South Africa IT Services Market Forecast, 2021–2026

IDC Market Forecast Figure

• Figure: South Africa IT Services Revenue by Primary Market, Snapshot

Executive Summary

Advice for Technology Suppliers

• Deliver Measurable Business Value

• Expand Service Portfolios

• Gear Up for More Rapid Deployments

• Align With Long-Term Customer Strategies Which Are in Flux

• Invest in Automation and Telemetry

• Scope Projects for Seamless Handovers or Extensions to Reduce Customer Risk

Market Forecast

• Figure: South Africa IT Services Revenue (ZAR M) by Primary Market, 2021–2026

• Table: Spending on IT Services by IDC Foundation Market in South Africa, 2021-2026 (ZAR M)

• Table: Spending on IT Services by IDC Foundation Market in South Africa, 2021-2026 ($M)

• Figure: Spending on IT Services by Primary Market in South Africa, 2021–2023 ($M)

• South Africa IT Services Spending Overview by IDC Primary Market

• Managed Services

• Figure: South Africa Managed Services Spending ($M), 2022–2026 Forecast Versus 2021–2025 Forecast

• Figure: Managed Services Foundation Markets Year-on-Year Growth, 2021–2023

• IDC Analysis of the Managed Services Primary Market

• Project-Oriented Services

• Figure: South Africa Project-Oriented Services Spending ($M), 2022–2026 Forecast Versus 2021–2025 Forecast

• Figure: Project-Oriented Services Foundation Markets Year-on-Year Growth, 2021–2023

• IDC Analysis of the Project-Oriented Services Primary Market

• Support and Training Services

• Figure: South Africa Support and Training Services Spending ($M), 2022–2026 Forecast Versus 2021–2025 Forecast

• Figure: Support and Training Services Foundation Markets Year-on-Year Growth, 2021–2023

• IDC Analysis of the Support and Training Services Primary Market

• Figure: Spending on IT Services by Aggregated Vertical Market in South Africa, 2021

• Overview of South Africa IT Services Spending by Vertical Market, 2021

• Table: Overview of IT Services Spending by Vertical Market in South Africa, 2021 ($M)

• Figure: Spending on IT Services by Aggregated Vertical Market in South Africa, 2021–2026 ($M)

• Combined Public Sector

• Combined Financial

• Combined Infrastructure

Market Context

• Drivers and Inhibitors

• Drivers

• Inhibitors

• Significant Market Developments

• Public Cloud Services Ecosystem Evolution

• Geopolitical Uncertainty

• Adoption of Remote and Hybrid Work

• eCommerce Renaissance

• Changes from Prior Forecast

• Table: Comparison of Forecast for IT Services Spending ($M) in South Africa, 2020–2025 Versus 2021–2026

• Figure: Comparison of Forecast for IT Services Spending ($M) in South Africa, 2021–2025 Versus 2022–2026

Market Definition

• Foundation Market View

• IDC's Services Markets Overview Map

• Table: IDC's Services Overview Market Map

Methodology

• Research Sources

• Revenue Recognition

• Notes on Forecasting

• Notes on Exchange Rates

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