target audience: TECH BUYER  Publication date: Mar 2023 - Document type: IDC Perspective - Doc  Document number: # US50478323

IDC Perspective: Generative AI Will Be the Catalyst for a Revolutionary Decline in Enterprise "Busy Work"

By: 

  • Heather Hershey
  • Mickey North Rizza
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Table of Contents


  • Executive Snapshot

    • Figure: Generative AI Will Be the Catalyst for a Revolutionary Decline in Enterprise "Busy Work"

  • Situation Overview

    • The Case for Practical Enterprise AI

    • CPQ Positioned to Lead the AI Revolution in B2B Digital Commerce (If Those Vendors Recognize the Opportunity)

    • Generative AI May Also Put Managed Business Process Services on Notice

    • Saying the Quiet Part Out Loud: MACH-Style Commerce Systems Compete with ERP and Traditional Business Technologies for Commerce

    • ChatGPT Lauds Generative AI's Automation Capacity

  • Advice for the Technology Buyer

  • Learn More

    • Related Research

    • Synopsis