rssconsumer IDC RSS alerts IDC CX Path: Is Full Replacement — And Not Just Extension — of Digital Commerce Platforms Still Desired by Commerce Operators? <P>This IDC Survey Spotlight shows that a narrow majority of commerce professionals are interested in re-platforming their commerce stack to pursue alternatives. This IDC Survey Spotlight is a slice taken directly from the digital commerce track of IDC's 2024 <I>CX</I> <I>Path Survey.</I> Data in this presentation refutes the notion that technology buyers are predominantly interested in augmenting (as opposed to replacing) their solutions for digital commerce. The opposite is more likely the case based on data. The data indicates that the current macroeconomic conditions may be challenging commerce technology budgets, but the desire to adopt newer-generation digital commerce technology persists among most buyers in the three largest regions surveyed: the Americas, Europe, and Asia/Pacific (excluding Japan).</P><P>The narrow margin of difference alludes to the perils of convenience sampling about this topic — it is very important to ask as broad of a relevant audience as possible with assets like IDC's <I>CX</I> <I>Path Survey.</I> Deeper analysis of the survey results insinuate that all-in-one solutions may not be sufficient for these buyers, many of whom may cycle through monolithic enterprise commerce platforms in pursuit of greener pastures when more agile, extensible, and technologically unopinionated platforms may ultimately be better suited for their needs. (For more information, see <I>CX Path 2024: Banner Books for Contact Center and Customer Service, VOC, CX Orchestration, Customer Engagement and Communications, CDPs, Customer/Product Analytics, and Aftermarket Service Operations</I><I>,</I> IDC #<B><A href="/getdoc.jsp?containerId=US52319124">US52319124</A></B>, June 2024.)</P><P>2024 is the first year for IDC's <I>CX</I> <I>Path Survey.</I> Survey coverage includes application adoption, deployment models, budget plans and replacement cycle timing, purchasing preferences and attitudes toward SaaS buying channels, packaging and pricing options, and in-depth vendor reviews, ratings, and spend and advocacy scores for 13 application markets, including digital commerce, product information management, configure price quote, marketing, advertising, and customer service.</P> IDC Survey Spotlight Thu, 13 Jun 2024 04:00:00 GMT Heather Hershey Public Safety Connectivity Innovations, 2024 <P>This IDC Tech Buyer Presentation highlights the mobile connectivity innovations in public safety. In the evolving landscape of public safety connectivity, innovations from companies like Dejero and Allerio are creating new mobile response connectivity capabilities for emergency services agencies. Each company brings distinct technological advances to the table, tailored to meet the unique demands of public safety professionals in different operating environments. In detail:</P><UL><LI><B>Allerio</B> has carved a niche in the emergency medical services (EMS) sector, with its highly portable and versatile connectivity solutions. Its compact, mobile hub ensures multicarrier connectivity, including access to FirstNet, a dedicated network for first responders. This feature is crucial for EMS and fire agencies, particularly in community paramedicine and 911 response scenarios. Paramedics benefit significantly as they can carry this technology into homes, providing them with reliable internet access essential for telemedicine and critical data transmission. Allerio's service model, which involves no up-front costs and is based on a monthly subscription, appeals to many public safety agencies that require flexibility and cost-effective solutions.</LI><LI><B>Dejero</B> offers robust connectivity solutions with its advanced bonding technology, which integrates multiple network connections to deliver a seamless and reliable internet experience. This technology is particularly beneficial for applications requiring high bandwidth, such as live video streaming, which is extensively used in mobile command centers and by media teams in the field. Dejero's solutions come with significant up-front costs and separate charges for each carrier or backhaul, making it a comparatively pricier option. Dejero's technology is primarily designed for vehicular use, which limits its applicability in scenarios where personnel need to move beyond their vehicles into homes or businesses.</LI></UL><P>Understanding the differing capabilities offered by Allerio and Dejero is important and hinges on specific operational needs — whether the priority is cost efficiency and portability in individual and in-home emergency response settings or the focus is on high-performance connectivity for broader, vehicle-based operations in remote/rugged/crisis situations. These insights can help public safety agencies make informed decisions that enhance their operational capabilities and response effectiveness.</P><P>The attached slides outline the basic product features and provide a scenario-based comparison for each provider's solutions. </P> Tech Buyer Presentation Thu, 13 Jun 2024 04:00:00 GMT Alison Brooks, Ph.D. Worldwide Home Video Game Console Forecast, 2024–2028: Game Spending per Console Trends Lower <P>This IDC study forecasts home video game console hardware, software, and service use and spending through 2028. Eighth-, ninth-, and tenth-generation consoles are considered in grouped categories. Packaged game discs/cards are broken out from two digital game–related spending segments. The study examines key market events and related trends, and it offers advice and guidance to market vendors.</P><P>"The next 12 months will be an exciting time for home consoles. We expect refreshed PS5 and Xbox Series X/S hardware late this year, and Nintendo's next-gen console should debut next March. Having said that, 2024 will be a down year. Market suppliers need to batten down the hatches, if they haven't already, and plan accordingly." — Lewis Ward, research director of Gaming, eSports, and AR/VR at IDC</P> Market Forecast Thu, 13 Jun 2024 04:00:00 GMT Lewis Ward eSports Market Update: Co-Streaming to the Rescue <P>This IDC Market Note assesses the impact that co-streaming, which is also known as community casting, has had on popular esports tournaments in the past year. It also considers what this trend portends for core esports market suppliers in 2024.