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2025 Canadian Consumer Holiday Shopping Behaviours

Praveen Datta — Mon, 01 Dec 2025 05:00:00 GMT

This IDC Survey presents findings from IDC Canada's most recent consumer survey highlighting the Canadian consumer holiday season shopping behaviours.

IDC Canada's consumer research group conducts quarterly surveys to understand the current and future adoption plans for a variety of consumer services and devices. One of the main goals of these surveys is to identify/measure the current state of the consumer markets — capture consumer behaviours, intentions, and expectations as they relate to consumer services and devices.

This document provides insights on Canadian consumer technology spending intentions, device and brand preferences, preference of purchasing method, popularity of seasonal sale events, and purchase motivators.

The data presented in this document is useful for market intelligence roles, product managers, and product marketers that seek to understand the buyer behaviour of Canadian consumers toward major consumer devices.

There is a considerable volume of data from our surveys beyond what is provided in this presentation, and more detailed cross-tabs can also be provided. We encourage you to contact your IDC account representative if you have any specific questions about a market or segment of interest.

Dreamforce 2026: The Era of the Agentic Enterprise

Wed, 26 Nov 2025 05:00:00 GMT

This IDC Market Perspective describes how Dreamforce 2025 (held October 14–16) marked Salesforce's pivot from Customer 360 to Agentforce 360, positioning the company as an agentic platform rather than a cloud-first CRM. The company declared the "end of the cloud era," recasting each former cloud as an Agentforce module (Sales, Marketing, Service, Field Service, Revenue, Commerce, IT Service, and Industry Clouds), while Slack is reframed as the Agentic Operating System and conversational UX. Partnerships with OpenAI, Stripe, Anthropic, and Google broaden model and commerce reach; Slack's role as collaborative UX places it at the center of agent-driven work. Data 360 must prove value beyond existing warehouses by operationalizing context for agents, while suppliers align tech stacks and skills to Agentforce's deterministic plus agentic pattern.

Agentforce 360 is a pragmatic step toward enterprise-ready agents, balancing nondeterministic intelligence with governed, predictable execution across the customer life cycle.

"Dreamforce 2025 is Salesforce's line in the sand moment: Agentforce 360 reframes Salesforce from system of record CRM to an agentic AI operating platform, with Slack as the front door and Data 360 as the spine," says Heather Hershey, research director of AI-Enabled Digital Commerce at IDC. "Salesforce has placed a major bet on the future of the emerging agentic enterprise, one in which intelligent context starts to operationalize the 'messy middle' — the 80% of repetitive business processes locked in unstructured data and outdated flows — turning unstructured data into opportunities for agentic decision autonomy with human-supervised execution."

Ten Key Takeaways from Sibos 2025

Maria Adele Di Comite — Tue, 25 Nov 2025 05:00:00 GMT

The Sibos 2025 event in Frankfurt highlighted the transformation of global finance, with AI, CBDCs, instant payments, and tokenization driving innovation and operational efficiency. Banks are prioritizing customer-centricity, regulatory compliance, and risk management while adapting to new payment infrastructures and digital assets. The event, organized by SWIFT, emphasized the need for interoperability, responsible AI adoption, and ecosystem collaboration to meet evolving customer expectations and regulatory demands, thus paving the way for a resilient, integrated, and future-ready financial industry.

"The future of global finance is being shaped by customer-centricity, instant payments, and digital currencies; banks must adapt fast to remain relevant in this new landscape and need to embed AI in their processes to support evolution efficiently and at speed." — Research Director Maria Adele Di Comite, Financial Insights, IDC

IDC MarketScape: Worldwide Hyperscaler Marketplaces 2025 Vendor Assessment

Nadia Ballard, Frank Della Rosa — Mon, 24 Nov 2025 05:00:00 GMT

The IDC MarketScape: Worldwide Hyperscaler Marketplaces 2025 Vendor Assessment highlights how cloud marketplaces are revolutionizing procurement, enabling organizations to drive greater business value, optimize costs, and accelerate innovation. This document evaluates leading vendors such as Amazon, Google, Huawei, Microsoft, and Vultr on their capabilities, strategies, and AI-driven advancements, emphasizing the growing importance of agentic AI, partner ecosystems, and integrated procurement in maximizing ROI and operational efficiency across industries.

