| Press Release

Jan-23, How Are Digital Transformation Investments Impacting Healthcare Business Priorities?

Authors:

• Jennifer Eaton

This IDC Survey Spotlight derives data from IDC's Future Enterprise Resiliency and Spending Survey (FERS), Wave 11, with a focus on healthcare organizations' digital healthcare strategies.

"Despite significant economic, political, and geographic challenges, healthcare organizations are keeping their eye on the ball when it comes to digital transformation's top goal: customer satisfaction," says Jennifer Eaton, research director, IDC Health Insights.

| Press Release

Jan-23, The Pulse of IT in the European Healthcare Market: Key Deals and Initiatives, October-December 2022

Authors:

• Federico Mayr

This IDC Perspective looks at key developments and news in the European healthcare market in 4Q22.

"In the last quarter of 2022, key IT deals and initiatives continued to focus on enabling virtual care provision to improve access to care in a context of rising costs and workforce shortages. However, effort is required from all stakeholders in the healthcare ecosystem to assure quality, safety, and continuity of care," said Federico Mayr, research analyst, IDC Health Insights Europe.

| Press Release

Jan-23, Deep Dive: Artificial Intelligence for Payer Use Cases

Authors:

• Jeff Rivkin

This IDC Perspective takes a deep dive into artificial intelligence for payer use cases. In the past decade, health insurance companies have been looking to artificial intelligence (AI) and machine learning (ML) to identify at-risk individuals and reduce rising costs in the healthcare sphere.

It's important to note that a majority of the price consumers pay when enrolling in health insurance goes into risk prediction and risk management. By using AI to create a system that can create more accurate risk models and predict which individuals need specific types of care, health insurance providers can spend more money on their beneficiaries and less on those processes. Platforms that can take in, study, and learn from data; refine judgments; and generate intelligent insight can also greatly reduce the need for expensive human data analysts.

When AI is injected into ways of working across the payer workforce, employees can be liberated from more tactical and mundane work. They can be redirected to more strategic tasks, tapping into previously unavailable internal and external data for more insight-driven ways of working. This can translate into new products and services that improve service and member health while supporting new growth strategies for the business.

"The use of AI in health insurance is quickly driving improvements and changing the relationship between payers, providers, and members. It helps enhance and streamline the member/patient experience and make internal operations easier," says Jeff Rivkin, research director, Payer IT Strategies at IDC Health Insights. "While there is still plenty of room to enlarge scope of this technology, it is clear that AI has a foothold in payers."

| Press Release

Jan-23, Payers' Guide to the Future of Trust

Authors:

• Jeff Rivkin

This IDC Perspective explains why trust is the most important currency in the digital era as well as a cornerstone of digital health. To build trust, payers should implement AI-powered digital experiences that improve listening capabilities, support first-time resolution of member issues, and improve the consistency and clarity of the information provided. If there is no member trust, then engagement, loyalty, and future growth hang in the balance.

"Member trust is not a 'soft' issue for payers. It is a must-have foundation that brings strategic value to the business in the digital economy. Trust is a key driver of member and provider retention and is the lifeblood of the payer business model," says Jeff Rivkin, research director for IDC Health Insights.

| Press Release

Jan-23, IDC FutureScape: Worldwide Healthcare Industry 2023 Predictions — APEJ Implications: Positioning for Success — Opportunities for Tech Sales and Marketing Leaders

Authors:

• Manoj Vallikkat
• Calvin Lau

This IDC Presentation is an accompanying piece to the main IDC FutureScape 2023 report titled Worldwide Healthcare Industry 2023 Predictions — Asia/Pacific (Excluding Japan) Implications. This report provides specific recommendations for two tech vendor personas, tech sales leaders and tech marketing leaders, aligning with the set of predictions.

"The healthcare industry in Asia/Pacific is passing through an exciting phase. A phase that extensively leverages emerging technologies, a phase that prioritizes capturing and leveraging clinical data, and a phase that focuses on enhancing both patient and clinician experience. On one side of this phase, there is pressure to invest in innovative technologies to cater to patient-centric care demands; on the other is the need for acceptability, adaptability, and scalability of any given solution. Moving forward, tech vendors will have to cater to the latter part and have increased focus on use cases, explainability, and compliance while being a key cohesive partner in the healthtech ecosystem," says Manoj Vallikkat, senior research manager, IDC Asia/Pacific Healthcare Insights.

| Press Release

Jan-23, Industry Personas Handbook: Worldwide Healthcare 2022/2023

Authors:

• Federico Mayr
• Silvia Piai
• Manoj Vallikkat
• Lynne Dunbrack

This IDC Presentation examines IDC's Worldwide Healthcare Provider Personas Handbook, which is designed to provide technology vendors a better understanding of their buyer personas. It aims to answer the following questions:

Who are the key personas I need to address with my:

• Offering (products and services)
• Marketing messages
• Sales campaign
• Sales activity

What are their strategic priorities and their day-to-day activities?

What are their major pains and challenges?

What are their KPIs?

This IDC Presentation focuses on the C-suite level and provides an overview of the key executives in healthcare provider organizations. The strategic priorities, pain points, and KPIs described for each persona are intended to support the early stages of the sales funnel such as in the stages of awareness creation, interest, and consideration. It will not focus on how to approach procurement departments once decisions for purchase have been made.

