target audience: TECH SUPPLIER Publication date: Mar 2023 - Document type: Market Presentation - Doc Document number: # US50490123
ITOps: Understanding CloudOps and FinOps
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Abstract
This IDC Presentation, which was featured at IDC Directions 2023, covers the IT automation portion of the Enterprise Automation 2.0 track and gives insights to customers and vendors on the future of IT Operations (ITOps). Automation and artificial intelligence (AI) are critical underpinnings for the vision of autonomous operations. Digital businesses need a resilient and high-performing infrastructure. Effective operations teams play an essential role in ensuring the successful meeting of these goals. IDC's vision for autonomous operations is a key pillar that is necessary for the digital business. This presentation will walk through the day-in-the-life aspects and capabilities that each operations team needs to build toward this vision.