</P><P>"Co-streaming may be 2024's hottest esports trend. The fans have spoken: they like and want co-streamers. Esports vendors must adjust their strategies to take advantage of this opportunity, which, interestingly, illustrates how esports works quite differently from real-world pro sports leagues." — Lewis Ward, director of Gaming, eSports, and VR/AR, IDC </P> Market Note Thu, 13 Jun 2024 04:00:00 GMT Lewis Ward Elevate and Conquer with AI-Driven Composable Commerce <P>This IDC Tech Buyer presentation tracks five major trends in digital commerce and reframes them as the impetus for the adoption of both AI and composable commerce technologies in B2B and B2C enterprise commerce. This is not designed to be a technical conversation. The arguments are framed in a high-level manner that are equally accessible to line-of-business and creative professionals. The purpose of this presentation is to provide technical professionals with a tool to educate nontechnical decision makers about challenging technical advancements in accessible language. The goal is to empower IT to advocate for more innovative, efficient, and strategy-driven commerce technology purchases within their own organizations. </P><P>While this presentation is designed to be consumed as a standalone product, custom readouts with updates and specific data about both AI and headless/composability can be added by the analyst per request. </P> Tech Buyer Presentation Tue, 11 Jun 2024 04:00:00 GMT Heather Hershey IDC预测,新能源乘用车市场规模将在2028年突破两千万大关 北京,2024年06月12日——IDC预测,中国乘用车市场中,新能源车市场规模将在2028年超过2,300万辆,年复合增长率(CAGR)为22.8%。随着以比亚迪为首的新能源品牌对产品的布局在更加广泛的价位段全面铺开,以及小米、智界等品牌的强势入局,中国乘用车市场电动化、智能化的进程继续稳定推进。 Tracker Press Release Tue, 11 Jun 2024 04:00:00 GMT IDC Research Examines Autonomous Driving Technology Progress, Features of Six Major Vehicle Brands Evaluated BEIJING, 11 June 2024 – Recent developments in technology, including artificial intelligence (AI) have enabled the connected, autonomous, shared, and electric (CASE) mobility trend. This trend has been accompanied by the emergence of a highly competitive automotive industry in China. A new report from IDC China, Autonomous Driving Capabilities Assessment, 2024 , examines the progress of autonomous driving technology and evaluates the autonomous driving features of six major vehicle brands. Research Press Release Mon, 10 Jun 2024 04:00:00 GMT NAB 2024 Insights and Observations <P>This IDC Perspective details NAB 2024 insights and observations. At NAB 2024, The International Trade Association for Broadcast and Media (IABM) presented an industry update. The key highlights included a focus on profitability, consolidation, and efficiency. To date, 2024 has been a difficult year as media companies continued their financial struggle with streaming business models, doubling down on the cost reduction initiatives (including significant staff cuts) they started implementing last year to reduce pressure on margins. Prioritizing solutions that can help them in the long term to become more cost efficient and profitable is paramount.</P><P>Hence, media customers are at an inflexion point driven by key technology and market trends, new cloud-based products and services offerings, and general discussions about the overall health of the M&E industry. The focus of this document is on the ability of a technology vendor to deliver an end-to-end solution with a TCO model that achieves the media company's financial and profitability objectives within a specified time frame. This document covers a short list of innovative and advanced technology vendors that understand the challenges media companies must overcome to achieve success as they transition to cloud and advanced GenAI/AI initiatives and focus on positive business outcomes. While 2024 confidence levels are lower for the overall industry, there is optimism about new opportunities yet to be developed and/or discovered.</P><P>"We are at an inflection point where media companies need to think differently," stated Alex Holtz, research director, Worldwide Media and Entertainment Digital Strategies at IDC. "Media companies need to be challenged by hiring creative consultants working with innovative technology vendors that can create a strategic plan focused on driving positive financial results while delivering a high-quality, reliable, and secure streaming service to offset losses to their traditional linear business. If the theme of NAB 2024 is profitability, consolidation, and efficiency, then its paramount that media companies focus on reducing operating expense, work with a limited set of vendors and media partners, entertain outsourcing when it makes sense, and implement advanced data analytics and GenAI/AI within workflow processes to drive efficiencies and positive financial results. Today's competitive landscape requires innovative thought leadership, fast-paced implementations, agility as facts change, and shared risk to drive toward a business model with long-term viability." </P> IDC Perspective Mon, 10 Jun 2024 04:00:00 GMT Alex Holtz Composable Commerce Technology Strategy: Insights from commercetools Elevate 2024 <P>This IDC Market Note provides an event summary with product announcements. It also includes a "two-minute summary" of what headless commerce is all about. In April 2024, commercetools hosted its inaugural Elevate Summit in Miami, marking a significant moment in the evolution of enterprise headless composable digital commerce.</P><P>The Elevate event showcased the unveiling of new products designed to enhance the adaptability and efficiency of commerce systems. Participants gained insights from industry leaders about transitioning from traditional monolithic systems to more flexible composable structures, with firsthand accounts from commercetools' executives and their clients. The summit provided a comprehensive analysis of the technological advancements driving the industry. Keynote speeches and panel discussions delved into the practical implications of adopting composable commerce frameworks, emphasizing real-world applications and strategic integration of emerging technologies.</P> Market Note Sun, 09 Jun 2024 04:00:00 GMT Heather Hershey European Enterprise Fixed Data Services Forecast, 2023-2028 <P>This IDC Market Forecast analyzes the development of the enterprise fixed data services market in Europe with an outlook to 2028. It analyzes key trends, drivers, and inhibitors as well as provides forecasts for connections and spending by type of service, company size, and country/region. This market includes internet access, private IP, Ethernet, very-high bandwidth, cloud connectivity, and legacy data. </P><P>"The network will be critical to success in the digital-first era. This makes the need for performant and secure data connectivity more pertinent than ever," said Jan Hein Bakkers, senior research director, IDC.</P> Market Forecast Sun, 09 Jun 2024 04:00:00 GMT Jan Hein Bakkers