloud-native software delivery, IDC's Worldwide Cloud-Native Engineering Software Taxonomy, 2026 formalizes which of IDC's standard software taxonomy foundation markets are considered under IDC's definition for cloud-native engineering software.

"Nailing the right AI environments is dependent on how well organizations have optimized their cloud-native delivery engines. If cloud native, as the software infrastructure foundation supporting AI, is not designed for scale, agility, and operational flexibility, everything AI crumbles, from AI experimentation through to operationalizing AI inference. Understanding the capability areas key to enabling that software infrastructure is vital to enable organizations execute on their AI ambitions," said George Mironescu, associate research director, Software Development and Delivery, IDC.