"This Industry Personas Handbook provides meaningful buyer archetypes that vendors can use to assess their healthcare go-to-market strategies and messaging. This handbook will help them driving greater interest and engagement from a broader group of healthcare decision makers and influencers," said Silvia Piai, research director, IDC Health Insights. "The personas in this handbook hold the authority to make purchasing decisions that influence the achievement of the strategic goals of a healthcare provider," said Federico Mayr, research analyst, IDC Health Insights.

| Press Release

Dec-22, Today, Meet Tomorrow: How Google Cloud Empowers Businesses to Be Future-Ready

Authors:

• Manoj Vallikkat
• Sakshi Grover
• Swapnil Shende

This IDC Market Note discusses the Google Cloud India Analyst Summit 2022, held in Bengaluru on October 12. The summit extends an opportunity to hear from both global and Indian leadership of Google Cloud along with technical experts on wider areas, such as how Google helps transform various businesses, ministries, and the developer community. The event concluded with an exclusive analyst session that extended an opportunity to hear from Google Cloud's customers and partners. "Successful transformation for business requires a unified approach to link multiple business strategies to transformation execution strategies. To achieve the desired business outcomes, a secure and operationally efficient cloud ecosystem becomes an obvious choice. Google Cloud is creating success stories and expanding its customer and partner ecosystem across multiple industries and Google Cloud Platform, including its Open Cloud, Data Cloud, Trusted Cloud, and Collaboration Cloud," says Swapnil Shende, associate research manager for Artificial Intelligence, IDC India.

| Press Release

Dec-22, IDC Market Glance: Healthcare Provider Clinical IT Solutions, 4Q22

Authors:

• Mutaz Shegewi

This IDC Market Glance highlights the healthcare provider clinical IT solutions for 4Q22. "Healthcare providers continue to navigate the aftereffects of the pandemic combined with the impact of inflationary pressures, supply chain constraints, labor and skills shortages, the consequences of the Russia-Ukraine War, escalating cybersecurity risks, shifting care models, and the ongoing need to strive for service excellence while addressing broader systemic challenges," says Mutaz Shegewi, research director, IDC Health Insights. "The disruptive nature of the market continues to transform healthcare providers that are looking for solutions that can support interoperable data through the HL7 FHIR standard, typically in the form of "as a service" offerings that can offset the cost of developing and acquiring new IT skills and infrastructure investments, and despite having higher fees."

| Press Release

Dec-22, The European Health Data Space: Opportunities for European Healthcare and Life Sciences

Authors:

• Silvia Piai

This IDC Tech Buyer Presentation provides an overview of the European Health Data Space (EHDS) initiative. It examines how the EHDS can create an ecosystem comprising rules, common standards/practices, infrastructures, and a governance framework for primary and (more importantly) secondary use of health information in Europe. It analyzes opportunities and key challenges that the EHDS brings for European healthcare and life sciences organizations.

This presentation was delivered on November 3, 2022, during the Common European Data Spaces and the Data Economy webinar. This webinar is part of activities for the European Data Market study 2021-2023, a project led by IDC in cooperation with the Lisbon Council.

The European Data Market is a European Commission–funded study that aims to define, assess, and measure the European data economy, with an eye toward supporting the data value chain policy of the European Commission. The program focuses on developing an innovative data ecosystem of stakeholders that drives the growth of this innovative market in Europe. The main results will feed into the annual reviews of the Digital Agenda Scoreboard.

| Press Release

Dec-22, Worldwide Medical Devices Key IT Deals and Initiatives Update, 3Q22

Authors:

• Nino Giguashvili
• Federico Mayr
• Silvia Piai

This IDC Perspective provides IDC Health Insights' overview of key IT deals, news, and digital initiatives in the worldwide medical devices market in 3Q22. This is the first in the new quarterly series of reports that IDC Health Insights has launched following the expansion of its in-depth research coverage of the worldwide medical devices market.

"In the evolving industry environment, medical device market players must closely follow the global industry trends and larger ecosystem developments to capitalize on favorable opportunities and strengthen their resilience to survive and thrive in the next normal. We hope these quarterly document series will benefit all stakeholders in the extended medical devices ecosystem," said Nino Giguashvili, research manager, IDC Health Insights.

| Press Release

Dec-22, ESG as a Key Driver for Medical Devices Industry Modernization

Authors:

• Nino Giguashvili

This IDC Survey Spotlight examines the actions and practices medical devices companies are adopting to drive sustainability and deliver on the new global standards for environmental, social, and governance (ESG) goals.

The document offers insights into the impact of new global sustainability standards on the business agendas and technology investment priorities of medical devices organizations. The analysis is based on the medical devices sample of IDC's European Healthcare and Life Sciences Insights Survey, 2022.

| Press Release

Dec-22, IDC Market Glance: Healthcare Provider Operational IT Solutions, 4Q22

Authors:

• Mutaz Shegewi

This IDC Market Glance highlights the healthcare provider operational IT solutions for 4Q22.

"Healthcare providers continue to navigate the aftereffects of the pandemic combined with the impact of inflationary pressures, supply chain constraints, labor and skills shortages, the consequences of the Russia-Ukraine War, escalating cybersecurity risks, shifting care models, and the ongoing need to strive for service excellence while addressing broader, systemic challenges," says Mutaz Shegewi, research director, IDC Health Insights. "The disruptive nature of the market continues to transform healthcare providers that are looking for solutions that can support interoperable data through the HL7 FHIR standard, typically in the form of "as a service" offerings that can offset the cost of developing and acquiring new IT skills and infrastructure investments, and despite having higher fees."

| Press Release

Dec-22, Medidata NEXT 2022: Solving the Impossible

Authors:

• Nimita Limaye
• Michael Townsend

This IDC Perspective reviews the industry analyst event recently hosted by Medidata (a Dassault Systemes [DS] company) from November 15 to 16, 2022, in New York. It was addressed by Life Sciences and Healthcare Sector Board Chairman, DS, Tarek Sherif; co-CEOs of Medidata (Rama Kondru and Sastry Chilukuri); and the CEO of Patient Cloud (Anthony Costello), as well as Medidata's leadership, partners, and customers who outlined the new offerings and the strategic road map for Medidata in life sciences.

"As technology adoption continues to scale rapidly in the life sciences industry, the industry and technology providers continue to innovate; pharmas and biotechs are looking for solutions that will drive quality and compliance, accelerate time to market, and weave in both a site-centric and a patient-centric focus. Technology solutions that power decentralized clinical trials, that drive diversity and equity, that improve access, that integrate a risk-based quality management strategy, and that drive interoperability will serve as differentiators and define the pace of innovation for the life sciences industry," says Dr. Nimita Limaye, research vice president, Life Sciences R&D Strategy and Technology at IDC Health Insights.

