rssitbuyer

IDC MarketScape: Europe, Middle East, and Africa AI-Enabled Workforce Management and Compliance 2025–2026 Vendor Assessment

Bo Lykkegaard — Thu, 08 Jan 2026 05:00:00 GMT

This IDC study assesses major AI-enabled workforce management and compliance vendors across Europe, the Middle East, and Africa. It is IDC's first buyer guide for this market, and it has been created in parallel with a worldwide MarketScape for AI-enabled workforce management and compliance. The study evaluates vendors' capabilities, integration, and innovation, offering guidance for enterprises seeking resilient, flexible, and compliant workforce solutions to thrive in the evolving EMEA labor landscape.

"In EMEA, workforce management is no longer just about compliance. It can be a key source of operational agility, employee empowerment, and competitive advantage, especially in frontline industries such as retail, hospitality, transportation and logistics, and healthcare." — Bo Lykkegaard, associate VP, European software research, IDC

IDC FutureScape: Worldwide Security and Trust 2026 Predictions — Asia/Pacific (Excluding Japan) Implications

Sakshi Grover, Yih Khai Wong — Wed, 07 Jan 2026 05:00:00 GMT

This IDC study presents the top 10 security and trust predictions for 2026 and beyond in the Asia/Pacific region.

"As enterprises across APEJ accelerate toward AI-first operating models, navigate tightening sovereignty mandates, and prepare for the disruptive impact of quantum technologies, security has moved from being a protective layer to becoming the strategic engine of digital advantage. The imperative to govern data intelligently, automate at scale, and validate trust across interconnected ecosystems is reshaping how organizations build resilience. The following predictions illustrate how security, AI, and sovereignty will converge to define competitive differentiation over the next five years, separating digital leaders from digital risk-takers," says Sakshi Grover, senior research manager, Cybersecurity Products and Services, IDC Asia/Pacific.

"The security landscape is rapidly evolving, with AI playing a pivotal role in accelerating innovation. Resilience and trust will not just become important barometers of success, but also a competitive advantage in a volatile and challenging environment," says Yih Khai Wong, senior research manager, Cybersecurity Products and Services, IDC Asia/Pacific.

AI-Powered Customer Experience in Insurance: A Strategic Priority

Inci Kaya — Mon, 05 Jan 2026 05:00:00 GMT

This IDC Perspective explores the evolving role of customer experience in the insurance industry. Drawing on recent IDC survey data and industry research, it highlights the strategic importance of customer experience initiatives, the rapid adoption of AI and digital technologies, and the shift toward real-time personalization and omni-channel engagement. The document provides actionable recommendations for technology buyers, emphasizing the benefits of investing in customer-centric solutions and the risks of failing to keep pace with changing customer expectations and regulatory requirements.

"Between generational expectations and the widespread availability of robust technology options, insurance leaders recognize that investing in real-time, personalized customer experiences is no longer optional; it is a strategic priority to remain at the forefront of customers' minds. IDC surveys show that nearly 60% of insurers are prioritizing dynamic, AI-driven engagement to build loyalty, drive growth, and stay ahead in a rapidly evolving market." — Inci Kaya, research manager, Worldwide Insurance Digital Strategies

Asia/Pacific National Government Priorities: Data-Driven Services and Programs

Louise Francis, Ravikant Sharma — Wed, 24 Dec 2025 05:00:00 GMT

This IDC Tech Buyer presentation examines how Asia/Pacific governments are accelerating their transformation into data-driven organizations to meet rapidly evolving citizen expectations, leverage emerging technologies, and address ongoing fiscal pressures. Leveraging recent IDC surveys across Asia/Pacific government agencies, IDC predictions, and use cases highlights the strategic investments being made in modernizing data architectures, consolidating fragmented data sources, and embedding robust governance frameworks to bridge the data readiness gap.

IDC FutureScape: Worldwide Agentic Artificial Intelligence 2026 Predictions — Asia/Pacific (Excluding Japan) Implications — Positioning for Success — Opportunities for Tech Sales and Marketing Leaders

Deepika Giri, Swapnil Shende — Wed, 24 Dec 2025 05:00:00 GMT

This IDC FutureScape Persona presents the top 10 predictions for the agentic AI industry for the next five years in the Asia/Pacific (excluding Japan) (APEJ) region and highlights the key challenges and opportunities for technology sales and marketing leaders. This IDC Market Presentation discusses the impact of the IDC FutureScape: Worldwide Agentic AI 2026 Predictions: Asia/Pacific (Excluding Japan) Implications (IDC #AP52923825, December 2025) on APEJ and contains regional perspectives and implications with IT impacts.

