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HPE Services Launches New Consulting Services and More Embedded Intelligence to Accelerate GenAI Adoption

Leslie Rosenberg, Rob Brothers — Fri, 08 Dec 2023 05:00:00 GMT

IDC MarketScape: Worldwide Field Service Management Applications 2023-2024 Vendor Assessment

Aly Pinder — Fri, 08 Dec 2023 05:00:00 GMT

This IDC study uses the IDC MarketScape model to provide an assessment of technology vendors participating in field service management.

"The field service operation has become a critical aspect of the value being delivered to customers and operators," says Aly Pinder, research vice president, Aftermarket Services Strategies, IDC. "Issue resolution is table stakes, but in a more competitive environment, the field service team has a great opportunity to enhance the customer's experience through value-add interactions at a point of need."

2023 Worldwide Semiconductor Supply Chain Summary: Fabless, Foundry, OSAT, and Advanced Packaging

Galen Zeng — Thu, 07 Dec 2023 05:00:00 GMT

This IDC Market Presentation looks at the semiconductor supply chain, in which Fabless, Foundry, and outsourced semiconductor assembly and test services (OSAT) are positioned in the upstream, midstream, and downstream, respectively, working together to complete chip products. As chipset system architectures continue to evolve, advanced packaging is required to complement their designs.

“In 2023, because of market conditions, there was lackluster demand for consumer electronics. However, the AI and high-performance computing (HPC) markets experienced strong demand, and with inventory gradually decreasing in the supply chain, chip market demand is slowly recovering. The semiconductor supply chain is poised to embrace positive market opportunities in 2024,” says Galen Zeng, senior research manager, Semiconductor Research, IDC Asia/Pacific.

2023年国内LPWAおよびIoT衛星通信サービス市場動向

Yoriyuki Yamashita — Thu, 07 Dec 2023 05:00:00 GMT

近年、通信事業者が低軌道（LEO）の人工衛星やHAPS（High Altitude Platform Station）などのNTN（Non-Terrestrial Network）通信技術を用いて広範囲をカバーする取り組みを行っており、そのIoT（Internet of Things）分野の活用にも関心が集まっている。また、効率的にIoT通信を行うための新たなLPWA（Low Power Wide Area）規格の策定などの動向が生まれている。こうした状況を踏まえ、LPWA通信やNTN通信技術の国内IoT市場への影響を分析することを本調査レポートの目的とする。今回の調査では、LPWA通信を公衆網として提供する事業者やNTNを用いた通信サービスに取り組む事業者に着目している。そうした事業者が想定しているユースケースやユーザー企業の特徴、注目すべき市場動向や法規制の動向に加え、各事業者の戦略の分析を試みている。

「低軌道衛星を用いた通信サービスでは、通信事業者が最初に取り組んでいるのはIoTよりもむしろ、ブロードバンドインターネットや携帯電話のデータ通信／音声通話サービスである。また、LPWA通信サービス市場で立ち上がりつつ有望な市場の一つに、製造業でのスマートメンテナンス向け市場がある。通信事業者やSIerは、適切なパートナーシップなどを通じて、こうした市場での案件獲得を目指すべきである」とIDC Japan、Infrastructure & Devicesのリサーチマネージャーである山下頼行は述べている。

Amazon End-User Computing Group Responds to Customer Logistical Challenges

Shannon Kalvar — Thu, 07 Dec 2023 05:00:00 GMT

In the storm of announcements about AI (generative and not), Amazon also released the Amazon WorkSpaces Thin Client. Based on the Fire TV Cube, this device is not an attempt to revolutionize the thin client market; rather, Amazon is trying to bring the power of its logistics and manufacturing network to bear on the sticky challenge of IT device life cycles and management in a rapidly changing world.

Diverse Drivers Deepen Service Provider Commitments to Sustainability Goals

Chris Drake — Thu, 07 Dec 2023 05:00:00 GMT

This IDC Survey Spotlight uses data from IDC's 2023 Service Provider View Survey, which collects responses from 400 IT decision makers and line-of-business (LOB) leaders at tier 2 and tier 3 cloud service providers — aka the "long tail." This IDC Survey Spotlight is one of the first published deliverables to IDC's new Service Provider Adoption Trends and Strategies CIS.