"Consolidated clinical trial results, augmented by real-world data and patient and provider insights, can help construct rich patient journey experiences that help life sciences companies and healthcare providers find patients who can benefit from innovative therapies and result in improved health outcomes and better knowledge sharing between researchers, medical affairs experts, providers, and patients," says Michael Townsend, research director, Life Sciences Commercial Strategies at IDC Health Insights.

| Press Release

Dec-22, U.S. Consumer and Provider Adoption Trends: Remote Patient Monitoring

Authors:

• Lynne Dunbrack

This IDC Tech Buyer Presentation analyzes data from IDC's January 2022 U.S. Healthcare Provider Technology and Connected Health Survey and IDC's January 2022 U.S. Consumer Healthcare Survey, with a focus on how health provider organizations are deploying remote health monitoring and wearable devices and consumers' adoption of them, respectively. This study also examines consumer satisfaction levels with using these devices.

"Healthcare organizations are deploying remote health monitoring and wearable devices to enable care anywhere and hospital-at-home initiatives," states Lynne A. Dunbrack, group vice president, IDC Health Insights. "As healthcare organizations embark on their remote health monitoring strategy, they need to understand how their clinicians and patients want to use this patient-generated information to ensure all constituents' expectations are met."

| Press Release

Dec-22, Consumer and Provider Adoption Trends: Virtual Care

Authors:

• Lynne Dunbrack

This IDC Tech Buyer Presentation analyzes data from the U.S. Healthcare Provider Technology and Connected Health Survey, January 2022, and U.S. Consumer Healthcare Survey, January 2022, with a focus on how health provider organizations are deploying technology to support virtual visits and consumers adoption of them, respectively. This document also examines consumer satisfaction levels with the virtual visit experience.

"The lines between in-person care and digital-first care is blurring as consumers seek more convenient access to care," states Lynne A. Dunbrack, group vice president, IDC Health Insights. "As healthcare organizations embark on expanding their telehealth/telemedicine strategy to include virtual care, they should identify people, technology, clinical workflows, and business processes to reduce risk, promote adoption, and realize the benefits of virtual care."

| Press Release

Dec-22, PwC Live 2022: Delivering the New Equation for the Public Sector

Authors:

• Ruthbea Yesner
• Nimita Limaye
• Lynne Dunbrack

This IDC Market Note reviews the industry analyst event recently hosted by PwC and summarizes PwC's plans to drive large-scale transformation, business process reengineering, change management, and compliance.

"Digital transformation can transition organizations from being 'fit for purpose' to being 'fit for the future.' Agile innovation and workforce transformation are needed to weather the storms of disruption that are rocking the world today," states Lynne A. Dunbrack, group vice president, Public Sector at IDC.

| Press Release

Dec-22, IDC MarketScape: U.S. RCM Product Solutions 2022-2023 Vendor Assessment

Authors:

• Mutaz Shegewi

This IDC study assesses revenue cycle management (RCM) product solutions currently available in the U.S. market. This study aims to provide technology buyers with insight into the strategies, capabilities, and criteria that healthcare organizations should consider when selecting an RCM product solution.

"Many providers do not have a clear idea of what revenue cycle product solutions are out there, better yet the value and benefits these can deliver to their organizations," says Mutaz Shegewi, research director, Worldwide Provider IT Transformation Strategies at IDC. "This is a new day and age for healthcare where the lines between providers and payers are blurrier than ever. RCM product solutions play an important role in ensuring that providers can better manage their revenue cycles from end to end and introduce next-generational capabilities that translate the technology investment into value not only through an impact on the bottom line but through better experiences for staff and patients as well."

| Press Release

Dec-22, IDC MarketScape: U.S. RCM Service Solutions 2022-2023 Vendor Assessment

Authors:

• Mutaz Shegewi

This IDC MarketScape assesses revenue cycle management (RCM) service solutions currently available in the U.S. market. This study aims to provide technology buyers with insight into the strategies, capabilities, and criteria healthcare organizations should consider when selecting an RCM service solution.

"Many providers do not have a clear idea of what revenue cycle service solutions are out there, better yet the value and benefits these can deliver to their organizations," says Mutaz Shegewi, research director, Worldwide Provider IT Transformation Strategies at IDC. "This is a new day and age for healthcare where the lines between providers and payers are blurrier than ever. RCM service solutions play an important role in ensuring that providers can better manage their revenue cycles from end to end and introduce next-generational capabilities that translate the technology investment into value not only through an impact on their bottom line but through better experiences for staff and patients as well."

| Press Release

Dec-22, Life Science Revenue Management in the Cloud, 2022

Authors:

• Michael Townsend

This IDC Survey Spotlight analyzes trends and deployment plans based on results from IDC's Industry CloudPath Survey (April 2022) and IDC's Life Sciences DX Survey (March 2022). Life science companies are increasingly deploying their revenue management solutions in the cloud.

| Press Release

Dec-22, Deployment of AI in Life Science Commercial Use Cases, 2022

Authors:

• Michael Townsend

This IDC Survey Spotlight analyzes deployment of AI in selected life science commercial applications and use cases, based on responses in IDC's Industry AI Path Survey, September 2022.

| Press Release

Dec-22, The Value of a Modern Data Infrastructure to Accelerate Clinical Diagnosis: The Case of Munich Leukemia Laboratory

Authors:

• Adriana Allocato
• Silvia Piai

This IDC Perspective illustrates the case of Munich Leukemia Laboratory (MLL), which adopted a cloud-first strategy to address its increasing compute and storage needs as well as support its business innovation plans. The case analyzes key factors that helped MLL to successfully analyze and process next-generation sequencing (NGS) and other diagnostic data in the cloud.

"As European healthcare providers pursue data-driven care delivery models, cloud technology investments are critical to support data integration, data sharing, and the use of advanced analytics and AI. By adopting cloud-first strategies, healthcare organizations reimage their IT enterprise architecture to streamline operations as well as improve their productivity and quality of care," said Adriana Allocato, research manager, IDC Health Insights Europe.

