target audience: TECH SUPPLIER  Publication date: Oct 2022 - Document type: Market Forecast - Doc  Document number: # EUR149750822

European Unified Communications and Collaboration Forecast, 2021–2026

By: 

  • Oru Mohiuddin Loading
  • Graham Fruin Loading

Content



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Table of Contents


  • IDC Market Forecast Figure

    • Figure: European Unified Communications and Collaboration Revenue Snapshot for Select Segments

  • Executive Summary

  • Advice for Technology Suppliers

    • Make Cloud Solutions a Priority for New and Existing Customers

    • Consider Hybrid Deployments for Pure Cloud-Averse Businesses

    • Figure: Top Factors for Implementing Hybrid UC&C Solutions

    • Cloud Security Must Become a Priority for Providers

    • Build on Partnerships and Expand UC&C Offerings to Include Specific Vertical Solutions

    • Integrate Newer Technologies into UC&C Offerings and Provide Bundled Offerings

  • Market Forecast

    • Table: European UC&C End-User Revenue by Product, 2021–2026 ($M)

    • Table: European UC&C Equipment and Software Shipments by Product, 2021–2026 (Thousands)

    • Table: European UC&C End-User Revenue by Main Geography, 2021–2026 (Constant 2020 $M)

  • Market Context

    • Drivers and Inhibitors

    • Drivers

    • Permanent Changes to the Working Environment

    • Virtual Meetings have Become the Norm

    • Inhibitors

    • Security Concerns

    • On-Prem Equipment Decline

    • Significant Market Developments

    • UC Collaboration Enhancements Are Helping Businesses Implement Permanent Hybrid Working Solutions

    • Voice Is a Key Part of the Communications Platform

    • Enterprise Videoconferencing Providers Are Targeting Restructured Office Rooms

    • On-Prem Equipment Is on a Downward Trend

    • Partners will Play a Key Role in Go to Market

    • Changes from Prior Forecast

    • Figure: European UC&C Revenue, 2021-2026: July 2021 Forecast Versus March 2022 Forecast

  • Market Definition

    • Figure: IDC's UC&C Taxonomy: Definition Changes

    • IP PBX Systems

    • IP PBX Systems (On Premises)

    • IP Phones

    • UC Systems (On Premises)

    • Managed/Hosted Voice/UCaaS

    • Hosted Voice/Public Cloud UCaaS

    • Managed Voice/Private Cloud UCaaS

    • UC Collaboration

    • Enterprise Videoconferencing Systems

  • Methodology

  • Related Research