IDC's Service Provider Adoption Trends and Strategies CIS analyzes the current strategies, service offerings, suppliers, partner ecosystems, and investment intentions of tier 2 and tier 3 cloud service providers of varying types, including managed service providers (MSPs), systems integrators (SIs), independent software vendors (ISVs), infrastructure-as-a-service (IaaS) providers, platform-as-a-service (PaaS) providers, and others globally.

This document provides a deep dive into the different stages tier 2 and tier 3 cloud service providers are at with their environmental sustainability strategies, including commitments to achieving net zero targets. It also offers insights into the different factors that are driving service provider commitments to specific sustainability goals. The reasons behind service providers' adoption of sustainability initiatives are diverse and include the importance of national, regional, or industry-specific regulatory requirements and the need to meet the demands and expectations of customers, investments, and ecosystem partners.

Enterprise Spending Pattern on Cloud Connectivity/Cloud Networking

Courtney Munroe, Avinash Naga — Thu, 07 Dec 2023 05:00:00 GMT

This IDC Survey highlights the enterprise spending pattern on cloud connectivity/cloud networking. Further:

Digital infrastructure and the rapid growth of data traffic is driving the demand for increased bandwidth. IDC survey data reveals that 3 in 10 enterprises are increasing bandwidth consumption by up to 50% per year.
Almost 50% of enterprises will spend more on connectivity than originally budgeted to meet business requirements. This trend shows a consistent consumption pattern throughout the budget cycle.
98% of Asia/Pacific enterprises will spend less than 10% of their IT budget on managed network services versus 63% of EMEA businesses that expect to spend between 10% and 50% of that budget.
The largest share of spending for North American enterprises on connectivity access is broadband/shared fiber compared with dedicated fiber for EMEA and Asia/Pacific–based businesses.
Only 7% of enterprises are using satellite connectivity today; however, 44% are looking at future options for resiliency and increased coverage.
Approximately 25% of enterprises report that GenAI is impacting their business today. They also expect GenAI to help accelerate network planning, improve security, and customer experience.

How does Reality Map Against Ambitions for Cloud-Native App Delivery?

George Mironescu — Thu, 07 Dec 2023 05:00:00 GMT

This IDC Survey Spotlight provides an in-depth view of cloud-native application development and delivery penetration in Europe across the cloud custom app estate, comparing adoption in 2023 over 2022. It also looks at how European organizations' expectations are evolving going into 2024. IDC looks at penetration by segmenting organizations into three categories: lower midmarket organizations (500–999 FTEs), midmarket organizations (1,000–4,999 FTEs), and large enterprises (5,000 FTEs or more). IDC provides its views on current levels of penetration and ambitions in the context of the current business mandates and pain points shaping app dev/delivery priorities among organizations in Europe.

The document is based on a survey question from IDC's European DevOps and Modern App Delivery Survey in September 2023. The survey covered 600 organizations with more than 500 FTEs across Europe with capabilities in application development and delivery.

IDC MarketScape: Worldwide ESG Program Management Services 2023–2024 Vendor Assessment

Dan Versace — Thu, 07 Dec 2023 05:00:00 GMT

This IDC study uses the IDC MarketScape model to provide an assessment of several providers participating in the worldwide ESG program management services market. This IDC MarketScape is an evaluation based on a comprehensive framework and a set of parameters that assesses providers relative to one another and to those factors expected to be most conducive to success in each market during both the short term and the long term.

“As organizational maturity in ESG continues to grow rapidly — pushed by customer sentiment, investor demands, and the inevitability of regulation — more is being asked of professional services vendors. To combat the existential threats posed by climate change and social inequity, vendors and users alike must work together to codevelop solutions, driven by technology, to manage risk, create opportunities for differentiation, and deliver sustainable value.” — Dan Versace, research analyst, ESG Business Services

IDC Survey Spotlight: What Is the Average Monetary Cost of a Print Security Breach?

Robert Palmer — Thu, 07 Dec 2023 05:00:00 GMT

This IDC Survey Spotlight examines data collected from IDC's 2023 U.S. Print and Cloud Security End-User Survey. The survey was designed to identify how factors such as hybrid work, cloud, and zero trust are influencing print and document security decisions. This IDC Survey Spotlight looks specifically at the monetary costs associated with a print security breach.