IDC Market Forecast Figure

Figure: South Africa IT Services Revenue by Primary Market, Snapshot

Executive Summary

Advice for Technology Suppliers

Deliver Measurable Business Value

Expand Service Portfolios

Gear Up for More Rapid Deployments

Align With Long-Term Customer Strategies Which Are in Flux

Invest in Automation and Telemetry

Scope Projects for Seamless Handovers or Extensions to Reduce Customer Risk

Market Forecast

Figure: South Africa IT Services Revenue (ZAR M) by Primary Market, 2021–2026

Table: Spending on IT Services by IDC Foundation Market in South Africa, 2021-2026 (ZAR M)

Table: Spending on IT Services by IDC Foundation Market in South Africa, 2021-2026 ($M)

Figure: Spending on IT Services by Primary Market in South Africa, 2021–2023 ($M)

South Africa IT Services Spending Overview by IDC Primary Market

Managed Services

Figure: South Africa Managed Services Spending ($M), 2022–2026 Forecast Versus 2021–2025 Forecast

Figure: Managed Services Foundation Markets Year-on-Year Growth, 2021–2023

IDC Analysis of the Managed Services Primary Market

Project-Oriented Services

Figure: South Africa Project-Oriented Services Spending ($M), 2022–2026 Forecast Versus 2021–2025 Forecast

Figure: Project-Oriented Services Foundation Markets Year-on-Year Growth, 2021–2023

IDC Analysis of the Project-Oriented Services Primary Market

Support and Training Services

Figure: South Africa Support and Training Services Spending ($M), 2022–2026 Forecast Versus 2021–2025 Forecast

Figure: Support and Training Services Foundation Markets Year-on-Year Growth, 2021–2023

IDC Analysis of the Support and Training Services Primary Market

Figure: Spending on IT Services by Aggregated Vertical Market in South Africa, 2021

Overview of South Africa IT Services Spending by Vertical Market, 2021

Table: Overview of IT Services Spending by Vertical Market in South Africa, 2021 ($M)

Figure: Spending on IT Services by Aggregated Vertical Market in South Africa, 2021–2026 ($M)

Combined Public Sector

Combined Financial

Combined Infrastructure

Market Context

Drivers and Inhibitors

Drivers

Inhibitors

Significant Market Developments

Public Cloud Services Ecosystem Evolution

Geopolitical Uncertainty

Adoption of Remote and Hybrid Work

eCommerce Renaissance

Changes from Prior Forecast

Table: Comparison of Forecast for IT Services Spending ($M) in South Africa, 2020–2025 Versus 2021–2026

Figure: Comparison of Forecast for IT Services Spending ($M) in South Africa, 2021–2025 Versus 2022–2026

Market Definition

Foundation Market View

IDC's Services Markets Overview Map

Table: IDC's Services Overview Market Map

Methodology

Research Sources

Revenue Recognition

Notes on Forecasting

Notes on Exchange Rates

Related Research