"The opportunities offered by cloud have been a catalyst of greater collaboration between clinical and IT professionals to streamline processes and develop new services, bringing innovation in the business model of MLL as well," said Silvia Piai, research director, IDC Health Insights Europe.

| Press Release

Dec-22, IDC MarketScape: Worldwide Life Science R&D Pharmacovigilance Solutions 2022 Vendor Assessment

Authors:

• Nimita Limaye

This IDC study focuses on a combination of PV technology solutions and consulting services. This IDC MarketScape provides a qualitative and quantitative assessment based on criteria that should be important to life science companies when considering the selection of a strategic PV solution provider to help provide guidance for strategic, operational, and tactical transformation issues within the PV space, as well as technology platforms, and build capabilities. This is the second time that an IDC MarketScape assessment of PV solutions for life science R&D has been performed.

Dr. Nimita Limaye, research VP, Life Science R&D Strategy and Technology at IDC, noted, "Pharmacovigilance has gained significant importance and a more visible public profile post the COVID-19 pandemic. The surge in the volume of cases, the need to accelerate innovation while ensuring patient safety, and the need to address the distrust that the pharma industry experienced during the pandemic, all call for a focused effort toward implementing a forward-looking PV strategy and adopting technology solutions that leverage cognitive automation, build compliance, drive efficiency, ensure patient safety, and build transparency and trust."

| Press Release

Nov-22, Payer Payment Integrity Becoming More Predictive, Integrated

Authors:

• Jeff Rivkin

This IDC Perspective highlights how payer payment integrity is becoming more predictive and integrated. Payers and providers are working diligently to make accurate payments to providers in a single pass with precise audit trails and embedded business intelligence to facilitate better relationships with providers, reduce waste, and improve financial performance.

"Payment integrity suites that provide a single solution for both pricing and editing, handling all lines of business, connecting all core claims platforms, handling both fee-for-service and fee-for-value contracts will become the enterprise standard for payers over the next three years. Payers that can overcome organizational fragmentation with common, integrated, transparent technology will benefit greatly," says Jeff Rivkin, research director for Payer IT Strategies for IDC Health Insights.

| Press Release

Nov-22, IDC MarketScape: U.S. Enterprise Medical Imaging 2022-2023 Vendor Assessment

Authors:

• Mutaz Shegewi

This IDC study assesses enterprise medical imaging solutions currently available in the U.S. market. This study aims to provide technology buyers with insight into the strategies, capabilities, and criteria healthcare organizations should consider when selecting an enterprise medical imaging solution.

"The journey for any healthcare organization to realize an optimized and converged medical imaging environment takes time, effort, and resources. Once completed, the organization will enter a new era, where the many investments and sacrifices made on enterprise medical imaging will pay off," says Mutaz Shegewi, research director, Worldwide Provider IT Transformation Strategies at IDC.

| Press Release

Nov-22, IDC FutureScape: Worldwide Healthcare Industry 2023 Predictions — Canada Implications

Authors:

• Mark Schrutt
• Jason Bremner

This IDC Tech Buyer Presentation discusses the Canadian regionalization of IDC FutureScape: Worldwide Healthcare Industry 2023 Predictions (IDC #US48587222, October 2022). It provides a detailed perspective on the forces shaping business and the Canadian healthcare market over the next several years. Each prediction is presented based on the timeline projection, complexity assessment, and organizational impact on the "mainstream" market.

Technological advances are moving faster than the Canadian healthcare system's ability to use them. Canadian healthcare organizations are struggling with issues centered on the workforce, capacity, and wait times. There is also an overarching need for health equity. Over the past decade, and particularly since COVID-19, the system has begun to show signs of breaking down," says Mark Schrutt, strategic advisor, Public Sector and Innovation research, IDC Canada.

The technologies highlighted in this presentation can be part of the solution:

• Integrated care and access to services, including those delivered remotely
• Hybrid work environment, although there is a need to complement care with local and at-home support
• AI, robotics, and data-driven command centres

| Press Release

Nov-22, IDC Market Glance: Healthcare Ecosystem, 4Q22

Authors:

• Lynne Dunbrack
• Jennifer Eaton
• Jeff Rivkin
• Mutaz Shegewi

This IDC Market Glance provides a landscape view of the key technology markets for 2022. Vendors in each subcategory may evolve and change each year to create a representative collection.

"2022 brought a flurry of mergers and acquisitions (e.g., Oracle and Cerner, UHG/OptumInsight and Change Healthcare) that will impact the long-term trajectory of healthcare technology goals such as increased interoperability, efficiency, individualized healthcare experiences, and greater access to quality care. Building on residual challenges related to COVID-19 and driving the need for technology to offset these challenges, healthcare is also facing pressures related to inflation and labor and skill shortages that will inform technology investments." — Lynne A. Dunbrack, group vice president, IDC Health Insights

| Press Release

Nov-22, IDC MarketScape: Worldwide Life Science R&D Risk-Based Monitoring Solutions 2022 Vendor Assessment

Authors:

• Nimita Limaye

This IDC study focuses on a combination of RBM technology and consulting solutions. This IDC MarketScape provides a qualitative and quantitative assessment based on criteria that should be important to life science companies when considering the selection of a strategic RBM solution provider to help provide guidance for strategic, operational, and tactical transformation issues within the RBM-RBQM space, as well as technology platforms, and build capabilities. This is the first time that an IDC MarketScape assessment of RBM solutions for life science R&D has been performed.

