target audience: TECH SUPPLIER Publication date: Oct 2022 - Document type: Market Forecast - Doc Document number: # EUR149750822
European Unified Communications and Collaboration Forecast, 2021–2026
Content
List of Tables
List of Figures
Related Links
Table of Contents
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IDC Market Forecast Figure
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Figure: European Unified Communications and Collaboration Revenue Snapshot for Select Segments
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Executive Summary
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Advice for Technology Suppliers
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Make Cloud Solutions a Priority for New and Existing Customers
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Consider Hybrid Deployments for Pure Cloud-Averse Businesses
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Figure: Top Factors for Implementing Hybrid UC&C Solutions
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Cloud Security Must Become a Priority for Providers
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Build on Partnerships and Expand UC&C Offerings to Include Specific Vertical Solutions
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Integrate Newer Technologies into UC&C Offerings and Provide Bundled Offerings
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Market Forecast
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Table: European UC&C End-User Revenue by Product, 2021–2026 ($M)
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Table: European UC&C Equipment and Software Shipments by Product, 2021–2026 (Thousands)
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Table: European UC&C End-User Revenue by Main Geography, 2021–2026 (Constant 2020 $M)
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Market Context
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Drivers and Inhibitors
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Drivers
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Permanent Changes to the Working Environment
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Virtual Meetings have Become the Norm
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Inhibitors
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Security Concerns
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On-Prem Equipment Decline
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Significant Market Developments
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UC Collaboration Enhancements Are Helping Businesses Implement Permanent Hybrid Working Solutions
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Voice Is a Key Part of the Communications Platform
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Enterprise Videoconferencing Providers Are Targeting Restructured Office Rooms
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On-Prem Equipment Is on a Downward Trend
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Partners will Play a Key Role in Go to Market
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Changes from Prior Forecast
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Figure: European UC&C Revenue, 2021-2026: July 2021 Forecast Versus March 2022 Forecast
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Market Definition
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Figure: IDC's UC&C Taxonomy: Definition Changes
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IP PBX Systems
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IP PBX Systems (On Premises)
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IP Phones
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UC Systems (On Premises)
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Managed/Hosted Voice/UCaaS
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Hosted Voice/Public Cloud UCaaS
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Managed Voice/Private Cloud UCaaS
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UC Collaboration
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Enterprise Videoconferencing Systems
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Methodology
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Related Research