Table of Contents
Executive Snapshot
Figure: Executive Snapshot: Consumerism and Medicare Advantage Plans Demand that "Appeals and Grievances" Are Handled Well by Payers
Situation Overview
Grievances
Appeals
Requirements and Compliance
Solutions
Evaluating Vendors
Care Management Vendors
Claims Adjudication and Payments Vendors
CRM/Customer Service Vendors
Low-Code/Workflow Automation Vendors
Low-Code/Service Management Vendors
Low-Code Content Management Vendors
Focused Compliance Process Vendors
Advice for the Technology Buyer
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Related Research
Synopsis