IDC FutureScape: Worldwide Agentic Artificial Intelligence 2026 Predictions: Asia/Pacific (Excluding Japan) Implications

Deepika Giri, Swapnil Shende — Wed, 24 Dec 2025 05:00:00 GMT

The IDC study provides IDC's top 10 predictions for Agentic AI in 2026 and beyond for the Asia/Pacific (excluding Japan) (APEJ) region. This document explores the pivotal transformation underway as agentic AI becomes foundational to enterprise strategy and operations across APEJ. While enthusiasm for enterprise AI agents remains high, the rapid evolution of agentic technologies introduces escalating risks and complex deployment requirements. The document details how leading CEOs are increasingly relying on agentic AI for strategic guidance, positioning these systems as trusted voices in the boardroom and catalysts for new operating models. However, the shift brings significant challenges, including legal exposure, leadership accountability, failed customization, and productivity setbacks stemming from poor data readiness. These dynamics are set to fundamentally reshape roles, cost frameworks, and IT strategies throughout the region.

IDC FutureScape: Worldwide Banking and Payments 2026 Predictions — Asia/Pacific (Excluding Japan) Implications

Michael Sek Pheng Yeo — Wed, 24 Dec 2025 05:00:00 GMT

This IDC Presentation discusses the Asia/Pacific (excluding Japan) (APEJ) localization of IDC FutureScape: Worldwide Banking and Payments 2026 Predictions (IDC Financial Insights #, October 2025). The financial services landscape continues to undergo transformative shifts as emerging technologies, such as agentic AI and GenAI, continue to penetrate and drive new transformation strategies in banking and payments in the APEJ region. With the continuing application of agentic and GenAI into all levels of technology in the financial services sphere, financial services institutions (FSIs) must master the implications of AI implementations from the potential new business models that will emerge to the new regulatory and compliance requirements that will become mandatory, This document presents predictions that technology leaders in banking and payments should digest to prepare themselves for the next wave of transformation in APEJ.

IDC FutureScape: Worldwide Developer and DevOps 2026 Predictions — Asia/Pacific (Excluding Japan) Implications

Dhiraj Pramod Badgujar — Wed, 24 Dec 2025 05:00:00 GMT

This IDC FutureScape delves into the top 10 predictions and Asia/Pacific (excluding Japan) (APEJ) implications for developers and development operations (DevOps) in 2025 and beyond.

APEJ organizations are rapidly transitioning to agentic AI and autonomous software development processes, resulting in enormous increases in speed, automation, and scalability. Strong governance, sovereign AI alignment, and platform engineering foundation will be critical in managing risk and unlocking regional innovation.

IDC FutureScape: Worldwide Digital Infrastructure 2026 Predictions — Asia/Pacific (Excluding Japan) Implications

Simon Piff — Wed, 24 Dec 2025 05:00:00 GMT

This IDC presentation provides the top 10 digital infrastructure predictions for 2026 as they relate to the Asia/Pacific (excluding Japan) (APEJ) region.

IDC FutureScape: Worldwide Enterprise Connectivity 2026 Predictions — Asia/Pacific (Excluding Japan) Implications

Swathi Arunaa, Nikhil Batra, Dr. William Lee — Wed, 24 Dec 2025 05:00:00 GMT

This IDC FutureScape for Asia/Pacific enterprise connectivity provides a forward-looking view into the enterprise road map to becoming an agile, connected, and AI-fueled enterprise and offers IDC's predictions for key trends between 2026 and 2029.

"As enterprises across Asia/Pacific accelerate their shift toward AI-enabled enterprise, the role of networking becomes even more central to how they compete and scale," says Nikhil Batra, senior research director, Telecom and Enterprise Connectivity Strategies, IDC. "This year's predictions are a reflection of how Asia/Pacific organizations are balancing innovation with the realities of digital infrastructure, regulatory environments, and geopolitics. Over the next few years, the ability to integrate AI across cloud, edge, and network domains, and to align internal teams and external partners around this shift, will shape progress toward an adaptive and resilient enterprise."