TECH BUYER May 2022 - IDC Perspective - Doc # US49033622

Consumerism and Medicare Advantage Plans Demand that "Appeals and Grievances" Are Handled Well by Payers

By:

Jeff Rivkin
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Table of Contents

Executive Snapshot

Figure: Executive Snapshot: Consumerism and Medicare Advantage Plans Demand that "Appeals and Grievances" Are Handled Well by Payers

Situation Overview

Grievances

Appeals

Requirements and Compliance

Solutions

Evaluating Vendors

Care Management Vendors

Claims Adjudication and Payments Vendors

CRM/Customer Service Vendors

Low-Code/Workflow Automation Vendors

Low-Code/Service Management Vendors

Low-Code Content Management Vendors

Focused Compliance Process Vendors

Advice for the Technology Buyer

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Related Research

Synopsis

Content


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