"The cloud SP vendors profiled in this IDC MarketScape continue to invest in their respective marketplaces, expanding the range of products and services offered but also improving the user experience for buyers that increasingly include line-of-business and procurement roles, in addition to the traditional IT buyers," said Nadia Ballard, senior research manager, Industry Cloud and SaaS, IDC.

"Cloud marketplaces are no longer just procurement tools — they are strategic growth engines, accelerating innovation, business agility, and AI-driven transformation across every industry," said Frank Della Rosa, research vice president, SaaS, Business Platforms, and Industry Cloud, IDC.

U.S. Business Wireline Service Provider Market Shares, 2024: Intense Competition in AI-Powered Networks, Fiber Deployments, and FWA Offerings

Denise Lund, Courtney Munroe, Avinash Naga — Mon, 24 Nov 2025 05:00:00 GMT

This IDC presentation provides vendor market shares for the U.S. business wireline service provider market for 2024.

"2024 revealed itself as the year in which leading cable MSOs began to finally emerge from the shadows of the major telcos in the U.S. business wireline services market," according to Denise Lund, research vice president, Worldwide UC and Telecom at IDC. "The cable MSOs benefited from no distractions with legacy voice service customer bases and a doubled-down focus on high-speed data services, bundles, and managed services."

Do Employees Prefer Personal Devices or Room Systems for Hybrid Meetings?

Gala Spasova — Sat, 22 Nov 2025 05:00:00 GMT

This IDC Survey Spotlight, which draws on findings from IDC's 2025 Global Employee Experience Survey, examines how employees choose their preferred online meeting setups in today's office environment. As office mandates become more widespread across the region, two-thirds of employees are now working onsite, yet hybrid meetings remain a core part of daily collaboration. The document analyzes the factors influencing these choices — whether the flexibility and convenience of personal devices, the quality of interaction offered by dedicated meeting spaces, or simply the availability of technology.

Generative AI's Bandwidth Revolution: How Telcos Can Thrive Amid Surging Network Demands

Ajeet Das — Sat, 22 Nov 2025 05:00:00 GMT

This IDC Market Note analyzes how generative AI (GenAI) adoption is driving new bandwidth demands and traffic patterns across service provider broadband networks. As enterprises and consumers embrace GenAI-enabled applications, service providers must upgrade infrastructure to support elastic, low-latency connectivity and distributed architecture. The document offers strategic recommendations for network optimization, highlighting the transformative impact of GenAI on capacity, latency, and throughput requirements in both core and edge networks.

"As GenAI transforms networks, will service providers keep pace with the tidal wave of bandwidth, latency, and connectivity demands reshaping our digital future?" — Ajeet Das, research director, Telecom Network Infrastructure at IDC

Vendavo Growth + Profitability Summit: An AI-First Strategy Focused on Manufacturing and Distribution

Mark Casidsid — Sat, 22 Nov 2025 05:00:00 GMT

This IDC Market Note discusses the main takeaways from Vendavo’s Growth + Profitability Summit, held in Amsterdam in October 2025. It outlines key strategy and product updates and provides IDC’s analysis of the company’s ongoing initiatives and announcements from the event.

IDC Announces Singapore Winners of the 2025 IDC Future Enterprise Awards

Wed, 19 Nov 2025 05:00:00 GMT

SINGAPORE, 20 November 2025 – International Data Corporation (IDC ) today announced the national winners of the IDC Future Enterprise Awards (FEA) 2025 for Singapore. This year’s winners highlight how Singapore organizations are operationalizing AI, data, and digital ecosystems to accelerate innovation, sustainability, and inclusion — from next-generation banking and insurance to mobility, education, and retail.

eSIM Adoption and Its Growing Impact on Mobility and IoT

Pahul Singh — Tue, 18 Nov 2025 05:00:00 GMT

This IDC Market Perspective explores the current state of eSIM adoptionand its growing impact across mobile and IoT connectivity. It highlights how the consumer and enterprise markets are shifting toward eSIM-enabled devices, driven by OEM integration and MNO support. This document also examines key enablers like GSMA's SGP.32 standard, which is set to transform large-scale IoT deployments through flexibility and remote provisioning.

"eSIM adoption in mobility and IoT will drive flexibility, global connectivity, and new opportunities for operators and enterprises." — Pahul Singh, senior research analyst, Mobility and IoT Communication Services