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IDC MarketScape: Worldwide Point-of-Sale Software in Grocery and Food Store Retail 2026 Vendor Assessment

Filippo Battaini — Wed, 29 Apr 2026 04:00:00 GMT

This IDC MarketScape assesses the capabilities and strategies of enterprise point-of-sale (POS) software vendors with a significant presence in the worldwide grocery and food store retail segment. The evaluation assesses vendors against criteria spanning omni-channel strategy, innovation, delivery, global capabilities, loss prevention, multi-vertical support, and customer satisfaction. A key component of the evaluation is how well vendors are positioning their platforms as composable commerce foundations capable of supporting the rapidly evolving operational and customer experience demands of modern grocery retail.

"Grocery POS is no longer a checkout technology; it is the operational core of the modern store. The vendors that are pulling ahead have built open, composable platforms in which AI, loss prevention, payments, and food service capabilities converge on a shared foundation, giving retailers the freedom to build differentiated experiences without being constrained by their technology stack," said Filippo Battaini, research manager, IDC Retail Insights.

Adobe Introduces AI-Driven Adobe Journey Optimizer Loyalty at Adobe Summit 2026

Ornella Urso, Dorothy Creamer — Tue, 28 Apr 2026 04:00:00 GMT

At Adobe Summit 2026, Adobe announced Adobe Journey Optimizer (AJO) Loyalty, a new solution designed to embed loyalty into the broader customer experience through AI-driven personalization, real-time data, and journey orchestration. IDC views this launch as a strategic move to reposition loyalty as a scalable growth engine, although its success will depend on how effectively Adobe navigates a fragmented loyalty technology landscape and demonstrates measurable business impact.

IDC PeerScape: Peer Insights for Accelerating AI-Driven Underwriting Transformation in Insurance — Part 2

Inci Kaya — Tue, 28 Apr 2026 04:00:00 GMT

To provide actionable insights, this document is presented in two parts. IDC PeerScape: Peer Insights for Accelerating AI-Driven Underwriting Transformation in Insurance (IDC #US53779826, March 2026) features four case studies, and this current IDC PeerScape covers three additional examples of underwriting transformation and automation across the industry.

"Insurers that leverage AI to automate specialty underwriting and endorsement processing are achieving measurable gains in speed, accuracy, and compliance. The shift from manual research to unified, data-enriched profiles empowers underwriters to make confident decisions and strengthens broker relationships. As regulatory scrutiny intensifies, explainable AI and robust audit trails will be key differentiators in the insurance landscape." — Inci Kaya, IDC research manager, Digital Strategies, Insurance Worldwide

IDC TechBrief: Stars and HEDIS Quality Measurement Technology Needs for Value-Based Healthcare

Jennifer Eaton — Tue, 28 Apr 2026 04:00:00 GMT

This IDC TechBrief examines the technology needs of health plans, payers, and provider organizations navigating the simultaneous restructuring of CMS Medicare Advantage Star Ratings and NCQA HEDIS quality measurement. This document provides insights into the underlying technology requirements, investment drivers, and critical risk and success factors most relevant to organizations managing Stars and HEDIS performance in the 2026–2030 time frame.

"The CY2027 Final Rule and NCQA's MY2026 HEDIS specifications are not incremental updates; they represent a structural reset of how Medicare quality is measured and rewarded. Plans that have managed Stars through administrative compliance and CAHPS survey optimization are entering an era where clinical outcomes, FHIR-native data infrastructure, and real-time care management are the determinants of financial performance. The technology investment window is open, but it is narrowing. Organizations that move now, building FHIR pipelines, procuring validated digital HEDIS engines, and redesigning quality programs around clinical outcomes, will establish durable competitive advantages that are difficult to replicate under deadline pressure," says Jennifer Eaton, research director, Value-Based Healthcare IT Transformation Strategies at IDC.

Google Cloud Next 2026: Building the Agentic Enterprise

Matthew Eastwood, Dave McCarthy — Mon, 27 Apr 2026 04:00:00 GMT

At Google Cloud Next '26, Thomas Kurian delivered Google Cloud's most integrated and enterprise-credible AI story to date. Building on last year's agentic enterprise vision, Google returned with a more production-oriented model spanning AI infrastructure, Gemini-centered agent platforms, data modernization, security, productivity, and ecosystem execution. Key announcements included eighth-generation TPUs for training and inference, the Virgo Network fabric, Gemini Enterprise, the Gemini Enterprise Agent Platform, Agentic Data Cloud, deeper Wiz integration, and new Workspace intelligence capabilities. Google also introduced a $750 million partner fund and highlighted commitments from Accenture, Deloitte, McKinsey, BCG, Salesforce, and SAP. Customer examples from Merck, GE Appliances, NASA, Home Depot, Macy's, Vodafone, and Virgin Voyages showed momentum beyond digital natives. From IDC's perspective, Next '26 signaled a shift from AI-native vision to a more complete enterprise operating model.

Japan IT Infrastructure Services Forecast by Service Type and Infrastructure Type, 2026–2030

Mimei Ito — Mon, 27 Apr 2026 04:00:00 GMT

This IDC presentation provides the market forecast for the Japan IT infrastructure services market as of February 2026.

The market size is broken down by customer type, service type, and infrastructure type, providing a quantitative market forecast through 2030 and analyzing the factors driving market expansion or contraction.

"Investment in IT infrastructure optimization and the expansion of AI infrastructure deployment will drive the growth of the IT infrastructure services market," says Mimei Ito, research manager for Software, Services, and IT Spending at IDC Japan.

This is the English translation of the Japanese document (IDC #JPJ53501326).

Comcast Business 2026 Analyst Event Highlights Accelerated AI-Driven Focus to Bolster Enterprise Growth

Paul Hughes, Ghassan Abdo, Jitesh Bhayani, Peter Chahal, Jason Leigh — Fri, 24 Apr 2026 04:00:00 GMT

Comcast Business' 2026 Analyst Event highlighted that the company is at a pivotal and transformational moment, where its infrastructure, AI capabilities, and partner ecosystem products are now an integrated solution. This comes at a time when the enterprise digital transformation curve is peaking and businesses are looking for a strategic partner that can manage the pace of change and support long-term business outcomes.

IDC MarketScape: Worldwide Carbon Accounting and Management Applications 2026 Vendor Assessment

Amy Cravens — Fri, 24 Apr 2026 04:00:00 GMT

This IDC study evaluates vendors in the rapidly evolving carbon management software market. Driven by regulatory mandates and stakeholder expectations, carbon management has become a core enterprise function, shifting from basic emissions reporting to integrated, decision-oriented platforms. The document highlights vendor strengths, challenges, and strategic differentiators, providing technology buyers with guidance on selecting solutions that align with compliance, operational integration, and decarbonization objectives.

"Carbon management is no longer a reporting exercise," said Amy Cravens, research manager, ESG and Sustainability Software at IDC. "It's the new foundation for enterprise strategy, risk, and value creation in a decarbonizing world."

Salesforce TDX 2026 — Developer Enablement in the Transition to Agentic Development

Adam Reeves — Fri, 24 Apr 2026 04:00:00 GMT

Tech Buyer Survey Spotlight: From the Plant Floor Up — How Manufacturing Organizations Are Prioritizing Data for AI Readiness

Lorenzo Veronesi — Fri, 24 Apr 2026 04:00:00 GMT

This IDC Tech Buyer Survey Spotlight provides insight from the manufacturing sample of IDC’s Future Enterprise Resiliency and Spending Survey (FERS Survey) Wave 2, March 2026. This IDC Tech Buyer Survey Spotlight focuses on analyzing the importance of different data sources for Industrial AI.