Analysts

IDC Retail Insights analysts bring broad and deep industry knowledge, proven merchant experience, and strategic thought leadership to their goal of delivering fact-based guidance to retailer and industry vendor organizations wanting to optimize their IT investments and market performance.


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Filippo Battaini
Research Manager, IDC Retail Insights, Europe
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Ananda Chakravarty
Research VP, Retail Merchandising and Marketing Analytics Strategies
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Dorothy Creamer
Research Manager, Hospitality and Travel Digital Transformation Strategies
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Simon Ellis
Program Vice President
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Leslie Hand
Group Vice President, IDC Retail and Financial Insights
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Alex Holtz
Research Director, WW Media and Entertainment Digital Strategies
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Margot Juros
Research Director, Retail Technology Strategies
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Anne Paris
Research Manager, Worldwide Retail Experiential Operations Strategies
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Robert Parker
Senior Vice President, Enterprise Applications, Data Intelligence, Services, and Industry Research
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Jordan K. Speer
Research Director, Worldwide Retail Product Sourcing, Fulfillment and Sustainability Strategies
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Ornella Urso
Research Manager, IDC Retail Insights
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Michael Sek Pheng Yeo
Associate Research Director
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Oscar Guzman
Consulting Manager, Latin America
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Monika Kumar
Group Vice President & General Manager, IDC Data & Analytics
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Joseph C. Pucciarelli
Group Vice President & IT Executive Advisor
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Eileen Smith
Program Vice President, Customer Insights & Analysis

The hospitality property management system space is rapidly evolving as legacy systems move to the cloud and must adapt to a complex hospitality technology ecosystem. The pressures put on front desk staff require systems that are faster and more intuitive and insightful than ever. This has put a laser focus on the PMS, and technology partners are recognizing that the PMS must be flexible and open in order to offer solutions for hotels across segments and market sizes as the market shifts to seek platform solutions.

Doc# US48098122 Dorothy Creamer - Research Manager, Hospitality and Travel Digital Transformation Strategies