Table of Contents
IDC Market Forecast Figure
Figure: South Africa IT Services Revenue by Primary Market, Snapshot
Executive Summary
Advice for Technology Suppliers
Deliver Measurable Business Value
Expand Service Portfolios
Gear Up for More Rapid Deployments
Align With Long-Term Customer Strategies Which Are in Flux
Invest in Automation and Telemetry
Scope Projects for Seamless Handovers or Extensions to Reduce Customer Risk
Market Forecast
Figure: South Africa IT Services Revenue (ZAR M) by Primary Market, 2021–2026
Table: Spending on IT Services by IDC Foundation Market in South Africa, 2021-2026 (ZAR M)
Table: Spending on IT Services by IDC Foundation Market in South Africa, 2021-2026 ($M)
Figure: Spending on IT Services by Primary Market in South Africa, 2021–2023 ($M)
South Africa IT Services Spending Overview by IDC Primary Market
Managed Services
Figure: South Africa Managed Services Spending ($M), 2022–2026 Forecast Versus 2021–2025 Forecast
Figure: Managed Services Foundation Markets Year-on-Year Growth, 2021–2023
IDC Analysis of the Managed Services Primary Market
Project-Oriented Services
Figure: South Africa Project-Oriented Services Spending ($M), 2022–2026 Forecast Versus 2021–2025 Forecast
Figure: Project-Oriented Services Foundation Markets Year-on-Year Growth, 2021–2023
IDC Analysis of the Project-Oriented Services Primary Market
Support and Training Services
Figure: South Africa Support and Training Services Spending ($M), 2022–2026 Forecast Versus 2021–2025 Forecast
Figure: Support and Training Services Foundation Markets Year-on-Year Growth, 2021–2023
IDC Analysis of the Support and Training Services Primary Market
Figure: Spending on IT Services by Aggregated Vertical Market in South Africa, 2021
Overview of South Africa IT Services Spending by Vertical Market, 2021
Table: Overview of IT Services Spending by Vertical Market in South Africa, 2021 ($M)
Figure: Spending on IT Services by Aggregated Vertical Market in South Africa, 2021–2026 ($M)
Combined Public Sector
Combined Financial
Combined Infrastructure
Market Context
Drivers and Inhibitors
Drivers
Inhibitors
Significant Market Developments
Public Cloud Services Ecosystem Evolution
Geopolitical Uncertainty
Adoption of Remote and Hybrid Work
eCommerce Renaissance
Changes from Prior Forecast
Table: Comparison of Forecast for IT Services Spending ($M) in South Africa, 2020–2025 Versus 2021–2026
Figure: Comparison of Forecast for IT Services Spending ($M) in South Africa, 2021–2025 Versus 2022–2026
Market Definition
Foundation Market View
IDC's Services Markets Overview Map
Table: IDC's Services Overview Market Map
Methodology
Research Sources
Revenue Recognition
Notes on Forecasting
Notes on Exchange Rates
Related Research