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Asia/Pacific (Excluding Japan) PCS Market Shares, 1H22: Evolving Opportunities by Disrupting Adjacent Market

Ankan Biswas, Shahnawas Latiff, Daphne Chung — Wed, 29 Mar 2023 04:00:00 GMT

"The APEJ public cloud service market grew 28.3% YoY in 1H22 with revenue totaling US$38.4 billion. IaaS and SaaS market shares remained consistent, whereas PaaS increased its market share mainly from the growth of data management software and AI platforms markets. Organizations are advancing their cloud adoption in terms of service adoption and achieving business outcomes. Customers are looking beyond gaining productivity outcomes and cloud SPs are enhancing their product and service offerings to address these current needs. Multicloud is the preferred cloud strategy in the region, and organizations are pivoting through their cloud models to improve technical and business value," says Shahnawas Latiff, research manager, IDC APEJ Cloud Services.

Cloud Migration Success: Key Strategies for Avoiding Three Common Pitfalls

Philip Bues — Wed, 29 Mar 2023 04:00:00 GMT

This IDC perspective seeks to assist organizations as they move to the cloud by providing some stability in the process as it explores three common pitfalls to avoid: applying traditional security approaches to your cloud deployment model, neglecting to reengineer SecOps for hybrid cloud environments, and failing to remove legacy business processes.

As businesses map out their cloud journeys, they experience benefits including ease of use, technology infrastructure cost savings, faster application deployments, enhanced user productivity, near-limitless scalability, and better access to trained security practitioners. Yet their greatest concern about cloud adoption is during the migration of workloads to the cloud.

"Part of your cloud security audit road map should be focused on reducing best-of-breed point solutions and moving to a platform approach, enabling multifactor authentication, implementing single sign-on where possible, and providing cloud security education and training at all levels of the organization to reduce organizational friction and improve your security posture," said Phil Bues, research manager, Cloud Security, IDC. "Cobbling this all together from multiple vendor solutions ultimately leads to customized environments that must be maintained, often at a high cost."

Exploring the Versatility of CPaaS: Use Cases Across Vertical Industries

Nishant Bansal, Nikhil Batra — Wed, 29 Mar 2023 04:00:00 GMT

Communications platform as a service (CPaaS) market continues to evolve and is set to go from strength to strength in 2023 and beyond. With constantly evolving demands of the enterprise and consumers, it is important for CPaaS vendors to relentlessly innovate and offer best-in-class, future-proof communication that offers all possible communication channels and features. "Customer experience is the core of any business. Organizations that do not invest in scalable and omni-channel communications will struggle to provide the requisite customer experience and will also find it hard to remain competitive." says Nishant Bansal, senior research manager, IDC Asia/Pacific Telecom Insights

IDC Market Glance: Monetization Ecosystem Software, 1Q23

Mark Thomason — Wed, 29 Mar 2023 04:00:00 GMT

This IDC Market Glance provides a list of current vendors offering monetization products and services that are logically between CRM/ecommerce and ERP/accounting applications.

IDC TechBrief: Desktop as a Service

Shannon Kalvar — Wed, 29 Mar 2023 04:00:00 GMT

This IDC TechBrief describes how desktop as a service (DaaS) is currently seen as part of the hybrid virtualization workspace mix. Desktop as a service allows enterprises to purchase a preconfigured digital workspace for their employees for a set, repeatable price. It is one piece of a technical response to the rapid diversification of enterprises' talent strategies as they attempt to meet new and current employees where they are, in a way that is both secure and enhances employee engagement. Getting the best effect from a DaaS deployment requires matching the solution to the correct employee profiles and emphasizing the ways in which DaaS improves the quality, speed, and fidelity of endpoint computing decisions.

"Desktop as a service is an integral, if misunderstood, part of organization's end-user computing (EUC) and talent strategies," said Shannon Kalvar, research director, IT Service Management and Client Virtualization, IDC. "Correctly using DaaS in both a technical and a talent context is key to delivering hybrid work experiences, both now and going forward."

IDC TechBrief: Future of Digital Innovation — Subscription Management Solutions

Mark Thomason — Wed, 29 Mar 2023 04:00:00 GMT

This IDC TechBrief covers the needs, use cases, risks, and success factors associated with subscription management solutions in the future of digital innovation.

"As enterprises standardize on the recurring business model for their new XaaS offerings, they will need the robust and high-performance capabilities in subscription management applications," says Mark Thomason, research director for IDC's Digital Business Models and Monetization program. "These applications will increase your company's business model flexibility and revenue efficiency, which enable intelligent and automated quote-to-cash processes."

Korea Perspective on Cloud Observatory and FinOps Practices

Sarah Park — Wed, 29 Mar 2023 04:00:00 GMT

본 보고서에서는 국내 퍼블릭 클라우드 서비스 시장이 성숙해지는 과정에서 기업들의 클라우드 비용에 대한 고민을 살펴보고, 이를 기반으로 핀옵스에 대한 정의와 기업들의 핀옵스를 조직 내 구현하는 현황, 그리고 핀옵스가 제공하는 비즈니스 가치를 조명한다. 또한 핀옵스 프레임워크를 제시하여 기업이 디지털화를 통해 제공받는 가치를 가시화하고 핀옵스를 통해 클라우드 환경을 최적화하고 적용하는 방안을 제시한다.

Monitoring Oracle's Performance in FY23

Heather Herbst, Eric Newmark, Mickey North Rizza, Carl W. Olofson — Wed, 29 Mar 2023 04:00:00 GMT

This IDC Market Note monitors Oracle's quarterly earnings releases to evaluate the company's progress in several core areas that are central to Oracle's success over the next two to three years. These strategic areas include cloud infrastructure, enterprise software, autonomous database, industries, and expansion and deepening of its partner ecosystem, as well as further strengthening of the company's customer success focus and centricity. This IDC Market Note also examines Oracle's recent 3Q23 earnings and looks for indications of progress around these key themes.

Salesforce Vendor Profile: Addressing Holistic Human Services Through Composable Case Management

Adelaide O'Brien — Wed, 29 Mar 2023 04:00:00 GMT

This IDC Vendor Profile provides an overview of how Salesforce is delivering a 360-degree view of constituents through secure, open data sharing across multiple sources. And by embedding real-time decision support into the benefits and services processes through the composable case management capabilities of Public Sector Solutions, Salesforce enables real-time case team and cross-agency collaboration to create empathetic and holistic pathways for successful outcomes.

Shaping the Narrative — Cloud Security Market Assessment, Part 1

Philip Bues — Wed, 29 Mar 2023 04:00:00 GMT

This IDC Survey seeks to help shape the cloud journey narrative anchored by the key analysis and findings of IDC's Cloud Security practice and explores purchasing, platforms, threats, breaches, cyberinsurance, and the board. The study findings compiled by IDC's Cloud Security practice are designed to help tech vendors by providing insights into organizations' security challenges, opportunities, and priorities for 2023 and beyond. As the threat landscape evolves, IDC finds organizations of all sizes, industries, and security maturity face common forks in the road and the enemies along it.