Dr. Nimita Limaye, research VP, Life Science R&D Strategy and Technology at IDC, noted, "The differentiator for great enterprises is not the amount of data that they have but the intelligence that they extract from it to minimize study risk, enhance data quality, and drive patient safety. The future of intelligence for clinical trials encompasses effectively leveraging an RBQM strategy, deeply embedding a QbD approach within the organization's DNA, building a quality-centric culture, and optimizing the use of technology solutions to develop an agile, predictive, prescriptive, and a proactive strategy to managing risks."

| Press Release

Nov-22, Shaping India's Public Sector: How AWS Supports Leveraging Cloud and Emerging Technologies

Authors:

• Manoj Vallikkat
• Rajiv Ranjan
• Sakshi Grover
• Sharath Srinivasamurthy
• Swapnil Shende

This IDC Market Note reviews the Amazon Web Services (AWS) Summit New Delhi held in September 2022 and covers various use cases highlighted during the event. It also covers the public sector's view of AWS, the company's efforts in reducing the total cost of ownership, key government initiatives in India, and the role played by AWS in achieving the objectives of public sector enterprises with supportive use cases.

| Press Release

Nov-22, Diverse Business Priorities Spur a Projected Increase in Healthcare AI Investments

Authors:

• Jennifer Eaton

This IDC Survey presents selected results of healthcare organizations' participation in IDC's May 2022 Industry AI Path Survey. With increased projected AI investment and competing business priorities, healthcare organizations are forging ahead with reliance on AI for better quality of services, improved customer experience, and increased competitiveness in the market. Organizations with a strong enterprisewide AI strategy in place reported the highest levels of business driver improvement thus emphasizing the importance of a cohesive and well-aligned strategy as the foundation for AI success.

"This survey data provides insights into healthcare AI strategies, drivers, challenges, and investment trends. Understanding the complexities of both provider and payer challenges in today's ecosystem aids technology suppliers in developing tools and services that mitigate risk, optimize impact, and build trust and loyalty between vendor and client," says Jennifer Eaton, research director, IDC Health Insights.

| Press Release

Nov-22, Smart Cities Asia/Pacific Awards Report Series: Transportation — Transport Infrastructure

Authors:

• Jezamin Abdul Razak
• Manoj Vallikkat
• Ravikant Sharma

This IDC report covers selected projects from Asia/Pacific countries that incorporate the use of technology for transportation infrastructure. There is a growing demand for effective transportation options for both people and commodities as a direct result of the expansion and increased population of urban areas. To meet the climate change goals, governments are rushing to make transportation more environmentally friendly. Nevertheless, the infrastructures for transportation would need to be resilient and comfortable. Increasing the reliability of the country's transportation network in the face of natural disasters is a top priority for many governments. Digitization and widespread use of technology are important ways to reach this goal.

"Data analytics and artificial intelligence (AI) enable governments to predict climate disasters, manage assets, and lead response measures. With new technologies, transportation can be more citizen-centric. The improvement of transportation's compatibility with other aspects of societal life will be a primary goal of future technological development," says Jezamin Abdul Razak, head of government, Insight, IDC ASEAN.

| Press Release

Nov-22, IDC Market Glance: Industry Cloud in Asia/Pacific (Excluding Japan), 4Q22

Authors:

• Daphne Chung
• Stephanie Krishnan
• Clay Miller
• Manoj Vallikkat
• Ayush Narain

This IDC Market Glance provides a glimpse at the current makeup of the industry cloud market landscape in Asia/Pacific (excluding Japan) (APEJ). Although this is not an exhaustive list of the players in the market, it provides a view pf the major players in the region and includes significant local players wherever applicable in various segments of the market.

| Press Release

Nov-22, Worldwide Medical Devices, 2022

Authors:

• Nino Giguashvili
• Federico Mayr
• Silvia Piai

This IDC Market Analysis Perspective examines the worldwide medical devices market. It delivers a concise view of the current state of the market and its digital transformation trends, provides an overview of the ecosystem of players, and offers insights into the impact of future trends. Medical device organizations' IT executives and their IT vendors can use this information to understand key industry impacts to seize market opportunities.

"The value chains of medical devices companies are rapidly changing to support the evolution toward integrated and personalized healthcare models and the adoption of innovative and complex approaches such as precision medicine. At the same time, medical devices companies will need to help healthcare organizations to lower costs and become more resilient. This requires creating value beyond the device that can be achieved only by adopting new, digitally enabled business and operating models," said Silvia Piai, research director, IDC Health Insights. "Forward-looking technology companies will leverage their digital strategies also to adapt to the fast-evolving regulatory landscape worldwide, which includes new ESG, quality, and safety requirements," said Nino Giguashvili, research manager, IDC Health Insights. "Moreover, looking beyond traditional B2B markets, digitally enabled value propositions will be a precondition to seize new opportunities offered by healthcare consumerization and the new B2C play," said Federico Mayr, research analyst, IDC Health Insights.

| Press Release

Nov-22, IDC TechBrief: Comprehensive Risk Stratification Technology for Value-Based Healthcare

Authors:

• Jennifer Eaton

This IDC TechBrief provides IT and business executives with an executive snapshot on comprehensive risk stratification technology for value-based healthcare, with specific analysis of benefits, risks, adoption rates, success factors, select products, metrics, and investment requirements. Figures 1–7 should be used in business proposals, marketing, use cases, and IT strategy and planning documents.

"To be successful in a value-based healthcare model, providers must have timely, relevant, and accurate data as a foundation for any successful multidimensional improvement program," said Jennifer Eaton, research director, IDC Health Insights. "Never in the history of healthcare has this volume of data been accessible. Now is the time to optimize our tools, create new insights that lead to new efficiencies, and create the quality healthcare standard we all deserve."

| Press Release

Nov-22, IDC FutureScape Webcast: Worldwide Healthcare Industry 2023 Predictions

Authors:

• Mutaz Shegewi

This IDC Web Conference discusses the key predictions that will impact the healthcare industry worldwide over the next five years. Senior and executive-level business, clinical, and IT leaders of healthcare provider and payer organizations will come away from this discussion with actionable insights and analysis for future healthcare industry scenarios. Furthermore, the discussion offers recommendations and guidance for managing the implications these predictions harbor for current and future IT investment priorities and implementation strategies.

