target audience: TECH SUPPLIER  Publication date: Dec 2022 - Document type: Market Perspective - Doc  Document number: # US49934322

Employee Experience–Led Work Transformation Improves Operational Value Opportunities

By: 

  • Zachary Chertok
  • Amy Loomis, Ph.D.
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Table of Contents


  • Executive Snapshot

    • Figure: Executive Snapshot: Employee Experience–Led Work Transformation Improves Operational Value Opportunities

  • New Market Developments and Dynamics

    • Organizational Challenges in the Context of Talent Needs and Objectives

    • Figure: Top Reasons Job Vacancies Remain Hard to Fill

    • Future of Work: Flexible Work and Employee Experience Mature Together

    • Figure: IDC MaturityScape: Hybrid Work — Stage Overview

    • Figure: Top Reasons Organizations Pursue DX-Driven Work Transformation

    • How to Measure Success: Agile Practices to Support XLAs

    • Service Providers Model Success Toward Improving Organizational Metrics

  • Advice for the Services Provider

  • Learn More

    • Related Research

    • Synopsis