Table of Contents

IDC FutureScape Figure

Figure: IDC FutureScape: Worldwide Artificial Intelligence 2020 Top 10 Predictions

Executive Summary

IDC FutureScape Predictions

Summary of External Drivers

Predictions: Impact on Technology Buyers

Prediction 1: By 2024, AI Will Be Integral to Every Part of the Business, Resulting in 25% of the Overall Spend on AI Solutions as "Outcomes as a Service" That Drives Innovation at Scale and Superior Business Value

Associated Drivers

IT Impact

Guidance

Prediction 2: By 2024, 75% of Enterprises Will Invest in Employee Retraining and Development, Including Third-Party Services, to Address New Skill Needs and Ways of Working Resulting from AI Adoption

Associated Drivers

IT Impact

Guidance

Prediction 3: By 2022, over 70% of G2000 Companies Will Have Formal Programs to Monitor Their "Digital Trustworthiness" as Digital Trust Becomes a Critical Corporate Asset

Associated Drivers

IT Impact

Guidance

Prediction 4: By 2022, 75% of Enterprises Will Embed Intelligent Automation into Technology and Process Development, Using AI-Based Software to Discover Operational and Experiential Insights to Guide Innovation

Associated Drivers

IT Impact

Guidance

Prediction 5: By 2024, AI Will Become the New User Interface by Redefining User Experiences Where over 50% of User Touches Will Be Augmented by Computer Vision, Speech, Natural Language, and AR/VR

Associated Drivers

IT Impact

Guidance

Prediction 6: By 2021, 15% of Customer Experience Applications Will Be Continuously Hyper-Personalized by Combining a Variety of Data and Newer Reinforcement Learning Algorithms

Associated Drivers

IT Impact

Guidance

Prediction 7: By 2025, 50% of Computer Vision and Speech Recognition Models Will Run on the Edge (Including Endpoints) and Feature Deep Learning on Convolutional and Recurrent Neural Networks

Associated Drivers

IT Impact

Guidance

Prediction 8: By 2025, at Least 90% of New Enterprise Application Releases Will Include Embedded AI Functionality, But Truly Disruptive AI-Led Applications Will Represent Only About 10% of This Total

Associated Drivers

IT Impact

Guidance

Prediction 9: In 2023, Technology Buyer Spending on Semiconductors (GPUs, FPGAs, AI ASICs, and AI ASSPs) Used Specifically to Accelerate AI Training and Inferencing Will Reach Nearly $9 Billion

Associated Drivers

IT Impact

Guidance

Prediction 10: By 2023, Nearly 20% of Servers That Process AI Workloads Using AI-Optimized Processors and Coprocessors Will Be Deployed at the Edge

Associated Drivers

IT Impact

Guidance

Advice for Technology Buyers

External Drivers: Detail

The Age of Innovation: Driving the Future Enterprise

Description

Context

Economies of Intelligence: AI, Human, and Organizational "Learning" Fuels Asymmetrical Advantage

Description

Context

The Platform Economy: Competing at Hyperscale

Description

Context

Crisis of Digital Trust: Escalating Threats Mandate Strategic Responses

Description

Context

Intelligence Everywhere: AI's Opportunity and Implications

Description

Context

Rising Customer Expectations: More Convenience, Customization, and Control

Description

Context

The Future of Work: Agile, Augmented, Borderless, and Reconfigurable

Description

Context

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