To learn more about IDC FutureScape 2023, go to www.idc.com/events/FutureScape.

| Press Release

Nov-22, State of the Market: Health and Life Sciences — Inflation Impact on IT Spending and the Cloud

Authors:

• Lynne Dunbrack
• Jennifer Eaton
• Nino Giguashvili
• Nimita Limaye
• Federico Mayr
• Silvia Piai
• Jeff Rivkin
• Mutaz Shegewi
• Michael Townsend
• Manoj Vallikkat

This IDC Tech Buyer Presentation delves deeper into the impact of inflation on healthcare and life science organizations and includes a discussion of the looming recession. Our analysis also offers IDC's outlook on IT spending and global economics sentiments gleaned from IDC's Future of Enterprise Resiliency and Spending (FERS) Survey.

Analysts across IDC Insights evaluated the impact of eight inflation triggers on their respective industries: supply chain constraints, localized labor shortages, raw materials and component costs, salary increases, tariffs and fiscal policy, energy costs, interest rates, and business margins.

"Inflation is leading health and life sciences organizations to prioritize investments in technologies such as cloud, AI/ML, automation, and advanced analytics, which reduce costs; improve efficiency, productivity, and decision making; and address labor shortages and supply chain constraints." — Lynne A. Dunbrack, group vice president, IDC Health Insights

| Press Release

Nov-22, Smart Cities Asia/Pacific Awards Report Series: Public Health and Social Services

Authors:

• Manoj Vallikkat
• Jezamin Abdul Razak
• Ravikant Sharma

This IDC report covers public health and social services initiatives and deployments across Asia/ Pacific, as part of Smart City—related projects. Urban public health is becoming more relevant at the onset of the pandemic. According to the United Nations, 68% of the world population is projected to live in urban areas by 2050 and this data emphasizes the need to prioritize the public health management by city/state governments.

"Various city/state and province/county authorities in Asia/Pacific are focusing on smart hospitals and innovative applications along with community inclusiveness. Together with tech adoption in care delivery, there must be efforts to make primary care centers smart or uplift the existing ones. Although digital health platforms help immensely in reaching redefined care approach to community level, even in remote areas, to ensure optimum inclusiveness and social impact, the approach needs to be a combination of both digital and physical," says Manoj Vallikkat, senior research manager, IDC Asia/Pacific Healthcare Insights.

| Press Release

Oct-22, Driving Sustainability in European Life Sciences

Authors:

• Nino Giguashvili

This IDC Survey Spotlight analyzes the impact of new global sustainability standards on the business agendas and technology investment priorities of European life sciences organizations.

The analysis is based on the life sciences sample of IDC's European Healthcare and Life Sciences Insights Survey, 2022. The sample analyzed in this study covers pharmaceutical organizations, medical device manufacturers, and clinical research organizations across 14 European countries.

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Oct-22, IDC FutureScape: Worldwide Healthcare Industry 2023 Predictions

Authors:

• Mutaz Shegewi
• Adriana Allocato
• Lynne Dunbrack
• Jennifer Eaton
• Nino Giguashvili
• Jason Leigh
• Leon Xiao
• Nimita Limaye
• Silvia Piai
• Nikola Ristivojevich
• Jeff Rivkin
• Michael Townsend
• Manoj Vallikkat
• Federico Mayr

This IDC study provides executives across the globe with actionable insights and analysis for future healthcare industry scenarios.

"The 2023 worldwide healthcare industry predictions focus on the major storms of disruption for the foreseeable future, big tech flips, and how healthcare organizations can prepare for and respond to them," says Mutaz Shegewi, research director, IDC Health Insights. "Technological strategies and capabilities will determine how healthcare organizations navigate the aftereffects of the global COVID-19 pandemic combined with the impact of everything from inflationary pressures to supply chain constraints, labor and skills shortages, the Russia-Ukraine War, and other geopolitical threats. Healthcare organizations also face escalating cybersecurity risks, shifting care models, and an ongoing need to strive for service excellence while addressing broader, systemic challenges. Opportunities present alongside each challenge; however, healthcare organizations must act quickly because the next five years will prove that the storms are not temporary but lasting and interwoven."

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Oct-22, IDC FutureScape: Worldwide Life Sciences 2023 Predictions

Authors:

• Nimita Limaye
• Lynne Dunbrack
• Nino Giguashvili
• Silvia Piai
• Michael Townsend
• Manoj Vallikkat

This IDC study discusses the top 10 predictions for the life science industry for 2023.

"The 2023 worldwide life science industry predictions focus on the explosion of an ecosystem of digital-native innovators. They are powering a precision medicine strategy, fueling the increased confluence between healthcare and life sciences, scaling sustainability by design initiatives driven by the increasing importance of ESG, and focusing on persistent immersive experiences, led by an extreme obsession with 'data centricity' and 'patient centricity,'" says Dr. Nimita Limaye, research VP, Life Sciences R&D Strategy and Technology at IDC Health Insights.

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Oct-22, Smart City Asia/Pacific Awards Report Series: Civic Engagement

Authors:

• Jezamin Abdul Razak
• Manoj Vallikkat
• Ravikant Sharma

This IDC Tech Buyer Presentation covers selected projects utilizing technology for civic engagement in Asia/Pacific countries. To reduce the number of people disengaged from civic life, new technologies must be further incorporated into civic engagement and must make civic participation more convenient for citizens. The connectivity provided by smartphones also provides prospects for increased civil engagement in the future. For instance, governments can involve citizens by disseminating information, conducting surveys in real time, and making use of big data on smartphones.

"Participation in civic life is critically essential in the functioning of society. Civic engagements enable a society to become stronger and more aware of the challenges that surround the people within it. Citizens now have the capability to participate in civic engagement and remain abreast of current events because of the widespread availability of technological resources," says Jezamin Abdul Razak, Government Insights Head, IDC Southeast Asia.

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Oct-22, IDC TechScape: U.S. Value-Based Health Technologies, 2022

Authors:

• Jennifer Eaton

This IDC study uses the IDC TechScape model to provide a systematic assessment of technology supporting value-based healthcare goals of improved healthcare quality and outcomes, improved patient experience, improved provider experience, cost containment, and health equity. The IDC TechScape model is designed specifically to capture progress in the adoption of emerging disruptive technologies, mainstream technology buyer alignment with current industry best practices, and support technologies that promise to deliver operational advantages to organizations that choose to adopt them.

"The global COVID-19 pandemic accelerated the adoption of healthcare technologies that drove greater accessibility to healthcare, recognition of care anywhere benefits, and the importance of patient engagement," states Jennifer Eaton, research director, Value Based Healthcare Digital Strategies, IDC Health Insights. "Value-based healthcare supportive technologies will continue to play a vital role in achieving the quintuple aim of increased patient engagement, enhanced provider experiences, improved quality of care, achievement of health equity, and cost containment."

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Oct-22, Healthcare Leaders' 2022 Digital Agenda: Middle East Perspective

Authors:

• Farida Rehab
• Eman Elshewy

Healthcare institutions in the Middle East, which faced a great deal of pressure during the COVID-19 crisis, are expanding their resiliency initiatives to prepare for future business disruptions. This IDC Survey presentation provides a fresh view of the business and ICT market outlook for the region's healthcare sector. IDC's Middle East Digital Transformation CIO Survey, conducted in December 2021 and January 2022, sought CIO perspectives on ICT spending plans in 2022–2023, IT investments, technology focus areas, digital transformation strategies, and investments trends.

“More than half of healthcare institutions in the Middle East face challenges in implementing innovation at the speed and scale their digital transformation journeys require. We foresee an increasing need to prioritize investments in IT services management, boost the automation of IT processes, and enhance software engineering and development to support business resiliency and expansion.” — Senior Research Analyst Farida Rehab, IDC Data and Analytics

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Oct-22, Life Science Digital Transformation Business Drivers, 2022

Authors:

• Michael Townsend

This IDC Survey Spotlight examines life science digital transformation business drivers for 2022.

Life science companies are investing in digital transformation to improve processes and engagement throughout their business. In IDC's March 2022 Life Sciences DX Survey, respondents rated the importance of business drivers for their digital transformation initiatives in various industry processes and their spending plans for 2022.

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Oct-22, Smart Cities Asia/Pacific Awards Report Series: Pandemic Management

Authors:

• Manoj Vallikkat
• Jezamin Abdul Razak
• Ravikant Sharma

This IDC report covers the Smart City projects carried out by various cities/provinces across Asia/Pacific in handling pandemic-related eventualities. The respective national government bodies and subnational government entities in the region were successful in addressing the challenges brought by the COVID-19 pandemic. This was achievable mainly through public–private partnerships and taking technology to the center stage.

"Although the pandemic has accelerated technology adoption across sectors, one promising aspect was how city/state governments started leveraging the power of harnessing real-time information and data in patient-centric care management. Having attained a digital front door and partnership ecosystem, with real-time data analytics, any future pandemic outbreaks will get handled more efficiently and effectively," says Manoj Vallikkat, senior research manager, IDC Asia/Pacific Healthcare Insights.

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Oct-22, Smart Cities Asia/Pacific Awards Report Series: Public Safety and Smart Policing

Authors:

• Manoj Vallikkat
• Jezamin Abdul Razak
• Ravikant Sharma

This IDC report covers selected smart policing projects in Asia/Pacific as part of ensuring public safety measures. Increasing concerns have necessitated the need to improve existing policing methods. Smart surveillance and policing require a wide range of digitalized data sources for decision making, improved connectivity, and increased actionable intelligence. The combination of this data-driven approach and technological innovation is already changing conventional policing practices.

"Smart policing involves real-time data monitoring and evidence-based decisions to optimize investigation processes, which involve smart devices and sensors along with data sharing and data analysis. All these tech adoptions need to be backed by upskilling, regulation adherence, and explainability to citizens for successful and scalable deployments," says Manoj Vallikkat, senior research manager, IDC Asia/Pacific Healthcare Insights.

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Oct-22, Almost 75% of Healthcare Providers in Asia/Pacific* will Increase Spending on Patient-centric Apps, says IDC report

SINGAPORE, October 11, 2022 – The latest IDC report titled, Patient of One: Redefining Patient-Centric Care , found that almost 75% of healthcare providers in Asia/Pacific* will increase spending on customer engagement apps to better cater to the shift of care delivery from in-person to care anywhere.

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Oct-22, Smart City Asia/Pacific Awards Report Series: Public Safety and Next-Generation Emergency Services

Authors:

• Manoj Vallikkat
• Jezamin Abdul Razak
• Ravikant Sharma

This IDC Tech Buyer Presentation addresses the current landscape of next-generation emergency services and trends as part of Smart City deployments. Across Asia/Pacific, public safety agencies, such as city or state governments, are harnessing technologies, including Internet of Things (IoT), 5G, and artificial intelligence (AI) to deploy initiatives, such as flood detectors, disaster reduction cloud system, and fire detection sensors, to perform remote control and reduce the occurrence of natural disasters. Next-generation emergency services are proving to be increasingly effective in not only handling emergency healthcare scenarios but also sensing and predicting natural disasters, in which human intervention has immense limitations.

"Smart Cities are becoming more proactive rather than reactive, especially in terms of public emergency aspects in not only handling healthcare-related issues but also managing natural disasters. The coming years will see more technological adoption by the city or state agencies in effectively tackling citizen emergency services. 5G adoption, although at its initial stages and currently undergoing proof of concept (POC) on specific use cases, is set to play a critical role in meeting next-generation emergency services in the region," says Manoj Vallikkat, senior research manager, IDC Asia/Pacific Healthcare Insights.

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Oct-22, The Intelligent Way of Doing Healthcare: Optimizing Care Experience

Authors:

• Adriana Allocato

This IDC Tech Buyer Presentation shows how to develop an intelligent way of doing healthcare to optimize care experience. It examines the three entities that make up the fabric of the intelligent way of doing healthcare and the ways they are fostering the development of a passive, predictable, and contextualized care delivery model.

This presentation was delivered on September 28, 2022, during the IDC Directions Portugal, in Estoril. IDC Direction Portugal is one of the most important events regarding Portuguese digital transformation.

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Oct-22, IDC FutureScape: Worldwide Healthcare Industry 2023 Predictions — Asia/Pacific (Excluding Japan) Implications

Authors:

• Manoj Vallikkat
• Calvin Lau
• Mutaz Shegewi
• Lynne Dunbrack

This IDC study presents the top 10 predictions for the healthcare industry in Asia/Pacific (excluding Japan) (APEJ), for the next five years. In the process of aligning with the care needs, healthcare organizations are set to have increased priority on establishing "care anywhere" programs, leveraging clinical data, exploring seamless connectivity, and automating care processes, along with strong anchoring on trust, compliance, and explainability.

IDC's healthcare industry top 10 predictions provide guidance to healthcare leaders on preparing and responding to the major storms of disruptions, big tech flips, and the after-effects of the pandemic.

"The healthcare delivery system in Asia/Pacific is undergoing a transition toward patient-centricity. This transition is strongly facilitated by the evolution of the digital front door, healthtech ecosystem, and enhanced focus on data, redefining care further into care anywhere, predictive care, and personalized care. Although there is focus on the use cases that leverage emerging technologies, moving forward, the industry will witness increased involvement of line-of-business (LOB) heads along with IT leaders, as part of the ecosystem," says Manoj Vallikkat, senior research manager, IDC Asia/Pacific Healthcare Insights.

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Sep-22, European Life Sciences Key IT Deals and Initiatives Update, Q2 2022

Authors:

• Nino Giguashvili

This document provides IDC Health Insights’ overview of key IT deals, news, and digital initiatives in the European life sciences market in Q2 2022. This is the 16th document in a quarterly series of reports released by IDC Health Insights as it continues to provide in-depth research coverage of the European life sciences industry.

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Sep-22, The Pulse of IT in the European Healthcare Market: Key Deals and Initiatives, July-September 2022

Authors:

• Federico Mayr

This IDC Perspective looks at key developments and news in the European healthcare market in 3Q22.

"XR solutions, coupled with patients' digital twins and 3D/4D models, hold power to shape how healthcare professionals experience their role. A truly immersive, simulated training environment — such as that put forward by advocates of the metaverse — can change how the workforce practices, elevating its capabilities," said Federico Mayr, research analyst, IDC Health Insights Europe.

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Sep-22, U.S. Consumer and Provider Adoption Trends: Consumer-Facing Mobile Health Applications

Authors:

• Lynne Dunbrack

This IDC Tech Buyer Presentation analyzes data from IDC's U.S. Healthcare Provider Technology and Connected Health Survey, January 2022, and U.S. Consumer Healthcare Survey, January 2022, with a focus on how health provider organizations are deploying mHealth apps and consumers adoption of them, respectively. This Tech Buyer Presentation also examines what consumers want from mHealth apps and identifies key metrics for measuring success.

"The combination of widespread use of smartphones by consumers and the explosive growth in consume mobile apps for shopping, banking, and entertainment is driving the adoption of consumer-facing mobile health or mHealth apps," states Lynne A. Dunbrack, group vice president, IDC Health Insights. "When deployed correctly, the benefits of mHealth apps realized by consumers and healthcare organizations are closely aligned with the Quadruple Aim."

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Sep-22, Health Data Platforms in Life Science Digital Transformation, 2022

Authors:

• Michael Townsend

This IDC Survey Spotlight features data from IDC's March 2022 Life Sciences DX Survey, is which respondents rated the importance of health data platforms to their organizations from digital transformation initiatives in various industry processes and their spending plans for 2022. Life science companies are embracing health data platforms in their digital transformation initiatives.

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Sep-22, IDC MarketScape: Worldwide Life Science R&D Decentralized Clinical Trial Consulting Services 2022 Vendor Assessment

Authors:

• Nimita Limaye

This IDC study is the first of a two-part IDC MarketScape series for life science R&D. With a specific focus on strategic consulting in the life science R&D DCT space, this document is a qualitative and quantitative assessment based on criteria that should be important to life science companies when considering the selection of a strategic DCT consulting partner to help provide guidance for strategic, operational, and tactical transformation issues within the DCT space. This is the first time that an IDC MarketScape assessment of DCT consulting services in life science R&D has been performed.

Dr. Nimita Limaye, research VP, Life Science R&D Strategy and Technology at IDC, noted, "The DCT space is a turbulent and an evolving one. The COVID-19 pandemic accelerated the adoption of DCTs, challenging cynics who opined that DCTs would never happen. However, the industry is still testing the waters, and there is still a long, long way to go. The tangibles, such as defining KPIs and KRIs for DCT implementation, and assessing return on investment, are not yet in place. Organizations are still building their playbook for DCT implementation at scale, and DCT consulting partners that can help define that strategic road map and build out a robust, repeatable implementation strategy, with plug-and-play models based on phase, therapeutic area, and geography, to accelerate time to market, will be the unquestioned leaders."

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Sep-22, IDC Survey: U.S. Provider Organizations’ Investment Plans for IT Infrastructure Modernization and Security

Authors:

• Lynne Dunbrack

This IDC Survey presents key findings focused on provider investment plans for IT infrastructure modernization and security from the IDC’s 2022 U.S. Healthcare Provider Technology and Connected Health Survey.

Other topics covered in this survey, which will be covered in forthcoming research on connected health IT digital strategies, are wearables and remote health monitoring, virtual care, chatbots and digital assistants, consumer-facing mobile health applications, clinical mobility, and smartwatches.

"Ongoing industry disruption — labor shortages, supply chain issues, geopolitical and cybersecurity threats, and new business models — underscores that healthcare organizations must be nimble to remain competitive," states Lynne A. Dunbrack, group vice president, Public Sector. "IT needs to be agile, scalable, and reliable to support new business and reimbursement models and become more resilient. Unfortunately, most legacy infrastructure is too brittle and can't keep up with the pace of change in business, technology, and regulatory requirements."